We understand when a potential customer calls us with a property damage issue, they may be going through a very stressful situation. It is our job to listen to them with compassion and understanding to find out what happened and what is important to them. When we arrive on site, we do a walk through with the customer to determine the extent of the damage and put together a plan to get them on the road to recovery. It is then our job to not only perform the restoration services, but to communicate with the property owner, and, if necessary, the insurance company to keep everyone informed so the process moves forward and the property is back to normal as quickly as possible.
You should get a professional home inspector to determine if there is water damage and the extent of the damage.
It’s impossible to make your home flood proof, but you can take several measures to prevent flood damage.
Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet.
Your insurance may cover leaks in your roof and the resulting damage depending on the cause of the leak. The
If the damage is more than half the market value of the house, you may not be able to salvage