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Soot and Odor Removal in Raleigh, NC

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Why Choose PuroClean Disaster Response Services for soot and odor removal in Raleigh, NC?

Fire damage in your Triangle-area property must be dealt with immediately. PuroClean Disaster Response Services will determine the full extent of the damage to your residential or commercial property. We will then provide all the necessary fire damage restoration services, from structural support to board ups. Our IICRC certified team will pack your belongings with compassion and respect and will work diligently to clean and deodorize your property. 

Fire Damage Restoration

The trained and certified team at PuroClean Disaster Response Services will begin by assessing the damage and then will remove items from the property, keeping and cleaning those that are salvageable. We will remove soot and other pollutants from the air and surfaces.

Smoke Odor Removal & Deodorization

Using special equipment, our trained and respectful technicians remove smoke odors, leaving your commercial or residential property clean and fresh.

Temporary Protection

To protect your property from further damage by corrosion or other damaging effects, we provide immediate response services.

Quick & Responsive

Our state-of-the-art techniques and cleaning solutions can dramatically increase the likelihood of saving property without needing to replace it.

Trust PuroClean Disaster Response Services for Soot and Odor Removal in Raleigh, NC

After a fire or smoke-related incident, homeowners in Raleigh, NC, often face the challenge of lingering soot and unpleasant odors. Soot can settle on surfaces, damaging walls, ceilings, furniture, and personal belongings. Meanwhile, strong smoke odors can embed themselves in fabrics, carpets, and HVAC systems, making it difficult to restore indoor air quality.

Professional soot and odor removal services in Raleigh, NC, are essential to ensure a clean, safe, and comfortable living environment. Using advanced techniques and specialized equipment, trained professionals effectively remove stubborn soot residues and eliminate persistent odors, helping to prevent long-term damage and health risks.

soot and odor removal

Understanding the Impact of Soot and Smoke Odors

What is Soot?

Soot is a fine, black residue made of tiny carbon particles created during incomplete combustion. It spreads quickly throughout a home, clinging to walls, ceilings, floors, and furniture. If not removed immediately, soot can cause:

  • Permanent Stains: Surfaces may become permanently discolored without prompt cleaning.
  • Health Hazards: Soot contains harmful particles that can cause respiratory problems, eye irritation, and skin issues.
  • Lingering Odors: The longer soot sits, the harder it is to eliminate the associated smoke smell.

Why is Smoke Odor Removal Necessary?

Smoke odors don’t naturally fade over time. They seep into porous materials like carpets, curtains, upholstery, and drywall. Without proper removal, the smell can linger for months, creating an unpleasant and unhealthy indoor environment.

Professional Soot and Odor Removal Process in Raleigh, NC

At our Raleigh, NC location, we follow a comprehensive soot and odor removal process to restore your home to a clean, breathable condition. Our professionals use industry-approved methods to remove soot from surfaces and eliminate smoke-related odors efficiently.

1. Soot Removal Techniques

The first step in restoration is removing all traces of soot from affected surfaces. Our technicians use:

  • HEPA Vacuuming: High-powered vacuums with HEPA filters remove loose soot particles without spreading them further.
  • Chemical Dry Sponges: These specialized sponges lift soot from walls and ceilings without smearing it.
  • Deep Cleaning Solutions: Non-toxic cleaning agents break down stubborn soot deposits on hard surfaces.

2. Odor Elimination Strategies

Once soot is removed, the soot and odor removal process focuses on eliminating persistent smoke odors using advanced deodorization techniques:

  • Hydroxyl Generators: These machines safely eliminate odors while improving indoor air quality.
  • Thermal Fogging: A specialized fog penetrates porous materials, neutralizing trapped smoke molecules.
  • Ozone Treatment: Ozone generators break down odor-causing particles in the air and on surfaces.

3. HVAC and Air Duct Cleaning

Soot and smoke particles can enter your HVAC system, spreading odors throughout your home. As part of our soot and odor removal services in Raleigh, NC, we thoroughly clean air ducts and ventilation systems to ensure fresh, clean air circulates through your home.

Preventing Soot and Smoke Odors in the Future

To minimize the risk of soot buildup and persistent smoke odors in your Raleigh, NC home, follow these preventive measures:

  • Ensure Proper Ventilation: Open windows and use exhaust fans to reduce smoke residue indoors.
  • Install Air Purifiers: High-quality air purifiers can remove smoke particles before they settle.
  • Routine HVAC Maintenance: Regular cleaning prevents soot buildup in air ducts.
  • Limit Indoor Use of Candles and Fireplaces: These are common sources of soot and smoke buildup.

Expert Soot and Odor Removal in Raleigh, NC

If your home has been impacted by smoke or fire damage, don’t wait to take action. Our professional soot and odor removal experts in Raleigh, NC, are ready to restore your home to a clean, fresh, and healthy state. Contact us today for expert cleaning and odor removal services, and breathe easier knowing your home is in trusted hands!

Do’s and Don’ts After a Fire

Do…

Contact PuroClean Disaster Response Services immediately!

Don’t…

Try to wipe or clean the residue yourself

Turn on the TV or other electrical appliances until the risk has been assessed

Use furniture or carpet affected by the fire

Consume food that may have been exposed to heat, smoke, or soot. This even includes non-perishables!

Fire Damage Restoration Services FAQs

Below are questions typically asked by our PuroClean customers:

What happens if I have a fire late at night and need assistance?

PuroClean Disaster Response Services is open 24 hours a day, seven days a week, and will respond to your call for fire damage restoration in Cary, Apex, Morrisville, Holly Springs and all of Wake County any time, on any day. We have your best interests at heart, and restoring your property correctly the first time, is our top priority. Call us now at (919) 481-4600

What do I need to do to get a free estimate, or how much does it cost?

Call us at (919) 481-4600 for a free estimate of our fire damage restoration services.

Is a home fire covered by my insurance?

It depends on your policy. If it is covered, the insurance company will cover invoices up to your policy limit, and you are responsible for the deductible. Contact your agent to find out if this loss is covered.

Recommended
If you’re looking for a company like PuroClean, chances are you’re in the middle of a very stressful experience and you’re looking for a seasoned professional that you can trust to guide you through the process and get your home and your life back on track. That’s what we needed, and Glenn seemed to suit our needs. But while he initially presented himself as eager to help and willing to guide us every step of the way, once we were in the thick of it and at his mercy, we experienced broken promises, and a sudden hostile personality change. From literally saying the words, “I’m here to explain it all to you, if you have the same question ten times that just means it’s important and you need to understand”... to... “I can’t keep going over this with you, if you don’t sign I’m going to have my crew leave immediately”— all because I asked him to explain what effect the form had on the work they would do that day. His crew confirmed there would be no difference, they would be completing a peroxide spray down of the crawl space whether we were waiving post clearance testing, or not. Glenn also told me that when our dry-out was complete, he could have his floor guy to us immediately and without delay. I stressed this to him more than once, because I know how busy contractors are these days and I was trying to keep things moving. He told me his guy would come immediately. Then I asked about how this contractor would be paid, and he said, “I pay my guys, and then when your insurance check comes, you pay me.” But suddenly, the day before the flooring guy is due to come out, I get mixed messages and ignored (first, a text stating we would need to pay in full; then, a conversation in which he blamed Siri for the misinformation and stated we would just need to pay the deductible (which we had explained several times that we had already satisfied); and then, promises to look into it and get back to me by the end of the day which he did not do). Along the way he made several small promises (ie to check in with the air quality testing company to see if our report could be expedited, to check in by text daily about progress, to return a call “after my conference call” which he never did, only responding a day later upon my follow up.) Ultimately, with about twelve hours until his floor guy was due to show up, he finally answered by text to say that PuroClean would no longer be able to help with repairs as they were “too busy”. When I reminded him he said all along that the very guy he was sending was to be his subcontractor, he admitted his lie. At that point, we had (THANK GOODNESS!) already hired a different floor contractor to come. Now, the good. The techs are great. Wayne, especially, went above and beyond to answer all of my questions and concerns, and never seemed annoyed by my desire to understand. He even told me he worried that him/his crew may have damaged by dryer, since there was a dent on top. A photo I had taken prior to the start of work showed it was pre-existing, but I was so heartened by his honesty even when it may have been a liability to himself. He was great, a real asset to the company. It’s too bad they couldn’t have someone like him on the customer service end of things. That said, Wayne was the only positive part of the experience with PuroClean, and unfortunately, that was not enough to overcome how terrible of an experience we had with Glenn.
Donna Mahersi
April 12, 2021
Recommended
Good Honest Trust worthy People who get the job done efficiently and to your satisfaction.
Shirley Lee
March 20, 2018
Recommended
If you’re looking for a company like PuroClean, chances are you’re in the middle of a very stressful experience and you’re looking for a seasoned professional that you can trust to guide you through the process and get your home and your life back on track. That’s what we needed, and Glenn seemed to suit our needs. But while he initially presented himself as eager to help and willing to guide us every step of the way, once we were in the thick of it and at his mercy, we experienced broken promises, and a sudden hostile personality change. From literally saying the words, “I’m here to explain it all to you, if you have the same question ten times that just means it’s important and you need to understand”... to... “I can’t keep going over this with you, if you don’t sign I’m going to have my crew leave immediately”— all because I asked him to explain what effect the form had on the work they would do that day. His crew confirmed there would be no difference, they would be completing a peroxide spray down of the crawl space whether we were waiving post clearance testing, or not. Glenn also told me that when our dry-out was complete, he could have his floor guy to us immediately and without delay. I stressed this to him more than once, because I know how busy contractors are these days and I was trying to keep things moving. He told me his guy would come immediately. Then I asked about how this contractor would be paid, and he said, “I pay my guys, and then when your insurance check comes, you pay me.” But suddenly, the day before the flooring guy is due to come out, I get mixed messages and ignored (first, a text stating we would need to pay in full; then, a conversation in which he blamed Siri for the misinformation and stated we would just need to pay the deductible (which we had explained several times that we had already satisfied); and then, promises to look into it and get back to me by the end of the day which he did not do). Along the way he made several small promises (ie to check in with the air quality testing company to see if our report could be expedited, to check in by text daily about progress, to return a call “after my conference call” which he never did, only responding a day later upon my follow up.) Ultimately, with about twelve hours until his floor guy was due to show up, he finally answered by text to say that PuroClean would no longer be able to help with repairs as they were “too busy”. When I reminded him he said all along that the very guy he was sending was to be his subcontractor, he admitted his lie. At that point, we had (THANK GOODNESS!) already hired a different floor contractor to come. Now, the good. The techs are great. Wayne, especially, went above and beyond to answer all of my questions and concerns, and never seemed annoyed by my desire to understand. He even told me he worried that him/his crew may have damaged by dryer, since there was a dent on top. A photo I had taken prior to the start of work showed it was pre-existing, but I was so heartened by his honesty even when it may have been a liability to himself. He was great, a real asset to the company. It’s too bad they couldn’t have someone like him on the customer service end of things. That said, Wayne was the only positive part of the experience with PuroClean, and unfortunately, that was not enough to overcome how terrible of an experience we had with Glenn.
Donna Mahersi
April 12, 2021
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FAQ

Can I inspect my house after the fire?

[VIDEO] Legally, only a licensed inspector like a structural engineer or industrial hygienist can determine the safety of a building. Besides, the risk of checking the fire damage yourself is [...]

What should I do if I am on fire?

STOP! Moving or running feeds air to the flames and worsens the fire. DROP to the floor—if you stand up, the fire can burn your face. ROLL slowly on the [...]

Can I inspect my house after the fire?

Legally, only a licensed inspector like a structural engineer or industrial hygienist can determine the safety of a building. Besides, the risk of checking the fire damage yourself is too [...]

What should I do with the water that was used to put out the fire?

Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration job. [...]

What should I do with the water that was used to put out the fire?

Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration job. [...]