Water Damage Restoration in Cary, NC

Trust PuroClean Disaster Response Services for Your Water Damage Restoration

Get in touch with the experts at PuroClean Disaster Response Services if your property floods or experiences other water damage restoration. We are available 24/7 in Cary, Apex, Morrisville, Holly Springs and all of Wake County. Floods can result in water damage to homes, which may appear on the surface as a minor loss, but can quickly turn into needless, extensive damage to both property and health.

Timing is important to reduce further damage. PuroClean’s licensed and certified technicians work compassionately, professionally and as quickly as possible to contain the water first. Call us today at  (919) 481-4600!

Our Water Damage Restoration Services

• Moisture Mapping. Identify and locate hidden moisture within your property to prevent additional damage and ensure a complete and effective restoration process.
• Water Extraction and Dehumidification. Quickly remove standing water and excess moisture using advanced tools and equipment to protect against mold growth and structural issues.
• Water Leak Detection. Find and resolve hidden water leaks with precision, stopping damage at its source and preventing future complications.
• Contents Cleaning After Water Damage. Professionally clean and restore water-damaged furniture, personal belongings, and other valuables to their original condition.
• Documents Drying and Restoration. Recover and preserve important documents and records using specialized drying techniques to avoid irreversible damage.

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and, in a timely and effective manner, can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean‘s certified technicians respectfully care for your property and belongings while ensuring water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition.

Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Raleigh, NC water damage repair process PuroClean works with you and your insurance company to keep you both in the loop on what’s happening, what to expect and what to do. It is our goal at PuroClean Disaster Response Services to be transparent, to ensure all parties impacted stay fully aware of what’s happening and are able to make decisions confidently.

We respect the impact this has on you and your family and will assist you with compassion and minimal disruption to daily life. PuroClean Disaster Response Services can be counted on to quickly and carefully respond to your Raleigh, NC water damage emergency 24/7 and to salvage your property as professionally as possible.

Our certified technicians use advanced equipment to measure just how bad the water damage is accurately and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will continue to keep you and your insurance provider updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in Raleigh, NC

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Raleigh, NC

We start out by strategically using commercial water removal equipment that will quickly get rid of standing water.

• The first step consists of immediate water removal with our advanced water pumps. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
• Upon completion, the equipment will be removed, and the water is discarded elsewhere by PuroClean’s professionals.

Drying & Dehumidification

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

1. To ensure this process can be completely performed, removal of belongings and upholstery will be necessary.
2. Air moving machines will be placed strategically in the most affected areas. The areas that contain the most moisture will be the focus to pull out trapped water. Keep in mind these machines are very loud.
3. The water is sucked into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians will make sure the water is disposed of in another location.
4. PuroClean technicians will put back any relocated items to where they belong once moisture levels return to normal. The technicians monitor humidity levels closely during the drying process to make sure that proper drying is happening.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.