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Commercial Property Restoration Services in Raleigh, NC

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Expert Restoration Services for Commercial Customers in Raleigh, NC

Disasters can strike at any time, and that’s why PuroClean is available 24/7/365 to provide rapid and professional restoration services for commercial customers in Raleigh, NC. When your business experiences damage from water, fire, mold, or biohazards, a quick response is critical to minimizing downtime and costs. At PuroClean, we combine technical expertise, compassion, and respect to ensure your property is restored efficiently.

Our extensive North American network allows us to respond to emergencies of any scale, providing cost-effective solutions from mitigation through full recovery. With PuroClean, you can trust that your commercial property will be stabilized, assessed, and restored to pre-loss condition, ensuring long-term protection and preventing further damage.

Why Choose PuroClean?

Every day, commercial clients rely on PuroClean for our fast response, superior results, and comprehensive restoration services for commercial customers in Raleigh, NC. Here’s what we offer:

  • Pre-Loss Planning Project Management. Planning ahead minimizes risk. We’ll help you create a detailed management plan to reduce losses and streamline recovery.
  • Data & Document Recovery. We specialize in restoring important documents and digital data, helping you safeguard critical business assets.
  • Electronics Restoration. Our experts repair and restore damaged electronics, reducing replacement costs for your business equipment.
  • Antiques & Fine Arts Restoration. For businesses with valuable assets, we provide specialized restoration of antiques, artwork, and collectibles.
  • Emergency Mitigation Services. We act fast to contain and mitigate damage, ensuring your property is protected from further harm.
  • Emergency Power. We provide temporary power solutions to keep your business operational during restoration.
  • Board-Up Services. Protect your property from additional damage with our secure and reliable board-up services.
  • Building Stabilization. Our team quickly stabilizes structural damage to ensure safety and prevent further deterioration.
  • Drying & Dehumidification. We use advanced equipment to dry and dehumidify your property, preventing mold growth and long-term water damage.
  • Restoring to Pre-Loss Condition. Our skilled professionals work diligently to return your property to its original state, ensuring business continuity.
  • Cat-3 Response. We specialize in Category 3 water damage (e.g., sewage backups) and handle hazardous situations with expertise and care.

Emergency Management Plan (EMP) for Commercial Customers

PuroClean’s Emergency Management Plan (EMP) is a proactive solution designed to improve emergency preparedness for commercial customers in Raleigh, NC. The program includes risk management, site assessment, and customized planning to minimize the impact of unexpected events on your business, property, and customers.

Preparedness Planning and Response

Our EMP process helps you prepare for emergencies before they occur. We’ll evaluate your facilities, understand your operations, and establish a customized plan that includes:

  1. Planning: Conducting a thorough evaluation of your property.
  2. Customizing: Designing an emergency plan tailored to your facility.
  3. Execution: Implementing the plan with precision.
  4. Ongoing Training: Providing training for your team to ensure everyone is prepared.
  5. Review and Access: Regularly reviewing and updating the plan as needed.

When you report an emergency through our 24/7/365 Call Center, our team will act immediately, following your customized EMP to ensure a fast and effective response.

Be Ready with PuroClean in Raleigh, NC

With PuroClean, you’ll gain peace of mind knowing your business is prepared for any disaster with expert restoration services for commercial customers in Raleigh, NC. Contact us today to learn more about our services and how we can help protect your property and operations.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Recommended
If you’re looking for a company like PuroClean, chances are you’re in the middle of a very stressful experience and you’re looking for a seasoned professional that you can trust to guide you through the process and get your home and your life back on track. That’s what we needed, and Glenn seemed to suit our needs. But while he initially presented himself as eager to help and willing to guide us every step of the way, once we were in the thick of it and at his mercy, we experienced broken promises, and a sudden hostile personality change. From literally saying the words, “I’m here to explain it all to you, if you have the same question ten times that just means it’s important and you need to understand”... to... “I can’t keep going over this with you, if you don’t sign I’m going to have my crew leave immediately”— all because I asked him to explain what effect the form had on the work they would do that day. His crew confirmed there would be no difference, they would be completing a peroxide spray down of the crawl space whether we were waiving post clearance testing, or not. Glenn also told me that when our dry-out was complete, he could have his floor guy to us immediately and without delay. I stressed this to him more than once, because I know how busy contractors are these days and I was trying to keep things moving. He told me his guy would come immediately. Then I asked about how this contractor would be paid, and he said, “I pay my guys, and then when your insurance check comes, you pay me.” But suddenly, the day before the flooring guy is due to come out, I get mixed messages and ignored (first, a text stating we would need to pay in full; then, a conversation in which he blamed Siri for the misinformation and stated we would just need to pay the deductible (which we had explained several times that we had already satisfied); and then, promises to look into it and get back to me by the end of the day which he did not do). Along the way he made several small promises (ie to check in with the air quality testing company to see if our report could be expedited, to check in by text daily about progress, to return a call “after my conference call” which he never did, only responding a day later upon my follow up.) Ultimately, with about twelve hours until his floor guy was due to show up, he finally answered by text to say that PuroClean would no longer be able to help with repairs as they were “too busy”. When I reminded him he said all along that the very guy he was sending was to be his subcontractor, he admitted his lie. At that point, we had (THANK GOODNESS!) already hired a different floor contractor to come. Now, the good. The techs are great. Wayne, especially, went above and beyond to answer all of my questions and concerns, and never seemed annoyed by my desire to understand. He even told me he worried that him/his crew may have damaged by dryer, since there was a dent on top. A photo I had taken prior to the start of work showed it was pre-existing, but I was so heartened by his honesty even when it may have been a liability to himself. He was great, a real asset to the company. It’s too bad they couldn’t have someone like him on the customer service end of things. That said, Wayne was the only positive part of the experience with PuroClean, and unfortunately, that was not enough to overcome how terrible of an experience we had with Glenn.
Donna Mahersi
April 12, 2021
Recommended
Good Honest Trust worthy People who get the job done efficiently and to your satisfaction.
Shirley Lee
March 20, 2018
Recommended
If you’re looking for a company like PuroClean, chances are you’re in the middle of a very stressful experience and you’re looking for a seasoned professional that you can trust to guide you through the process and get your home and your life back on track. That’s what we needed, and Glenn seemed to suit our needs. But while he initially presented himself as eager to help and willing to guide us every step of the way, once we were in the thick of it and at his mercy, we experienced broken promises, and a sudden hostile personality change. From literally saying the words, “I’m here to explain it all to you, if you have the same question ten times that just means it’s important and you need to understand”... to... “I can’t keep going over this with you, if you don’t sign I’m going to have my crew leave immediately”— all because I asked him to explain what effect the form had on the work they would do that day. His crew confirmed there would be no difference, they would be completing a peroxide spray down of the crawl space whether we were waiving post clearance testing, or not. Glenn also told me that when our dry-out was complete, he could have his floor guy to us immediately and without delay. I stressed this to him more than once, because I know how busy contractors are these days and I was trying to keep things moving. He told me his guy would come immediately. Then I asked about how this contractor would be paid, and he said, “I pay my guys, and then when your insurance check comes, you pay me.” But suddenly, the day before the flooring guy is due to come out, I get mixed messages and ignored (first, a text stating we would need to pay in full; then, a conversation in which he blamed Siri for the misinformation and stated we would just need to pay the deductible (which we had explained several times that we had already satisfied); and then, promises to look into it and get back to me by the end of the day which he did not do). Along the way he made several small promises (ie to check in with the air quality testing company to see if our report could be expedited, to check in by text daily about progress, to return a call “after my conference call” which he never did, only responding a day later upon my follow up.) Ultimately, with about twelve hours until his floor guy was due to show up, he finally answered by text to say that PuroClean would no longer be able to help with repairs as they were “too busy”. When I reminded him he said all along that the very guy he was sending was to be his subcontractor, he admitted his lie. At that point, we had (THANK GOODNESS!) already hired a different floor contractor to come. Now, the good. The techs are great. Wayne, especially, went above and beyond to answer all of my questions and concerns, and never seemed annoyed by my desire to understand. He even told me he worried that him/his crew may have damaged by dryer, since there was a dent on top. A photo I had taken prior to the start of work showed it was pre-existing, but I was so heartened by his honesty even when it may have been a liability to himself. He was great, a real asset to the company. It’s too bad they couldn’t have someone like him on the customer service end of things. That said, Wayne was the only positive part of the experience with PuroClean, and unfortunately, that was not enough to overcome how terrible of an experience we had with Glenn.
Donna Mahersi
April 12, 2021
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FAQ

How fast can mold form on water-damaged drywall?

[VIDEO] Mold can grow on the surface within 24 to 48 hours.    [...]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]