24/7 Emergency Response (919) 481-4600

Why Choose PuroClean Disaster Response Services

In The Triangle area, significant water damage can come from burst pipes in the winter, heavy rains or an overflowing dishwasher. No matter the cause, PuroClean Disaster Response Services stands ready to provide an immediate response to remove standing water and moisture from your Triangle-area property. Our team is IICRC certified and will take care of your home or business in Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Holly Springs, Fuquay-Varina, Garner, Clayton, Pittsboro and surrounding areas. Our goal is to prevent further damage and avoid the risk that mold will affect the structure or your belongings. Don’t hesitate to call us anytime, at (919) 481-4600.

Our QuickDry System™

ThePuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help ensure that your water damaged property is restored.

Cary Water Removal Process

With respect and compassion, PuroClean Disaster Response Services’ trained technicians care for your property and belongings while ensuring visible and invisible water damage is restored.

Mold/Odor Removal

Mold damage is an issue that bleach cannot solve. Our technicians will sanitize the mold-infected structure, and through the use of our HEPA air filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state. The odor resulting from mold damage can permeate an area and be difficult to remove. Fortunately, with our state-of-the-science equipment, we will restore your home or business to its pre-loss condition.

Ongoing Communication

Throughout the water damage restoration process, we will ensure that you and your insurance provider understand what is happening, what to expect, and what you can do. We, at PuroClean Disaster Response Services, know that open communication is vital for a seamless water damage remediation process.

You can count on PuroClean Disaster Response Services to respond to your water damage incident with urgency and sensitivity, 24 hours a day, 7 days a week, and to salvage your property professionally. We strive for your complete satisfaction, which is why we will treat you with the utmost respect as we work to restore your property with minimal disruption.  

Our technicians use state-of-the-science equipment to measure the extent of the water damage accurately and to thoroughly restore your property that has been affected by both visible and invisible water damage. We will keep you and your insurance agent updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in Cary

Our Water Removal Process:

  • Our technicians will first remove damaged structure which will be restored or discarded. Materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and anything else necessary.
  • Next, specialized equipment like dehumidifiers and industrial fans are normally used during the procedure of drying. When the affected items and structure are removed, we begin drying and sanitizing the water damaged areas.
  • The areas with mold damage are addressed next and are disinfected and restored in a timely manner to stop the mold from spreading.

Cary, NC Emergency Extraction of Water

We start out by strategically using specially designed water removal equipment that will quickly rid your property of standing water.

  1. The first step consists of immediate water removal through our advanced pumping machines. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
  2. The equipment is taken away upon completion and the PuroClean technicians will discard the water at another location.

Drying & Dehumidification

When all areas requiring this process have been identified, these premises are isolated and prepped for drying and dehumidification.

  1. This procedure calls for all belongings to be removed to thoroughly complete the water removal.
  2. PuroClean technicians will place industrial fans, focusing on the most affected areas. The most highly affected areas will be the focus and hidden moisture will be removed by the machines. These powerful fans are very loud.
  3. The water is extracted into the air by the fans – Our technicians will make sure the water is disposed of in another location.
  4. PuroClean technicians will replace any removed property to where they belong once moisture levels return to normal. Our technicians monitor the humidity levels closely during the drying process to ensure proper drying is happening.

Carpet Restoration

Carpet restoration are the steps that PuroClean Disaster Response Services uses to take your damaged carpet and restore it to its previous state.

  1. Locating the water damaged areas and determining whether your carpet is salvageable is the first step in this process.
  2. Remaining water is removed from the carpet by a process called water extraction. This happens if we feel the carpet is salvageable.
  3. Commercial grade air movers (fans) are then used to remove any leftover moisture and prevent mold from growing.
  4. During the drying process, PuroClean of Cary’s technicians will keep you and your insurance broker updated on the progress.
  5. Once the carpet is fully dry, all equipment will be removed from the area, and all of your belongings will be put back where they were.

Carpet Cleaning, Carpet Deodorization and Spot Removal

Any carpet that has been damaged by water is subject to mildew being formed, which can cause an odor to spread not only in the affected room but throughout the entire home or office. These odors can be eliminated from your carpet with proper cleaning, deodorizing, and spot removal.

  • Our techs begin with a complete inspection and vacuuming of your carpet.
  • A technician will then take out the furniture needed to fix the carpets.
  • If necessary, a pet odor and spot removal will be performed during this time.
  • Available fiber or textile protection is available, which will protect and prolong the value of your carpet.

Mold Removal

We at PuroClean Disaster Response Services will tend to your mold damage and ensure your home or business is fully restored by following a strict process that involves the following. Please note that getting a professional on-site quickly to address water damage is essential to preventing mold growth. 

  1. After carefully inspecting your property for all signs of mold, our techs then carefully and thoroughly execute a full mold removal on your home and belongings.
  2. After all the mold is removed, we deodorize the property. Deodorization includes cleaning and sanitizing the structure, fixtures, and content.
  3. We use advanced commercial equipment such as HEPA filters and vacuums to thoroughly remove water and all moisture.

Water Damage Do’s and Don’ts in

Cary, NC

Repairing water damage is very important, but the safety of all parties is our number one priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaking A/C, or roof.

What To Do:

  • Turn Off Water: Shut off the home’s water source and call a plumber for repairs.
  • Use Caution: Watch your step as flooring may be wet and slick. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Remove Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, turn on your Air Conditioning.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Manage Area Rugs and Obstacles: Take out rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers:  Open wet suitcases and storage boxes; and, if possible, dry them in the sunlight.
  • Protect Valuables: Move paintings and other artwork to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature.
  • Protect Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Open, but do not force drawers and cabinet doors to dry out interiors.
  • Call PuroClean Immediately: Call PuroClean Disaster Response Services at (919) 481-4600. Our trained technicians are highly skilled in water damage restoration.

What You Should Not Do:

  • Don’t Use a Vacuum Cleaner: Only use a wet vacuum, which is equipped to handle water. DO NOT USE your regular household vacuum.
  • Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans. or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Do Not Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
  • Do Not Turn Up the Heat: Keep interiors cool, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

PuroClean Disaster Response Services is open 24 hours a day, seven days a week, and will respond to your call for assistance at any time, any day. We will restore your property as if it were our own and we leave it better than it was before the damaging incident. Call us now at (919) 481-4600.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (919) 481-4600 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

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Is it okay for me to open the doors and windows?

Please do not open doors or windows. The equipment selected for every job and the process are based on having a “closed drying system.” Opening doors or windows will upset [...]

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How can you protect hardwood floors from water damage?

Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry [...]

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How fast can mold form on water-damaged drywall?

[VIDEO] Mold can grow on the surface within 24 to 48 hours.    [...]

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How long does it take for drywall to dry?

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two – three days, but [...]

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