Water Damage Restoration in Boerne, TX

PuroClean in Boerne, TX takes pride in the ability to respond quickly to water damage issues and emergencies in Boerne, TX and surrounding areas. We respect that water damage can be caused by all sorts of events ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our certified and trained water damage restoration technicians. Our goal here at PuroClean in Boerne, TX is to prevent any further water damage and avoid the risk of mold that could impact the structure of your property. Don’t wait to contact us anytime at (830) 266-9494.

Trust PuroClean in Boerne, TX for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean in Boerne, TX water damage repair technicians ensure that the water damage to your property – both visible and invisible is restored, they do this while caring for your property and belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to be transparent so that everyone involved are fully informed and able to make crucial decisions. Throughout your water damage in Boerne, TX repair process, we ensure that you and your insurance agent are fully informed on all aspects of our work. We let you know what to expect and what you can and can’t do as we go along.

Here at PuroClean in Boerne, TX, you can always trust us to respond to Boerne, TX water damage emergencies with urgency and sensitivity 24/7. We will perform our work professionally and carefully when restoring your property. We will strive to serve you with as much compassion and as little disruption to your daily life. We respect and understand that this is a difficult situation to be in.

Our IICRC certified technicians accurately determine the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep both you and your insurance broker in the loop on our progress.

PuroClean Emergency Flood and Related Water Removal Services in Boerne, TX

The Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Boerne, TX Emergency Water Extraction

We begin by removing any standing water found in your home or business using specially designed equipment strategically placed to extract all water from the area.

• Our specialized pumping equipment will be used to remove all standing water immediately upon arrival. Your affected property will be removed to be stored or discarded.
• When the water is completely removed from the premises, the equipment will be removed, and the displaced water will be discarded at an environmentally safe location.

Drying and Dehumidification

The next step is to identify, isolate and prep all areas that require drying and dehumidification.

1. The moving of belongings and upholstery will be necessary to ensure that the process can be finished completely.
2. Air moving machines will be sat out around the premises strategically in the most affected areas. The areas that contain the most moisture will be the focus to pull out trapped water. Remember, these machines are very loud.
3. These powerful air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water that was removed is disposed of professionally by our technicians at a separate location.
4. PuroClean techs will put back any relocated items to where they belong once moisture levels are normal. The technicians monitor humidity levels closely during this drying process to make sure that proper drying is happening.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Boerne, TX‘s Water Damage Dos and Don’ts

Water damage restoration in Boerne, TX is very important, but the safety of everyone involved is our top priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, problem plumbing, leaking AC, or roof.

What To Do:

• Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
• Be Cautious: Floors may be slippery so be sure to watch your step. Also, watch for trip and fall hazards as well as for exposed electrical wires.
• Water removal: Mop as much water as possible. In cooler weather, open windows to help speed up drying and in hot weather, only if it’s safe to do so, switch on your A/C.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Manage Area Rugs and Obstacles: Remove rugs and pick up all items that may be sitting on the floor.
• Dry Storage Containers: Any storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
• Dry Wet Clothing: Quickly dry any wet garments. Hang leather goods and furs to dry at room temperature.
• Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs that are touching wet carpets. Open cabinet doors and drawers to dry out interiors (but don’t force them open).
• Contact PuroClean ASAP: Call PuroClean in Boerne, TX. Trained technicians highly trained in Boerne, TX water damage are ready and waiting to come to you.

What You Should Not Do:

• Do not operate a vacuum cleaner: DO NOT USE your regular household vacuum cleaner. You can use a wet vac or wet/dry vac that is created to handle water removal.
• Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
• DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet floors or carpets, particularly tile or concrete floors.
• Do not turn on your heat: The cooler you keep your affected area, the better. Warmer temperatures encourage mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean in Boerne, TX are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (830) 266-9494.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (830) 266-9494 for a free estimate of our water damage cleanup services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.