Why Choose PuroClean Disaster Response Services for Water Damage Restoration

In The Triangle area, significant water damage can come from burst pipes in the winter, heavy rains or an overflowing dishwasher. No matter the cause, PuroClean Disaster Response Services stands ready to provide an immediate response to remove standing water and moisture from your Triangle-area property. Our team is IICRC certified and will take care of your home or business in Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Holly Springs, Fuquay-Varina, Garner, Clayton, Pittsboro and surrounding areas. Our goal is to prevent further damage and avoid the risk that mold will affect the structure or your belongings. Don’t hesitate to call us anytime, at (919) 481-4600.

Our QuickDry System™

ThePuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help ensure that your water damaged property is restored.

Cary Water Removal Process

With respect and compassion, PuroClean Disaster Response Services’ trained technicians care for your property and belongings while ensuring visible and invisible water damage is restored.

Mold/Odor Removal

Mold damage is an issue that bleach cannot solve. Our technicians will sanitize the mold-infected structure, and through the use of our HEPA air filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.
The odor resulting from mold damage can permeate an area and be difficult to remove. Fortunately, with our state-of-the-science equipment, we will restore your home or business to its pre-loss condition.

Ongoing Communication

Throughout the water damage restoration process, we will ensure that you and your insurance provider understand what is happening, what to expect, and what you can do. We, at PuroClean Disaster Response Services, know that open communication is vital for a seamless water damage remediation process.

Expert Water Damage Restoration Services in Holly Springs, NC

At PuroClean, we specialize in providing top-tier water damage restoration in Holly Springs and the surrounding communities. When water-related disasters strike—whether from a burst pipe, flood, or appliance leak—our certified team is ready to respond 24/7 with reliable, fast, and professional service.

Our technicians are IICRC-certified and trained to handle water intrusions of all sizes with precision and care. Using advanced equipment like industrial-grade dehumidifiers, air movers, and moisture meters, we quickly assess and contain damage to prevent further structural issues or mold growth. We also work directly with insurance providers to help ease the claims process for our clients.

At PuroClean, we understand that every water damage event is unique. That’s why we tailor each restoration plan to the specific needs of your home or business, ensuring efficient water extraction, structural drying, and sanitization. Our goal is to restore your property and peace of mind—safely and thoroughly.

PuroClean is the trusted choice for water damage restoration in Holly Springs. Known for our fast response, clear communication, and reliable results, we handle everything from minor leaks to severe flooding. When water damage occurs, you can count on us to be there—day or night.

Our Services

For reliable water damage restoration in Holly Springs, PuroClean offers expert services that go beyond surface drying. From moisture mapping to contents cleaning, we ensure a thorough and effective recovery for your property.

  • Moisture Mapping. Accurately detect and track hidden moisture throughout your property to prevent unseen water damage, mold growth, and structural deterioration. This process ensures a thorough and successful restoration.
  • Water Extraction and Dehumidification. Swiftly remove standing water and excess humidity using high-performance extraction and drying equipment. This critical step helps minimize structural damage and reduces the risk of mold development.
  • Water Leak Detection. Pinpoint the exact location of concealed leaks using advanced diagnostic tools. Early detection allows for prompt repairs, minimizing damage and preventing costly future issues.
  • Contents Cleaning After Water Damage. Restore water-damaged furniture, electronics, clothing, and valuables through expert cleaning and sanitization techniques. We help recover your belongings with care and attention to detail.
  • Documents Drying and Restoration. Salvage water-exposed papers, books, and important records using specialized drying methods that reduce the risk of permanent loss. We help preserve critical documents and irreplaceable files.

The Importance of Immediate Water Mitigation in Holly Springs

When water damage occurs, time is of the essence. Without prompt mitigation, what starts as a minor leak can escalate into extensive structural damage, mold growth, and costly repairs. That’s why emergency water damage restoration in Holly Springs is not just beneficial—it’s essential.

At PuroClean of Holly Springs, NC, we act quickly to minimize water intrusion and prevent secondary damage. Our emergency response team is available around the clock, ensuring we’re onsite within hours—not days—of your initial call. Fast mitigation can reduce drying times, lower repair costs, and preserve the integrity of your home or business.

Our mitigation process includes water extraction, moisture mapping, dehumidification, and antimicrobial treatments to prevent bacteria and mold from taking root. We use state-of-the-art tools to monitor drying progress and guarantee every hidden area—inside walls, under flooring, and behind baseboards—is fully addressed.

Water damage doesn’t wait, and neither should you. Every minute counts when trying to save personal belongings, wood flooring, drywall, and other materials from long-term damage. Delayed response can lead to rot, mold infestations, and insurance claim complications.

Whether you’re dealing with a flooded crawl space or an overflowing washing machine, PuroClean provides the fast, efficient, and professional water mitigation Holly Springs homeowners and property managers trust. Protect your investment—call PuroClean as soon as water damage strikes.

Common Causes of Water Damage in Holly Springs, NC Homes

Understanding what causes water damage can help you prevent future problems and respond quickly when they occur. At PuroClean, we’ve seen firsthand how seasonal storms, aging infrastructure, and everyday household mishaps contribute to the growing need for water damage restoration in Holly Springs. Whether it’s a flooded basement or a hidden pipe leak, knowing the risks is the first step toward protecting your property in Holly Springs, NC.

Some of the most common causes of water damage in Holly Springs include:

  • Severe weather events – Heavy rainfall, flash floods, and hurricanes can overwhelm drainage systems and lead to flooding in basements or crawl spaces.
  • Frozen or burst pipes – Particularly during winter, pipes in uninsulated or poorly ventilated areas are at high risk.
  • Appliance malfunctions – Leaks from washing machines, dishwashers, water heaters, and refrigerators often go undetected until major damage has occurred.
  • Slow plumbing leaks – Drips from under sinks or behind walls may cause long-term structural issues and mold growth.
  • Roof and gutter issues – Damaged roofing or clogged gutters can allow water to penetrate the building envelope.
  • Improper grading – If your landscape slopes toward your foundation, water can pool and seep into your home.

Contact Us

At PuroClean, we don’t just repair water damage—we help identify the source and provide preventative recommendations to reduce the chance of recurrence. Our technicians perform thorough inspections and offer long-term solutions tailored to the specific environmental and structural conditions in Holly Springs.

No matter the cause, acting quickly is essential. If you notice signs of water damage—like stains, musty smells, or warped floors—contact PuroClean for a thorough inspection and expert water damage restoration in Holly Springs. We’re here 24/7 to serve homeowners and businesses throughout Cary, Apex, Morrisville, Raleigh and all of Wake County.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Raleigh, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (919) 481-4600.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (919) 481-4600 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Recommended
If you’re looking for a company like PuroClean, chances are you’re in the middle of a very stressful experience and you’re looking for a seasoned professional that you can trust to guide you through the process and get your home and your life back on track. That’s what we needed, and Glenn seemed to suit our needs. But while he initially presented himself as eager to help and willing to guide us every step of the way, once we were in the thick of it and at his mercy, we experienced broken promises, and a sudden hostile personality change. From literally saying the words, “I’m here to explain it all to you, if you have the same question ten times that just means it’s important and you need to understand”... to... “I can’t keep going over this with you, if you don’t sign I’m going to have my crew leave immediately”— all because I asked him to explain what effect the form had on the work they would do that day. His crew confirmed there would be no difference, they would be completing a peroxide spray down of the crawl space whether we were waiving post clearance testing, or not. Glenn also told me that when our dry-out was complete, he could have his floor guy to us immediately and without delay. I stressed this to him more than once, because I know how busy contractors are these days and I was trying to keep things moving. He told me his guy would come immediately. Then I asked about how this contractor would be paid, and he said, “I pay my guys, and then when your insurance check comes, you pay me.” But suddenly, the day before the flooring guy is due to come out, I get mixed messages and ignored (first, a text stating we would need to pay in full; then, a conversation in which he blamed Siri for the misinformation and stated we would just need to pay the deductible (which we had explained several times that we had already satisfied); and then, promises to look into it and get back to me by the end of the day which he did not do). Along the way he made several small promises (ie to check in with the air quality testing company to see if our report could be expedited, to check in by text daily about progress, to return a call “after my conference call” which he never did, only responding a day later upon my follow up.) Ultimately, with about twelve hours until his floor guy was due to show up, he finally answered by text to say that PuroClean would no longer be able to help with repairs as they were “too busy”. When I reminded him he said all along that the very guy he was sending was to be his subcontractor, he admitted his lie. At that point, we had (THANK GOODNESS!) already hired a different floor contractor to come. Now, the good. The techs are great. Wayne, especially, went above and beyond to answer all of my questions and concerns, and never seemed annoyed by my desire to understand. He even told me he worried that him/his crew may have damaged by dryer, since there was a dent on top. A photo I had taken prior to the start of work showed it was pre-existing, but I was so heartened by his honesty even when it may have been a liability to himself. He was great, a real asset to the company. It’s too bad they couldn’t have someone like him on the customer service end of things. That said, Wayne was the only positive part of the experience with PuroClean, and unfortunately, that was not enough to overcome how terrible of an experience we had with Glenn.
Donna Mahersi
April 12, 2021
Recommended
Good Honest Trust worthy People who get the job done efficiently and to your satisfaction.
Shirley Lee
March 20, 2018
Recommended
If you’re looking for a company like PuroClean, chances are you’re in the middle of a very stressful experience and you’re looking for a seasoned professional that you can trust to guide you through the process and get your home and your life back on track. That’s what we needed, and Glenn seemed to suit our needs. But while he initially presented himself as eager to help and willing to guide us every step of the way, once we were in the thick of it and at his mercy, we experienced broken promises, and a sudden hostile personality change. From literally saying the words, “I’m here to explain it all to you, if you have the same question ten times that just means it’s important and you need to understand”... to... “I can’t keep going over this with you, if you don’t sign I’m going to have my crew leave immediately”— all because I asked him to explain what effect the form had on the work they would do that day. His crew confirmed there would be no difference, they would be completing a peroxide spray down of the crawl space whether we were waiving post clearance testing, or not. Glenn also told me that when our dry-out was complete, he could have his floor guy to us immediately and without delay. I stressed this to him more than once, because I know how busy contractors are these days and I was trying to keep things moving. He told me his guy would come immediately. Then I asked about how this contractor would be paid, and he said, “I pay my guys, and then when your insurance check comes, you pay me.” But suddenly, the day before the flooring guy is due to come out, I get mixed messages and ignored (first, a text stating we would need to pay in full; then, a conversation in which he blamed Siri for the misinformation and stated we would just need to pay the deductible (which we had explained several times that we had already satisfied); and then, promises to look into it and get back to me by the end of the day which he did not do). Along the way he made several small promises (ie to check in with the air quality testing company to see if our report could be expedited, to check in by text daily about progress, to return a call “after my conference call” which he never did, only responding a day later upon my follow up.) Ultimately, with about twelve hours until his floor guy was due to show up, he finally answered by text to say that PuroClean would no longer be able to help with repairs as they were “too busy”. When I reminded him he said all along that the very guy he was sending was to be his subcontractor, he admitted his lie. At that point, we had (THANK GOODNESS!) already hired a different floor contractor to come. Now, the good. The techs are great. Wayne, especially, went above and beyond to answer all of my questions and concerns, and never seemed annoyed by my desire to understand. He even told me he worried that him/his crew may have damaged by dryer, since there was a dent on top. A photo I had taken prior to the start of work showed it was pre-existing, but I was so heartened by his honesty even when it may have been a liability to himself. He was great, a real asset to the company. It’s too bad they couldn’t have someone like him on the customer service end of things. That said, Wayne was the only positive part of the experience with PuroClean, and unfortunately, that was not enough to overcome how terrible of an experience we had with Glenn.
Donna Mahersi
April 12, 2021

FAQ

Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

Will my homeowners insurance cover water damage?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

Does homeowner’s insurance cover water damage from the roof?

[VIDEO] Every insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. [...]