Contact PuroClean Waconia, MN

The owner Jean was very helpful with all of my questions. We used another service to clean up our flood damage in our basement and we were over charged and services normally included with clean up were not included, not to mention horrible customer service! Jean helped me navigate what steps to take and offered her help. She even gave me a number where I could text her all my questions. I really wish this company would have won the Google search when we were searching for help in an emergency flooding situation.

I just wanted thank everyone at PuroClean that helped take care of my mold issues and get my house back to normal. I know it was a pain dealing with the property management company, , but you still went above and beyond to get the job done early. A special thanks to Roger and Ed for all your hard work and attention to detail. You guys are my Christmas miracle. I appreciate you putting in the long hours to get things done ahead of time. I am excited to be able to have my house back. I recommend them if you are looking for a great company to work with and quality work. Thank you Ryan and Tyler as well. I could not be happier with your business.

I just wanted thank everyone at PuroClean that helped take care of mold issues and get my house back to normal. I know it was a pain dealing with the property managers, but you still went above and beyond to get the job done early. A special thanks to Roger and Ed for all your hard work and attention to detail. You guys are my Christmas miracle. I appreciate you putting in the long hours to get things done ahead of time. I am excited to be able to have my house back. I recommend them if you are looking for a great company to work with and quality work. Thank you Ryan and Tyler as well. I could not be happier with your business.

Very prompt, professional, helpful and detailed. Excellent follow-up. Highly recommend the team.

Excellent company with professional, prompt & friendly crews! The mold removal down to carpet install, was done quickly & efficiently! Thank you for your outstanding communication & customer service!

This company is fantastic!! I had water in my kitchen and they were on site in less than 24 hours. They had all the water mitigation done in a couple of days and they were so kind and respectful. When it came time for reconstruction, the communication was excellent. Everything was explained to me, and they took so much respect for me and my home. When I had questions, Sam and Marianne in the office were so kind. Ryan, the owner took care and was part of all the planning. Ella and Marshall were on top of the mitigation. And the reconstruction team of Tyler, Jesse, Dan and Roger took so much care in making sure everything was done well. The final step was to clean my home and Jason did a wonderful job. I have my home back and it looks so beautiful. This team made a tough situation bearable. I loved each and every member of this team. Thank you so much Puroclean of Waconia!!

The PuroClean Waconia team handled our kitchen water loss and restoration with excellence and provided end to end continuity every step of the way. Within hours of our first call, Rob and Ella led a knowledgeable and friendly mitigation team through water damage clean up from a dishwasher leak that destroyed hardwood floors and cabinets in our kitchen in a timely and thorough manner. You can count on the team to bring professionalism, deep knowledge, kindness, and empathy when you bring them into your home in a time of duress. After the space was completely dry, we were introduced to the owner Ryan and he walked us through a proposed rebuild plan and unlike other rebuild contractors our insurance company suggested, was open to the challenge of including overall improvements we had been considering prior to the water loss. We worked with Ryan and Tyler to replace flooring, install new cabinets, raise a sunken living room floor to seamlessly connect entryway, living room, and dining room, widen a walkway, and add a much needed kitchen pantry. All significant improvements to our home that the team handled with grace every step of the way. When final cabinet design didn’t go as originally planned, Ryan worked with us to correct it. Roger ensured level flooring was installed with reductions to squeaks and creaks throughout and built a solid foundation to raise the sunken living room before laying new vinyl plank flooring. Dan, Jessie, and Marshall all worked hard to ensure cabinets were built and installed correctly with accuracy, and they really look amazing and transformed the usability of our kitchen with many storage upgrades. Tyler, Ryan, and Roger all ensured each build challenge was met with a solution and communicated with me every step of the way. Jean leads the customer care outreach with a smile to help when schedules get busy and ensure an open communication line for feedback. Ryan is building his organization, and they are not perfect, but they strive to ensure excellence and stand by the work to make everything right in the end. Ryan has tons of mitigation and construction knowledge, understands the complex insurance components, makes himself available to clients, and will work with you to ensure fair pricing for an excellent outcome in the end. My project included out of pocket expense to improve the space on top of the water loss insurance settlement and Ryan took the time for cost transparency which I appreciate. I have confidence the PuroClean Waconia team will stand by their craftsmanship should there be any issue to warranty in the future.