Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at (540)316-6100 or email us at [email protected]

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

On February 13, 2026, our home sustained substantial water damage from a frozen water pipe. Our insurance company contacted PuroClean and they responded within hours. Cody Vick supervised the team of Tucker, Robert, KJ, Nick, John, Keeley and Sterling. In a timely manner Cody and his team contained the water, removed wet flooring and damaged personal items. Along with moving salvageable items to drier areas of our home. The team then deployed fans and dehumidifiers needed to dry out our home. Over the course of several days they completed the needed demolition and drying process. At all times Cody and his team were polite and professional. Cody kept us informed and updated throughout the process. He was always available to us at any time for any questions we may have had. Cody and his team helped us through this emotional and devastating event. We highly recommend PuroClean especially Cody and his team for anyone in need of this type of service.
Les Tyler
March 15, 2026
Rebecca and Tim did the paper works, suctions all the water that day.great, reliable and doing a great job. Also Josue Sosa and his team did took all the carpet , damage baseboard and the rest . Make follow ups putting all those machines and blower to make sure was taken care of. Flooded basement due to frozen pipe and burst. They are reliable and did a great job. Thanks
Maria Cecilia Sastrillo-Seng
February 17, 2026
On February 13, 2026, our home sustained substantial water damage from a frozen water pipe. Our insurance company contacted PuroClean and they responded within hours. Cody Vick supervised the team of Tucker, Robert, KJ, Nick, John, Keeley and Sterling. In a timely manner Cody and his team contained the water, removed wet flooring and damaged personal items. Along with moving salvageable items to drier areas of our home. The team then deployed fans and dehumidifiers needed to dry out our home. Over the course of several days they completed the needed demolition and drying process. At all times Cody and his team were polite and professional. Cody kept us informed and updated throughout the process. He was always available to us at any time for any questions we may have had. Cody and his team helped us through this emotional and devastating event. We highly recommend PuroClean especially Cody and his team for anyone in need of this type of service.
Les Tyler
March 15, 2026

FAQ

How do you identify water damage on tile floor?

An easy way to tell if your tile floors are water-damaged is by checking to see if any tiles are darker in color than the other tiles. [...]

What should I do after a flood or sewage or water leak?

[VIDEO] First, contact a water-damage restoration company, such as PuroClean, as soon as possible. Don’t wait, as water can cause mold and irremediable damage to the wood, walls, and carpet [...]

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a damaged pipe or hose. 2-Category 2 (Grey water): this is [...]

Does homeowner’s insurance cover water damage from ice dams?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have.   [...]

Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]