When a water softener leaks, the subsequent water damage is a headache for property owners. The mess can undermine the structural stability of a residence or commercial building and give rise to more problems if not dealt with promptly.
Regardless of the circumstances, getting help to resolve the issue is crucial. PuroClean Property Restoration Experts stands ready to assist you around the clock, every day of the week, to restore your property to its pre-loss condition. Count on our skilled technicians to come to your property damage rescue!
A Water Softener Setback
In August 2023, we received a call from a homeowner in Allen whose home experienced severe water damage. The retired gentleman had installed a water softener in his attic approximately a year ago. A water softener removes minerals like calcium, iron, and magnesium from the home’s water supply.
Unfortunately, the installation backfired and caused a leak that flooded his entire house. Earlier this year, he replaced the water softener and departed on a well-deserved vacation without thinking much of the incident.
Upon his return, a distressing sight greeted him: the water softener again caused a massive flood inside his home. This time, the damage was even more extensive, with collapsed ceilings and water entering every corner of the residence. Because of the dire situation, the homeowner contacted us for immediate assistance.
The flooded attic affected multiple rooms.
Our team faced a minor delay when we arrived on-site to begin the restoration. The homeowner, understandably worried about insurance coverage and subrogation, needed guidance. We patiently explained the process, addressing his concerns and ensuring he understood our planned steps..
Once we received the green light, our team began the restoration process. Given the extent of the damage and the possibility of contamination, we performed a contents pack-out of the homeowner’s belongings.
Some of the house’s interior was removed.
During the restoration, it was evident that the prolonged water exposure had taken a toll on the house, forcing us to tear out some sections due to irreparable damage.
Despite the significant severity of the damage, our team completed the process in record time. Our client commended us for our transparent communication and unwavering professionalism. Kudos to our exceptional team for their remarkable dedication and hard work!
Call PuroClean Property Restoration Experts for Professional Water Damage Restoration
No matter the cause of your water damage, handling the cleanup on your own is a challenge. Contact the skilled professionals at PuroClean Property Restoration Experts for immediate water damage restoration services. Don’t hesitate to visit our services page or call us at (972) 892-0000 to arrange an appointment at your earliest convenience.