PuroClean is a Preferred Provider for Top Insurance Companies Nationwide

PuroClean of Waconia is proud to be a preferred provider for leading insurance companies across the nation. We work closely with insurance agents, claims adjusters, and industry professionals who rely on a dependable, full-service property restoration company to serve their clients—day or night, 365 days a year.

As an IICRC-certified firm, PuroClean delivers consistent, high-quality service through a network of over 450 offices across North America. Our team is backed by a rigorous training and quality assurance program, ensuring that insurance agents in Waconia, MN receive fast, professional support they can count on.

We understand how important it is for insurance professionals to offer timely, cost-effective solutions. That’s why we provide personalized, transparent restoration services that reduce claim cycle times, improve customer satisfaction, and help policyholders recover quickly.

Our technicians—known as the Paramedics of Property Damage™—respond with empathy, urgency, and professionalism in every situation. Whether the damage is due to fire, water, or mold, we approach each job with respect for the policyholder and a commitment to restoring their property to pre-loss condition.

For insurance agents seeking a reliable restoration partner in Waconia, MN, PuroClean of Waconia is ready to respond with the experience, technology, and compassion your clients deserve. With just one call, we’re on the way—ready to serve and support.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

The Certified Priority Response (CPR) Program by PuroClean of Waconia is designed to support insurance professionals by streamlining claims handling, reducing overall loss costs, and enhancing policyholder satisfaction.

Through strict certification standards, clearly defined response protocols, and pre-approved scopes of work, we ensure a consistent and transparent restoration process from start to finish.

Our commitment is simple: provide 24/7 access and deliver rapid, reliable, and cost-effective service—every time.

The CPR Process

PuroClean of Waconia’s Certified Priority Response (CPR) process ensures consistent, efficient service delivery for every claim:

  • Assigning a Loss. Losses can be submitted electronically or through our National Call Center at 800-775-7876—available 24/7 for your convenience.
  • Initial Contact. A CPR-certified PuroClean office will reach out to the policyholder within 60 minutes or less of receiving the assignment.
  • On-Site Inspection. A certified technician will be on-site to conduct a thorough inspection within four hours of assignment notification.
  • Status Update. Within 24 hours of the site visit, a detailed status report will be shared, including real-time readings and data through our PuroMetrix™ claims management system.
  • Final Documentation. A complete documentation package—including photos, reports, and job notes—will be delivered within 48 hours of job completion, ensuring full transparency and fast claim processing.

This structured process allows insurance agents and adjusters to work confidently with a trusted partner who values accuracy, accountability, and customer satisfaction.

Get the Results You Need.

Partner with PuroClean!

Choosing PuroClean of Waconia as your restoration partner means faster response times, reduced claim costs, and higher customer satisfaction—key drivers of long-term policyholder retention. Our commitment to results, efficiency, and service excellence helps insurance professionals save both time and money.

Connect with a member of our Business Development team today to explore how we can support your claims department and help you build a strong, reliable national account program.

 

Call: (952) 246-0200 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (952) 246-0200 to speak to a business development specialist or email us at [email protected]

FAQ

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

Do I need to have a permit for deconstruction services?

A permit may be needed depending on the requirements of your municipality and the full scope of the work to be done. [...]