24/7 Emergency Response (919) 481-4600

Why Choose PuroClean Disaster Response Services

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Whatever the cause, large or small, PuroClean of Cary is prepared to respond quickly and remove standing water and moisture from your property in or around Cary. Your home or business is in good hands and will be taken care of by our experienced techs.It’s important to avoid risk of mold damage. Our goal is to avoid further damage. Call us anytime at (919) 481-4600 – Don’t wait!

Trust PuroClean of Cary for your Water Damage Remediation

PuroClean QuickDry System™: Here at Puroclean, we want to make sure that we are able to dry and restore as much of your water damaged property as we possibly can. Our QuickDry System™ uses psychrometric science – which is a proven way to properly manage dehumidification and the temperature that allows us to do just that.

During Our Water Removal Process: Our IICRC certified PuroClean of Cary water damage restoration technicians ensure that the water damage to your property – the damage that can be seen and is hidden, is restored, they do this while keeping a high level of care for your property and your belongings.

Removal of Mold and Odor: Mold damage problems can’t be solved by only using bleach. By using HEPA Air Filters and HEPA vacuums, our certified techs will sanitize the mold damaged areas and remove potential airborne contaminants.

The odor resulting from mold damage in Cary can permeate an area and be difficult to remove. Fortunately, with our state-of-the-science equipment, we will restore your home or business to its pre-damaged condition.

Ongoing Communication: PuroClean of Cary strives to practice transparency in all its work so that all parties are aware and confident in making decisions. Throughout the Cary water damage repair process, PuroClean will ensure that you and your insurance provider understand what is happening, what to expect, and what you can do.

It’s our mission to support you with as much kindness and minimal interruption to your everyday routine, because we respect the trauma you are experiencing. PuroClean of Cary can be trusted to respond to your Cary water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to restore your home.

We will stay in contact with you and your insurance broker throughout the entire process to keep you updated on our progress. Our advanced cleaning equipment is used by our IICRC certified technicians to accurately measure the extent of water damage and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Cary

Our Water Removal Process:

  • Our technicians will first remove damaged structure which will be restored or discarded. Materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and anything else necessary.
  • Next, specialized equipment like dehumidifiers and industrial fans are normally used during the procedure of drying. When the affected items and structure are removed, we begin drying and sanitizing the water damaged areas.
  • The areas with mold damage are addressed next and are disinfected and restored in a timely manner to stop the mold from spreading.

Emergency Extraction of Water in Cary

We start out by strategically using specially designed water removal equipment that will quickly rid your property of standing water.

  • The first step consists of immediate water removal through our advanced pumping machines. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
  • The equipment is taken away upon completion and the PuroClean technicians will discard the water at another location.

Drying & Dehumidification

When all areas requiring this process have been identified, these premises are isolated and prepped for drying and dehumidification.

  1. This procedure calls for all belongings to be removed to thoroughly complete the water removal.
  2. Puroclean technicians will place industrial fans, focusing on the most affected areas. The most highly affected areas will be the focus and hidden moisture will be removed by the machines. These powerful fans are very loud.
  3. The water is extracted into the air by the fans – Our technicians will make sure the water is disposed of in another location.
  4. PuroClean technicians will replace any removed property to where they belong once moisture levels return to normal. Our technicians monitor the humidity levels closely during the drying process to ensure proper drying is happening.

Restoring Carpets

Carpet restoration are the steps that PuroClean uses to take your damaged carpet and restore it to its pre-damaged state.

  1. Locating the water damaged areas and determining whether your carpet is salvageable is the first step in this process.
  2. Remaining water is removed from the carpet by a process called water extraction. This happens if we feel the carpet is salvageable.
  3. Commercial grade air movers (fans) are then used to remove any leftover moisture and prevent mold from growing.
  4. During the drying process, PuroClean of Cary’s technicians will keep you and your insurance broker updated on the progress.
  5. Once the carpet is fully dry, all equipment will be removed from the area, and all of your belongings will be put back where they were.

Carpet Cleaning, Carpet Deodorization and Spot Removal

Any carpet that has been damaged by water is subject to mildew being formed, which can cause an odor to spread not only in the affected room but throughout the entire home or office. These odors can be eliminated from your carpet with proper cleaning, deodorizing, and spot removal.

  • Our techs begin with a complete inspection and vacuuming of your carpet.
  • A technician will then take out the furniture needed to fix the carpets.
  • If necessary, a pet odor and spot removal will be performed during this time.
  • Available fiber or textile protection is available, which will protect and prolong the value of your carpet.

PuroClean Mold Removal

Please keep in mind that getting a PuroClean technician on-site quickly to assess the water damage is crucial in the mold prevention process. We will look after your mold damage and ensure your property is properly restored. We follow a strict process for Cary water and mold removal.

  • After carefully inspecting your property for all signs of mold, our techs then carefully and thoroughly execute a full mold removal on your home and belongings.
  • After all the mold is removed, we deodorize the property. Deodorization includes cleaning and sanitizing the structure, fixtures, and content.
  • We use advanced commercial equipment such as HEPA filters and vacuums to thoroughly remove water and all moisture.

Cary Water Damage Do’s and Don’ts

Water damage repair in Cary is very important, but the safety of everyone involved is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, problem plumbing, leaky AC, or roof.

What To Do:

  • Shut Off Water: Shut off the home’s water source and call a plumber for repairs.
  • Be very careful: Watch your step as flooring may be wet and slick. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, turn on your Air Conditioning.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Deal with Area Rugs and Obstacles: Take out rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers: Storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Valuables: Move any paintings and other art to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
  • Protect Your Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of Cary. Our trained technicians are highly skilled in Cary water damage repair.

What You Should Not Do:

  • DON’T VACUUM: You should not use a common everyday vacuum cleaner. Only use a wet vac, the type that is specifically created to handle water.
  • Do Not Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
  • Don’t use any devices or appliances: DO NOT touch or run any electrical appliances, such as: televisions, computers, radios, fans, or anything that is or may be plugged into electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
  • Do Not turn up the heat: keep interiors cool, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Cary are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (919) 481-4600.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (919) 481-4600 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Do I have to leave my home or close my business during the restoration?

That depends on the amount of damage. It there is extensive damage it will not be possible to occupy the structure. However, every situation is different! [...]

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Can I add water damage to my home insurance?

You may be able to add water damage coverage to your insurance policy. Contact your insurance agent and/or adjuster to find out if you’re eligible for coverage. [...]

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Does homeowner's insurance cover water damage?

Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

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How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. [...]

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

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