Why Choose PuroClean Certified Restoration Specialists

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Get in touch with the experts at PuroClean of Auburn, Worcester County, and Metro West Area if your home floods or experiences other water damage. We’re available 24/7. Floods will often result in water damage to properties, which may appear on the surface as a minor problem, but can quickly turn into needless, extensive damage to both health and property. Timing is critical to reducing further damage. PuroClean’s licensed and trained techs work compassionately, professionally and as quickly as possible to contain the water first. Call us today at (774) 321-3232!

Trust PuroClean of Auburn, Worcester County, and Metro West Area for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

The Water Removal Process: The PuroClean of Auburn, Worcester County, and Metro West Area has technicians that are IICRC certified that will ensure the water damage that is both seen and hidden is restored, while being respectful of your property and belongings.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Auburn, Worcester County, and Metro West Area strives to practice transparency in all its work in order to ensure all parties are fully aware and confident in making decisions. Throughout the Auburn, Worcester County, and Metro West Area water damage repair process, PuroClean will make sure that you and your insurance provider understand what is happening, what to expect, and what can be done.

It is our goal to help you with as much kindness and minimal interruption to your everyday routine, because we understand the trauma you are experiencing. PuroClean of Auburn, Worcester County, and Metro West Area can be trusted to respond to your Auburn, Worcester County, and Metro West Area water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your property.

Our IICRC certified technicians use advanced equipment to accurately measure the extent of the water damage and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will continue to keep you and your insurance provider updated on our progress throughout the entire process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Auburn, Worcester County, and Metro West Area

Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Auburn, Worcester County, and Metro West Area Emergency Water Extraction

To extract the standing water from your home or business, we begin by using strategically placed specially designed water removing equipment that expeditiously eliminates the water.

  • After the water has been removed, any affected areas and property are relocated to be stored or discarded. This first step happens right away and is performed using our commercial pumps. Our technicians start water removal immediately using our powerful commercial water pump machines. Upon completion of the water removal process, PuroClean will remove all affected structures and/or belongings regardless if you’re keeping or trashing them.
  • Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s staff.

Dehumidification and Drying

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. Your belongings and upholstery need to be moved to make sure the process can be completely finished.
  2. Air moving machines will be placed strategically in the most appropriate locations. The areas that contain the most moisture will be the focus to pull out trapped water. Remember, these machines are very loud.
  3. Next, the water will be pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean technician in another location.
  4. Once the moisture levels return to normal, your PuroClean technicians will bring back moved items and property to where they belong in your house. The humidity levels are monitored closely by PuroClean technicians to make sure that things can get back to normal as soon as possible.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Auburn, Worcester County, and Metro West Area

Although the repair of water damage in Auburn, Worcester County, and Metro West Area is a high priority, safety of our customers and technicians is our most important priority. The following tips will help reduce risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

What You Should Do:

  • Shut Off Water: Shut off your home’s water supply and call a plumber for repairs.
  • Be extra careful: Watch where you step as flooring may be slippery and wet. Keep a lookout for obstacles and any exposed electrical wiring. USE CAUTION.
  • Remove Water: Mop up as much water as possible. In colder weather, open windows to speed the drying process; in hot weather, if safe, turn on your Air Conditioning.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Deal with Area Rugs and Obstacles: Take out rugs and pick up all items that may be sitting on the floor.
  • Dry Storage Containers: Any storage containers like wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
  • Protect Valuables: Move paintings and other artwork to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any wet garments. Hang leather goods and furs to dry at room temperature.
  • Protect Furniture: Put aluminum foil or plastic under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of Auburn, Worcester County, and Metro West Area. Our certified techs are highly skilled in Auburn, Worcester County, and Metro West Area water damage repair.

What Not To Do:

  • DO NOT VACUUM: You should not use a common household vacuum cleaner. Only use a wet vac, the type specifically made to handle water.
  • Do Not Touch Plugs or Outlets: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • Don’t use any appliances: DO NOT touch or run any electrical appliances, such as televisions, computers, radios, fans, or anything that may be plugged into electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
  • Do not turn on your heat: The cooler you keep your affected area, the better. Warmer temperatures encourage mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Auburn, Worcester County, and Metro West Area are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (774) 321-3232.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (774) 321-3232 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

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Will my homeowners insurance cover water damage?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

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Will my homeowners insurance cover water damage?

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How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should [...]

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24/7 Emergency Response (774) 321-3232