I had a great experience working with Alexi and the PuroClean team. They were professional, quick to respond, and did an excellent job handling the water damage in my condo. They explained every step clearly and made sure everything was dried out and safe. Definitely recommend their service. efficient, knowledgeable, and easy to work with.
Kevin Lochard
October 23, 2025
Pru clean is my go to company for all emergencies.. kateryn was our go to person.. she is awesome n great at her job.. costumer service is great aswell.. I will recommend to anybody.
ABE Rodriguez
October 11, 2025
Incredibly professional team who was very respectful of my property and kept me informed and up to date every step of the way. Drasko's service was immaculate. He was extremely knowledgeable, analytical, and calm. He was a great listener as I obviously had questions since this was my first time. Their team has really good situational awareness and I have been impressed with how the cleanup was handled thus far. I highly recommend PuroClean company and give Drasko and his team 10/10 for providing excellent care and super customer service.
Ra K
September 25, 2025
Very polite and professional. Showed up on time and process was efficient.
Tracie L
September 13, 2025
The team did a great job of fixing water damage quickly.
Catherine Zyskowski
August 30, 2025
After a well tank failure left my entire basement floor under an inch of water, Drasko, Kateryn, and the PuroClean team were incredible. They responded immediately — even at the end of the workday — and arrived the same day to remove the water. Professional, efficient, and kind, they explained every step, removed the water promptly, set up drying equipment, and carefully labeled my belongings. They turned a very stressful situation into something manageable, and I’m so grateful for their hard work. Highly recommend!
Anne Lopiano
August 19, 2025
Very professional and well detailed company.. highly recommend
Omar Thomas
August 5, 2025
PuroClean was very professional, communicated well and performed all tasks in a timely and workmanlike manner.
Robert Lodewick
June 24, 2025
The two gentleman who worked at my home today went above and beyond to accommodate my needs. They were extremely polite, very organized, clean, thorough, and explained everything to me step by step. They tented my living room, protected floors, window treatments, and windows. They also carefully moved my furniture and arranged it in a way that allowed me to live comfortably in my home during a renovation. They were hardworking and very professional. 5 stars.
Lisa J. Mitchell
May 20, 2025
I could not give Alejandro and the team at PuroClean any higher recommendation than the five stars. If I could go ten stars I would. We suffered a broken furnace water pipe and mold damage while out of state only to return to a complete disaster. Aljejandro was very upfront as to what to expect, mobilized his team promptly and has continued to assist us with the aftermath including meeting with the insurance adjuster.
I realize that given an emergency clean up situation, availability will likely govern, but if you have a choice I would put PuroClean at the top of the list.
Eric Wile
April 30, 2025
The team was quick to arrive onsite to assess extensive damage to our place of business, and get a crew in place to open up the ceiling and walls before the issue got worse. Very professional, would definitely use them again (but hoping to avoid another catastrophe!!!).
Amy Wasserman
April 23, 2025
I got to meet PuroClean through my real estate network but have never had a need to refer or use them personally until recently. I had an incident at my home and my Property Management Company called them (they are the go-to company they use for all incidents with all of their condo complexes). They had to come to my residence at least a dozen times and each time they were professional and went above and beyond with every task they did. In addition, all of their staff (including the owners) are attentive and very customer service oriented. I would definitely refer them to any client and use them personally again. Great company to get the job done. Beyond a 5 star review.
Stamford CT Area Real Estate
April 14, 2025
My apartment was flooded, and the team made the experience as smooth as possible given the circumstances. The mitigation team responded promptly and worked thoroughly to contain and address the issue. The renovation team was also highly responsive, working closely with me to ensure the repairs met my expectations. The teams were flexible with scheduling and work hours to accommodate my family’s needs.
Eraj Uzakov
March 14, 2025
I had a puff back on a gas fireplace, I called PuroClean of Wilton. I talked to Drasko, he came to my house and helped me getting my house cleaned, he worked with my insurance company, once that was approved his crews showed up approximately 6-7 people.They washed and cleaned everything, empty cabinets, washed dishes.
They were amazing to watch, the team was very professional and polite.
We still have a couple of projects to complete. I’m waiting for the ok from insurance company.
PuroClean worked hand and hand with insurance company.
I would use and and recommend PuroClean,
Patrick Lupinacci
March 14, 2025
Drasko came to our home within an hour of my call when our hot water heater burst and flooded the basement. He is a consummate professional who guided me through the how's and what's of working with my insurance adjuster as well as the mitigation and mold prevention processes. His team members who then worked tirelessly for three days were polite, respectful of all my things, and very efficient! I HIGHLY recommend PuroClean.
Nancy Dowling
October 16, 2025
Drasko and the team were extremely helpful, Roger, Cesar everyone. We had a great experience using this company.
Charles O'Connor
September 14, 2025
I am proud to know the Restrepos and to support their business. PuroClean did an outstanding job intervening on a water damage incident at one of our properties. As project manager, Cesar and his team were extremely professional, communicating regularly with updates that were clear and made sense, and guiding us through the process. The company is outstanding and I recommend them highly!
Maria DeVito
September 12, 2025
We had the unfortunate experience of a major water emergency in our home when a supply line broke and flooded the kitchen and garage. From the very first call, PuroClean was at our doorstep immediately, and they handled everything with total professionalism and care.
Their team jumped into action with demolition and abatement, then carefully dried out our floors using specialized equipment. Afterwards, the scope of work was extensive, covering everything from flooring, drywall, and painting to final cleaning.
What impressed us most was how well-organized and efficient they were—they completed all of this in just a couple of weeks, despite a very tight timeline. Anyone who has dealt with an emergency like this knows how stressful it is, and having a contractor you can trust makes all the difference.
Cesar Vargas, the project manager/GC, was outstanding. He was knowledgeable, communicative, and clearly had our best interests at heart. He regularly checked on the progress, coordinated different trades seamlessly, and ensured the work was being done to the highest standard.
From start to finish, PuroClean turned what could have been a nightmare into a manageable process. Their combination of expertise, speed, and genuine customer care was exactly what we needed during an emergency. They were also able to communicate effectively with our insurance company to ensure that we did not have out-of-pocket costs.
If you’re ever facing flooding, water damage, or any emergency restoration needs, I can’t recommend PuroClean highly enough. They are professional, trustworthy, and get the job done right.
Ana M. Singh
August 25, 2025
We used Puro Clean through our insurance agent after a pipe leaked. Cleanup and mold remediation was done in a timely manner and to a high standard. 👍
Christopher Lawrence
August 13, 2025
Jen and the team at PuroClean are awesome! They are highly responsive and quick to react. They treat your property with respect and care, as if it was there own. If you have any water damage or property restoration needs I can't recommend them enough!
Zack Norman
August 1, 2025
I highly recommend Jen and her crew to help with any disaster or clean up. They are professional and fantastic.
Michael LaMagna
May 29, 2025
Puroclean has been fantastic to work with. Everyone on the team is helpful. Friendly and answers all and any questions about the process. They've been extremely responsive with resolving our water damage issue as well as working with our insurance company. Great experience and would certainly recommend!
John May
May 10, 2025
Adonay, Roger, Ernesto and Drasko were very professional, fast, polite, and knowledgeable. I highly recommend.
Janet Williams-Bethea
April 23, 2025
The staff, speed and thoroughness of the team at PuroClean was simply outstanding. I fully recommend them!
cyrus karimi
April 23, 2025
We had such a great experience with them - they were responsive, organized, and most importantly, fixed the problem. I would definitely recommend them and use them again!
Katherine Kettle Di Prisco
April 14, 2025
Thorough and extremely professional! Excellent service
Giovanni Carestia
March 14, 2025
Best customer service fast efficient service was great would always recommend
Sam’s Rooter Service LLC
March 14, 2025