Our PuroClean office is veteran-owned and is located in Auburn, Massachusetts, and serves Worcester, Metro West, Oxford, Millbury, Shrewsbury, Northborough, Southborough, Westborough, Marlborough communities, and many more Massachusetts communities. We focus on providing empathy and understanding because our clients frequently deal with an upsetting and disturbing situation. We provide experienced care in water damage clean-up, fire damage restoration, mold remediation, and biohazard clean-up with a strong focus on customer service. We are available seven days a week, 24 hours a day. Our average “on-site” time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (774)321-3232 to schedule a visit.

Our team is proudly certified in Water Damage Restoration, Fire and Smoke Restoration, Applied Structural Drying, and Applied Microbial Remediation.

We are ready and able to handle jobs of any size. One of our biggest jobs was mold remediation for a local bank’s branch location. The branch has been in place for over 30 years and never had been cleaned. We had to remove a large amount of stored trash, then deal with both contaminated blown-in insulation and Batt-insulation. After, we had to remove heavy mold from the attic that had had a roof leak for many years. We finally had to seal up the entire attic with an antimicrobial sealant. All this work had to be done on weekends after the branch was closed, but we could accommodate our client’s schedule to complete the work while the bank continued to operate.

Our office proudly supports our community with membership in the greater Worcester Chamber of Commerce, the Town of Auburn Chamber of Commerce, BBB, and the Gateway BNI in Charlton. Nigel is also Treasurer for the NAACP of Worcester and a Coach and Board Member for the Town of Auburn Little League Baseball.

Owner Nigel Belgrave, an Air Force veteran, has lived and worked in Central Massachusetts for over twenty years. Nigel Belgrave routinely volunteers for organizations serving children and the less fortunate throughout the community. Customer service is our number one priority, fast response time in our local markets, an experienced tech team, and excellent communication with your insurance company. With twenty years of experience in management in banking, call centers, and his own small businesses, he knows what customers need to be comfortable and satisfied. He settled in the Auburn area because he was attracted to the schools, housing affordability, low crime rates, and job opportunities. The area offers a wide array of activities, including culture, museums, art, entertainment, and the energy of a large city within Worcester. Only thirty minutes away is the serene and natural beauty of the outdoors in a country setting or a mountain top.

Our Team


Nigel Belgrave


Our owner Nigel Belgrave, is a US Air Force Veteran, where he served as a medic. With twenty years’ experience in management in banking, call centers, and his own small businesses, he knows what customers need in order to be comfortable and satisfied. He settled in the Auburn area because he was attracted to the schools, the affordability of the housing, the low crime rates, and the job opportunities.

Allissa Graves

Office Administrator

Allissa was born and raised in Millbury. She has 6 years experience in customer service and is loving the world of restoration! In her free time she loves to do crafts such as crochet and painting, read, and work on her photography. She looks forward to helping each client.

Eric Ball

Operations Manager

Eric has 14 years of restoration experience as well as carpet cleaning experience. He enjoys many sports, camping, and simply hanging out on the beach. He will always say he likes "Saving homes and work places one loss at a time"

Miguel Santiago

Project Manager

Miguel has almost 20 years of restoration experience under his belt. He loves to help people in some of their most difficult times and works hard to ease their concerns. He loves to spend time with his family and friends while watching movies & sports, and enjoying the outdoors.

Denice S.

Team Leader

Denice is from Worcester, MA and is known for her sneakers! She truly enjoys her work as well as music. In her free time she likes to play games on her PlayStation and is an avid collector of rare sneakers.

Mark L.

Lead Technician

Mark has almost two year of restoration experience as a technician. He was born in Springfield, MA, and is the oldest of 3 children, having 2 younger sisters. In his spare time, he likes to play video games, work on cars, and spend time with family at the lake.

Griffin B.


Griffin was born and raised in Western Massachusetts. He has a diverse background and loves working with animals. In his free time he enjoys camping, reading, and gaming with friends.

Devin C.


Devin grew up in Worcester, MA and has two kids. He has a background in construction, but likes working now in the restoration industry. In his spare time he enjoys watching his children play sports and is an avid dog lover.

Andrew C.


Andrew comes to us from Leominster Massachusetts. He has been in the restoration industry for the past two years. He is a car enthusiast who also loves video games in his spare time.


We have been honored to receive the following awards and certifications...

IICRC Certified

EPA Lead Safe Certified

May 19th

What Are the Effects of a Flood on Your Home?

April 12th

How to Repair Water-Damaged Drywall