Services

Water Damage Restoration in Allen

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Why Choose PuroClean Property Restoration Experts

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

You can trust PuroClean Property Restoration Experts to respond to your water damage incident with urgency and sensitivity, 24 hours a day, 7 days a week, and to salvage your property professionally. We understand the trauma you and your family are experiencing, and we will assist you with compassion and minimal disruption to your daily life. 

Our IICRC certified technicians use state-of-the-science equipment to measure the extent of the water damage accurately and to thoroughly restore your property that has been affected by both visible and invisible water damage. We will keep you and your insurance agent updated on our progress every step of the way.

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.

Emergency Water Damage Remediation Services

The Water Removal Process

  1. The first thing our technicians will do is remove damaged materials that will either be restored or discarded. These materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more. 
  2. After the damaged items are removed, we begin drying out the water and disinfecting the affected areas. Specialized tools like air movers and dehumidifiers are typically used in the drying process. 
  3. Our technicians will then handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent mold from spreading.

Emergency Water Extraction

We begin by extracting any standing water found in your home or business using high-grade equipment, strategically placed to remove water from the area.

  1. The first step requires immediate water removal through our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
  2. Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s technicians. 

Drying & Dehumidification

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification. 

  1. Removal of belongings and upholstery will be necessary to ensure that the process can be thoroughly completed.
  2. When ready, the PuroClean technician will place air moving machines around the isolated area. Keep in mind that these machines are loud. The fans will be focusing on areas of the house or business that contain moisture to pull out any trapped water. 
  3. Next, the water will be pulled into the air and the fans as they go through the dehumidification process. All of the water pulled out will be disposed of by the PuroClean technician in another location.
  4. To ensure that everything is drying, a PuroClean technician will monitor moisture levels. Once moisture levels are normal, any removed items will be placed back to their original locations.

Carpet Restoration

Carpet restoration is the process that PuroClean uses to take your damaged carpet and restore it to its previous state.

  1. The first step is to find the source of the water damage as this determines whether or not your carpet is salvageable. 
  2. If the findings of step one show that the carpet is salvageable, any remaining water is removed through water extraction. 
  3. Then, high-grade air-moving fans will be used to remove the moisture from the carpet to prevent mold growth. 
  4. PuroClean technicians will keep you and your insurance agent updated during the drying process. 
  5. Once the carpet is dry, all equipment will be removed from the area, and all belongings will be put back into place.

Carpet Cleaning, Deodorization & Spot Removal

Any carpet that has been affected by water damage is subject to mildew being formed, which can cause an odor to spread not only in the affected room but throughout the entire home or office. Any such odors can be removed from your carpet with proper cleaning, deodorization, and/or spot removal.

  1. Our technician will begin with a complete inspection and vacuuming of your carpet. 
  2. Then, your furniture will be removed to repair your carpet.
  3. Should the need arise, a spot and pet odor treatment will be done.
  4. Available fiber or textile protection is also available, which will protect and prolong the value of your carpet.

Mold & Odor Removal

We at PuroClean Property Restoration Experts will tend to your mold damage and ensure your home or business is fully restored by following a strict process that involves the following. Please note that getting a professional on-site quickly to address water damage is essential to preventing mold growth.  

  1. We will start by performing a mold assessment, delicately inspecting your property for signs of mold. Then we’ll conduct a full mold removal, where we thoroughly remove the mold from the site.
  2. After all the mold is removed, we will deodorize the site. Deodorization includes cleaning and sanitizing the structure, fixtures, and content.

We will then use HEPA Air Filtration and HEPA Vacuuming equipment to evaporate water and eliminate moisture.

Water Damage Repairs Do’s and Don’ts

Repairing water damage is very important, but the safety of all parties is our number one priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaking AC, or roof. 

What to do

  • Turn Water Off: Shut down your home’s water supply and call a plumber for repairs. 
  • Use Caution: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards, as well as for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, switch on your A/C. 
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture. 
  • Manage Area Rugs and Obstacles: Remove rugs and pick up any items that may be sitting on the floor. 
  • Dry Storage Containers: Open wet suitcases and storage boxes; if possible, dry them in the sunlight. 
  • Protect Valuables: Move paintings and other artwork to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature. 
  • Protect Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Open, but do not force, drawers and cabinet doors to dry out interiors. 
  • Call PuroClean Immediately: Call PuroClean Property Restoration Experts at (972) 892-0000. Our trained technicians are highly skilled in water damage repair.

What Not to Do

  • Don’t Use a Vacuum Cleaner: Only use a wet vacuum, which is equipped to handle water. DO NOT USE your regular household vacuum.
  • Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors. 
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in. 
  • Don’t Turn up the Heat: Keep interiors cool, as mold grows in heat and moisture.

Water Damage Repair FAQs

Below are questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?
We at PuroClean Property Restoration Experts are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (972) 892-0000.

What do I need to do to get a free estimate, or how much does it cost?
Call us now at (972) 892-0000 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?
Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Ben and the team at Puroclean did a fantastic job mitigating the water damage to my home due to a major water leak under the foundation. Not only did the team respond quickly and professionally but [...]

PUROCLEAN DID A FANTASTIC JOB
Allen, TX

Gerry and team took such good care of us after the water heater flooded our home. He was prompt, professional and compassionate to our plight. He took special care to protect our home and made sure [...]

PROMPT, PROFESSIONAL, AND COMPASSIONATE
Richardson, TX

FAQ

Can water cause damage to laminate flooring?

[VIDEO] Yes. Water can cause swelling, warping, delamination, and joint line separation, but it is best to contact an emergency restoration specialist to make the final determination before assuming that [...]

How do you assess water damage when buying a house?

You should get a professional home inspector to determine if there is water damage and the extent of the damage. A contractor can estimate the repair cost. [...]

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

How long does it take for drywall to dry?

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two – three days, but [...]

Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]