Trust PuroClean of Northwest Austin for your Water Damage Restoration

Water damage can come from many sources, like heavy rains and flash flooding or a leaky faucet. Whatever the cause, small or large, PuroClean of Northwest Austin is prepared to respond quickly and remove standing water and moisture from your Northwest Austin property. Our trained technicians will take care of your home or business in Austin, Round Rock, Cedar Park, Lakeway, Leander, Lago Vista, Georgetown, Liberty Hill, or Marble Falls. Preventing further water damage and avoiding the risk that mold will affect the structure or your belongings is our goal. Don’t wait to call us anytime, at (512) 337-9544.

QuickDry System™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help ensure that your water damaged property is restored. 

Water Removal Process

PuroClean of Northwest Austin’s trained technicians respectfully care for your property and belongings while ensuring water damage, both visible and invisible, is restored. 

Northwest Austin Mold/Odor Removal

Mold damage is an issue that bleach cannot solve. Our trained technicians will sanitize the mold-infected structure, and through the use of our HEPA filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.
Mold odor can permeate an area and be difficult to remove. Fortunately, PuroClean of Northwest Austin uses state-of-the-science equipment that will restore your home or business to its pre-loss condition.

Ongoing Communication

Throughout the water damage restoration process, we will ensure that you and your insurance provider understand what is happening and why, and that you are comfortable throughout the process. We want to win your trust and make you whole again.

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Whatever the cause, large or small, PuroClean of Northwest Austin, TX is prepared to respond quickly and remove standing water and moisture from your property in or around Northwest Austin, TX. Your home or business is in good hands and will be taken care of by our experienced technicians. Our goal is to avoid further damage and avoid the risk that mold will affect the structure or your belongings. Call us anytime at (512) 337-9544 – Don’t wait!

Trust PuroClean of Northwest Austin, TX for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean of Northwest Austin, TX water damage restoration technicians ensure that the water damage to your property – the damage that can be seen and is hidden, is restored, they do this while caring for your property and your belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective strategy as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Northwest Austin, TX strives to practice transparency in all its work to ensure that all parties are aware and confident in making decisions. Throughout the Northwest Austin, TX water damage repair process, PuroClean will ensure that you and your insurance provider understand what is happening, what to expect, and what you can do.

It is our mission to support you with as much kindness and minimal interruption to your daily routine, because we understand the trauma you are experiencing. PuroClean of Northwest Austin, TX can be counted on to respond to your Northwest Austin, TX water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and kindness to salvage your home or property.

Our certified technicians use advanced equipment to accurately measure the extent of the water damage and to thoroughly restore your property that has been affected by both visible and invisible water damage. We will keep you and your insurance provider updated on our progress throughout the entire process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Northwest Austin, TX

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Northwest Austin, TX Emergency Water Extraction

Qualified specialists will begin by removing all standing water from your premises. We strategically place commercial grade water removal equipment to remove the water as quickly as possible.

  • Our advanced pumping machines will be used to remove all standing water immediately upon arrival. Your affected property will be removed to be stored or discarded.
  • Once completed, our machines will be removed and the water will be discarded elsewhere by PuroClean’s professionals.

Drying & Dehumidification

Areas needing dried and dehumidified are marked, isolated and prepped to undergo this process.

  1. This procedure calls for all belongings to be removed to thoroughly complete the water removal.
  2. When ready, the PuroClean professional will place air moving machines around the affected premises. Remember that these machines are quite noisy. The air movers will be focusing on areas of the house or business that contain moisture to pull out any trapped water.
  3. During the dehumidification process, the water is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of all the excess water in a separate location.
  4. Once moisture levels return to normal, our technicians will bring back relocated property and items to their original location. The humidity levels are monitored closely by our technicians to ensure that things can get back to normal as quickly as possible.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Northwest Austin, TX

Repairing water damage in Northwest Austin, TX is very important, but the safety of everyone involved is our top priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaking AC, or roof.

What You Should Do:

  • Shut Off Your Water: Shut down your home’s water source and call a plumber for repairs.
  • Be very careful: Watch your step as flooring may be slippery and wet. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
  • Remove Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, turn on your A/C.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Eliminate obstacles – Remove rugs: Pick up wet rugs and remove any items that are sitting on the floor and/or in the main walkway area.
  • Dry Storage Containers: Open wet suitcases or storage bins; and, if at all possible, dry them in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any wet clothes. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put aluminum foil or some sort of plastic under all furniture legs that are touching wet carpets. Open cabinet doors and drawers to dry out interiors (but don’t force them open).
  • Contact PuroClean ASAP: Call PuroClean of Northwest Austin, TX. Trained technicians highly trained in Northwest Austin, TX water damage are ready and waiting to come to you.

What Not To Do:

  • Don’t Use a Vacuum Cleaner: Only use a wet vac, which is produced to deal with water. DON’T USE your normal everyday vacuum.
  • Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if it is not plugged in, leave it alone. Do not touch electrical cords at all.
  • Don’t use electrical devices or appliances: DON’T touch or run any electrical appliances, such as TVs, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Do not turn on your heat: The cooler you keep your affected area, the better. Hotter temperatures promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Northwest Austin, TX are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (512) 337-9544.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (512) 337-9544 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%

on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

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Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]

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Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

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Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

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Can you salvage a flooded house?

There are many variables that determine whether a flooded home can be saved: the amount of water is one, even more important is the amount of time the water was [...]

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24/7 Emergency Response (512) 337-9544