Water Damage Restoration in Cary

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Whatever the cause, large or small, PuroClean of Cary, NC is prepared to respond quickly and remove standing water and moisture from your property in or around Cary, NC. Your home or business is in good hands and will be taken care of by our trained techs. It’s important to avoid the risk of mold damage. Our goal is to prevent additional damage. Don’t wait to call us anytime, at (919) 481-4600.

Trust PuroClean of Cary, NC for your Water Damage Remediation

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean of Cary, NC water damage restoration technicians ensure that the damage caused by water to your property – the damage that can be seen and is hidden, is restored, they do this while caring for your property and your belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to be transparent so that all parties affected are fully informed and able to make important decisions. Throughout your water damage in Cary, NC repair experience, we ensure that you and your insurance provider are fully informed on all aspects of our work. We always let you know what to expect and what you can and can’t do as we go along.

Trust that PuroClean of Cary, NC will respond to your Cary, NC water damage incident with urgency and sensitivity, 24/7, and to professionally salvage your home or property. We respect the trauma you and your family are experiencing, and we will assist you with compassion, and minimal disruption to your daily life.

We keep you and your insurance company informed about our progress during the whole process. Our certified techs will use advanced equipment to precisely measure the extent of the damage and will restore areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Cary, NC

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Cary, NC

We begin by strategically using high grade water removal equipment that will quickly rid your property of standing water.

• Our specialized pumping equipment will be immediately used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
• Once completed, our machines will be removed and the water will be disposed of off-site by PuroClean’s technicians.

Drying & Dehumidification

Afterwards, our goal is to identify, isolate and prep all areas that up for drying and dehumidification.

1. Relocation of belongings and upholstery are required to ensure that the process can be accurately done and completed.
2. Air moving machines will be sat out around the premises strategically in the most appropriate locations. The areas that contain the most moisture will be the focus to pull out trapped water. Remember, these machines are very loud.
3. These powerful air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water removed is disposed of by our technicians at a different location.
4. Only after monitoring the humidity and confirming the levels have returned to normal, your property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Cary, NC Water Damage Do’s and Don’ts

Mitigating or restoring water damage in Cary, NC is one of our primary goals. However, our top priority is the safety of everyone involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

To Do:

• Shut Off Water: Shut down the home’s water supply and call a plumber for repairs.
• Use Caution: Due to wet floors, make sure to watch your step. Also, watch for any trip and fall hazards as well as for exposed electrical wires.
• Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, turn on your Air Conditioning.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Eliminate obstacles – Remove all rugs: Pick up any wet rugs and take out all items that may be sitting on the floor and/or in the main walkway area.
• Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
• Protect Valuables: Move any paintings and other artwork to a safe, dry place.
• Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
• Protect Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
• Contact PuroClean ASAP: Call PuroClean of Cary, NC. Trained technicians highly trained in Cary, NC water damage are waiting to come to you.

What You Should Not Do:

• DO NOT VACUUM: You shouldn’t use a regular household vacuum cleaner. Only use a wet vac, the type that is specifically created to deal with water.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is plugged in.
• DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
• Don’t turn up the heat: keep interiors cool, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Cary, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (919) 481-4600.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (919) 481-4600 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.