"My experience with PuroClean was nothing but positive. Frank Greenwood went over every step of the process with me and was very helpful in dealing with my insurance company. At the time of my remediation, I was recovering from surgery and Frank went above & beyond helping with the coordination of all of the other contractors that I needed to complete my remediation and construction project. Frank also was very flexible and accommodating with his schedule to make sure my project was progressing on time, even checking in on nights and weekends if needed. If I ever need this type of service again I will not hesitate to call PuroClean in the future. I would also highly recommend them to friends and family as well."
"PuroClean provides first-in-class support and customer service. Frank and his team were absolutely great and took the job very seriously. They continued to follow up in a timely manner and were easily accessible throughout the entire process. I recommend PuroClean to anyone having to deal with unforeseen circumstances in their home. Thank you for being a top-notch company!"
"Frank and his son Frank were quite simply amazing! After speaking with Frank a couple of times in the AM he came over the same day – showing up on time – talked me through everything he was testing for, the extent of the damage caused by my overflowing washer machine (thankfully not much!) and the process he would use to treat it. If you want to deal with a trustworthy, knowledgeable, and friendly professional then call Frank at PuroClean of Wakefield, MA – even my 6-month-old Bernedoodle loved him! Thank you, Frank and Frank it was a pleasure meeting you both!"
"I cant say enough about the professionalism that Frank and PuroClean offered. They made an otherwise VERY stressful time seem under control and done quickly and perfectly. AGAIN I would urge anyone who is in need of any restoration to call PuroClean!"
"Responsive, fast, and professional these guys are great. I am very appreciative of the work Frank did and would highly recommend them."
"Their team is awesome and very professional!! After work was done, they went above and beyond to assure the work area was entirely clean!!"
"Frank, as well as his support staff were fantastic! Not only did his team perform all their work in a timely fashion, but they were sympathetic to the living conditions caused by the flood that damaged 3 floors. I can truly say, Frank was at our house daily working the minute details with the insurance agent and making sure his commitments were met without compromising a safe living condition."
"Frank and his team did a great job helping clean my brother's condo. They were prompt and courteous. Frank, in particular, was responsive and empathetic and that meant a great deal to us."
"They were and are the BEST. Courteous, thorough, on time, helpful during a stressful time, and when my insurance company wouldn't pay for damage to a TV, Frank kindly paid the present value of the same size TV with no complaints. I would highly recommend this well-run business!"
"The service was wonderful! Met our expectations with the service they provided. Frank was very responsive, helpful, and explained clearly what they were doing each step of the way. He and his help were courteous all the way through. Highly recommended!"