Our Story

PuroClean of Waconia is located in the city of Waconia. One of the attractive things about Waconia is its landscape of multiple bodies of water consisting of beaches, lakes, and rivers. The largest lake is Waconia’s namesake, Lake Waconia, which is known to draw the locals and tourists for its host of recreational activities such as sailing, boating, fishing, water-skiing, tubing, jet-skiing, paddling, pontooning, and swimming. 

Lake Waconia also encompasses Coney Island, which is known for its picnic areas, walking trails, and bird watching. Lake Waconia Regional Park rests on the lake’s shoreline and facilitates one of 3 beaches in Waconia.  

Ryan Back, PuroClean of Waconia owner, boasts about the limitless access to outdoor recreation in the city. As a bass fisherman, Ryan appreciates Waconia’s waterways, where he and his family can be found swimming or fishing.  Ryan, his wife, and 3 daughters enjoy spending time at Lake Waconia or Lake Minnetonka. He also enjoys teaching his daughters how to shoot a bow and small firearms. He is a skilled archery and firearm hobbyist.

Ryan chose Waconia to set up his company because it’s home, and he’s always had a desire to be a part of the Carver County community as a business owner. For Ryan, serving Waconia and its surrounding areas means a lot to him because his family roots run deep here. He can trace his lineage and family history to the Waconia area.

Waconia has also exploded in growth over the past 10 years. Its community consists of working families who travel into the Twin Cities for employment. Ryan hopes to support that growth by offering job opportunities to the local residents.

Serving Local Residential and Manufacturing Areas

With a service area consisting mainly of single-family homes and apartment complexes, PuroClean of Waconia provides vital services of water damage restoration, fire and smoke damage restoration, and mold removal. These services are not limited to residential property, but Ryan has had experience walking through the stress associated with residential flooding.

Ryan understands first-hand the importance of having trained professionals, state-of-the-art equipment, and insurance mediation for water-damaged properties. Years ago, he experienced the distress of flooding in his former home and the overwhelming pressure of trying to keep his family safe while sorting out the details of saving his property.

Ryan and his wife had an egress window in the basement that failed during a torrential downpour. After heavy rains persisted for almost a week, the window well filled up, and the frame became rotten.  One afternoon, the window finally gave way, and their basement was flooded. Because they didn’t have flood insurance that covered the damage, Ryan rented equipment and had to conduct the clean-up himself. These circumstances led to a complete renovation of his basement.  

The team at PuroClean of Waconia knows there may come a time when a property owner may have to face a similar situation. It’s always unexpected. Ryan hopes that residents and businesses of the Carver County, West and Southwest side of the Twin Cities, metro and suburban areas, will trust PuroClean to help whenever property damage strikes.

He wants residents to know that the company’s goal is to restore the customer’s property to its original state as quickly as possible.  He never wants a customer to go through the stress he experienced.  “Property damage is a stressful situation,” Ryan said, “and being the first and last on the scene is what we strive for.”  

There are no challenges that PuroClean of Waconia can’t handle. Contact us anytime at (952) 246-0200. We are available to you 24 hours a day, 7 days a week, to help restore your property to its pre-damaged state.

Industry Certified Professionals

PuroClean of Waconia is proud to be an IICRC-certified restoration company, demonstrating our commitment to the highest industry standards in safety, quality, and professionalism. Our technicians hold multiple advanced certifications, including:

  • OCT – Odor Control Technician
  • AMRT – Applied Microbial Remediation Technician
  • ASD – Applied Structural Drying Technician
  • CTSC – Commercial Trauma Scene Cleanup
  • FSRT – Fire and Smoke Restoration Technician
  • WRT – Water Damage Restoration Technician
  • CDS – Commercial Drying Specialist
  • TCST – Trauma and Crime Scene Technician

We are also a proud member of the Waconia Chamber of Commerce, actively supporting our local community while delivering trusted restoration and cleanup services across the region.

Our Team

Ryan Back

Owner

Ryan is a dedicated and energetic servant leader with a keen ability to transform operations and processes within fast-paced environments. He’s also skilled at creating collaborative, lean environments focused on productivity and quality while implementing large-scale improvements. Ryan’s work ethic, talents, and 20 years of experience in the maintenance industry is the driving force for PuroClean of Waconia’s success.

Jean Olson

Production Manager

Joined PuroClean in 2021

  • Business Development
  • Marketing
  • Mitigation
  • Managing
I’ve been proud to be part of the PuroClean of Waconia team since Ryan opened the doors in 2021. I began supporting the business in a sales and marketing role, and now lead our mitigation, sales, and customer success efforts. WRT-certified and with 30 years in sales and relationship building, I’m honored to help families and businesses restore not just property, but peace of mind. At our core, we bring calm during a crisis - and peace after the storm.

Rob Latham

Mitigation Project Manager

I’m the Mitigation Project Manager at PuroClean of Waconia, overseeing team preparedness, training, customer relations, and project estimating. With 18 years in facilities maintenance, I’m IICRC certified, large loss trained and experienced in commercial drying. I take pride in helping people during difficult times and seeing the transformation from start to finish. Outside of work, I enjoy spending time with my family, fishing, and playing hockey, a passion I share with my daughter.

Roger Kranzler

Lead Technician

Joined PuroClean in 2021

As Lead Technician at PuroClean, I make sure our van is fully stocked with the equipment and supplies we need, and I oversee that every job is completed in a timely and efficient manner. With over 30 years of construction experience, I truly enjoy meeting new people and, more importantly, helping those in need during difficult times. Outside of work, I like to spend my free time working on my truck, going shooting, and lending a hand to others whenever I can.

Esaie Francois

Technician

I’m a technician at PuroClean, a company I truly love being part of. I handle property restoration jobs involving water, fire, and mold damage, ensuring every project is completed safely, efficiently, and with quality. I joined PuroClean to be part of a meaningful team that brings hope and comfort to people during difficult times. Helping others keeps me motivated and proud of what I do. Outside of work, I enjoy spending time with my family, playing music, and exploring new places in MN.

Jesse Holley

Operations Support Specialist

I handle inventory, IT, drywall, reconstruction, and take care of equipment, vehicle, and general maintenance at PuroClean of Waconia. With over 20 years of experience repairing, building, and working with computers, I enjoy problem-solving and making things look even better than they were before. I take pride in keeping our operations running smoothly and helping restore homes for our customers. In my spare time, I enjoy 3D printing and collecting gaming consoles and guitars.

Tyler Nordby

Reconstruction Site Supervisor

I help put people’s homes back together after damage and take pride in helping restore comfort and normalcy. I came to PuroClean because I enjoy hands-on work, especially drywall and reconstruction. I love being able to help people, especially those who are kind and appreciative of the work we do. Outside of work, I enjoy bowling and spending time doing things that keep me active and social.

Marissa Volstad

Business Development and Marketing Specialist

Joined PuroClean in 2025

  • Relationship Building
  • Marketing
  • Business Development
As the Business Development and Marketing Specialist at PuroClean of Waconia, I focus on connecting relationships with real estate agents, insurance professionals, and local businesses. I love being part of a team that brings comfort and solutions when people need it most. When I’m not working, you’ll find me putting on my realtor hat or spending time with my fiancé, family, and dog Louie, or out on the soccer field playing or coaching.

Amos Francois

Lead Technician

I’m Amos, a Lead Technician at PuroClean of Waconia, where I help restore properties affected by damage. I’ve been with PuroClean for over six months and truly appreciate how we help people keep their homes clean, safe, and comfortable. I love working here because it allows me to understand others’ needs while building connections within our community. Outside of work, I enjoy playing soccer, listening to music, and driving for Uber. It’s a fun way to meet new people and hear their stories.

Dakota Neu

Lead Technician

My name is Dakota, and I’m a Lead Technician at PuroClean of Waconia, specializing in water, mold, and fire restoration. With over six years of mitigation experience, I have a strong passion for helping homeowners and business owners navigate their restoration needs. My goal is always to make the process as smooth and stress-free as possible for our customers. Outside of work, I’m a proud dad of four who loves golfing, fishing, and camping.

Achievements

We have been honored to receive the following awards and certifications:

IICRC Certified

EPA Lead-Safe Certified

EPA Lead-Safe Certified

PuroClean of Waconia, sent by my insurance, rocked it after a nasty fire left smoke damage throughout my storage facility in a multi-story downtown Minneapolis building. Their team delivered exceptional service, and Jean was a trusted guide, helping me navigate the overwhelming restoration process with clarity and care. Truly grateful for their expertise and support. Highly recommend.
Ty Anderson
September 18, 2025
We used PuroClean for a water issue at our house and they were fantastic. I reached out to them on Sunday, heard back right away and a technician at our house Monday morning. Our situation did not warrant immediate attention, so Monday morning was fine. Throughout the process Jean kept us looped in as to when and what was going to happen next, she is a great communicator and kept the process moving. Makes all the difference with you know what to expect. Great work by PuroClean, highly recommend.
Sharlene Downs
May 23, 2025
PuroClean of Waconia, sent by my insurance, rocked it after a nasty fire left smoke damage throughout my storage facility in a multi-story downtown Minneapolis building. Their team delivered exceptional service, and Jean was a trusted guide, helping me navigate the overwhelming restoration process with clarity and care. Truly grateful for their expertise and support. Highly recommend.
Ty Anderson
September 18, 2025

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