Why Choose Puroclean Certified Restoration Specialist

water damage
Water spreading / flooding on living room parquet floor in a house – damage caused by water leakage

Unlike any other water damage restoration company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Whatever the cause, large or small, PuroClean of Westerville is prepared to respond quickly and remove standing water and moisture from your property in or around Westerville. Your home or business is in good hands and will be taken care of by our trained technicians. Our goal is to avoid further damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us anytime, at 614-689-0012.

Trust PuroClean of Westerville for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean of westerville water damage restoration technicians ensure that the damage caused by water to your property – the damage that can be seen and is hidden, is restored, they do this while keeping a high level of care for your property and your belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to practice transparency so that everyone involved are fully informed and able to make important decisions. Throughout the water damage restoration process in Westerville, OH, we ensure that you and your insurance provider are fully informed on all steps of our work. We always let you know what to expect and what you can and can’t do as we go along.

Here at PuroClean of Westerville, OH, you can count on us to respond to Westerville, OH water damage emergencies with urgency and sensitivity 24/7. We always perform our work professionally and carefully when restoring your property. We always strive to be here for you with as much compassion and as little disruption to your daily life. We understand this is a traumatic experience.

We will consistently stay in contact with you and your insurance provider through the entire process to make sure you are kept updated on the progress. State-of-the-science equipment is used by our IICRC certified technicians to accurately measure just how bad the water damage is and completely restore your property by removing visible and invisible water damage.

The Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Westerville

Qualified specialists will commence by removing all standing water from your affected areas. We strategically place commercial grade water removal equipment to remove the water as quickly as possible.

  • The first step calls for immediate water removal using our advanced water pumps. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
  • The equipment will be removed upon completion and the PuroClean technicians will discard the water at another location.

Dehumidification & Drying

Areas needing dried and dehumidified are marked, isolated and prepped to undergo this process.

  1. Your belongings and upholstery need to be moved to ensure the process can be completely finished.
  2. When ready, the PuroClean professional will place air moving machines around the isolated area. Keep in mind that these machines are quite noisy. The air movers will be focusing on areas of the house or business that contain moisture to pull out any trapped water.
  3. Following this, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean employee in another location.
  4. Only after monitoring the humidity and confirming the levels have returned to normal, your items will be returned to the original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Westerville

Mitigating or restoring water damage in Westerville, OH is one of our main goals. However, our top priority is the safety of everyone involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

To Do:

  • Shut Off Water: Shut off the home’s water supply and call a plumber for repairs.
  • Be very careful: Watch where you step as flooring may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Remove obstacles – Remove rugs: Pick up any wet rugs and take out any items that may be sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any wet garments. Hang leather goods and furs to dry at room temperature.
  • Protect Furniture: Place tinfoil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of Westerville, OH. Experienced technicians highly trained in Westerville, OH water damage are ready to come to you.

What You Should Not Do:

  • Do not operate a vacuum cleaner: DON’T USE your basic household vacuum cleaner. You can use a wet vac or wet/dry vac that is created to handle water.
  • Do Not Touch Plugs or Outlets: DON’T PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • Do not use any appliances: DON’T touch or run any electrical appliances, such as televisions, computers, radios, fans, or anything that is or may be hooked to electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
  • Do Not turn up the heat: keep interiors cool, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Westerville, OH are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (614) 942-3663.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (614) 942-3663 for a free estimate of our water damage repair services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners’ policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Do I have to leave my home or close my business during the restoration?

That depends on the amount of damage. It there is extensive damage it will not be possible to occupy the structure. However, every situation is different! [...]

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

Does homeowner’s insurance cover water damage?

Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

How long does it take for drywall to dry?

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two – three days, but [...]