PuroClean Water, Fire, and Mold Experts24/7 Emergency Response (614) 309-5739
We strive for great customer service. We try to develop a personal relationship from the initial call, through the visits of the technicians. This care is why we have great reviews, customer referrals, and repeat customers. PuroClean Water, Fire, and Mold experts provide 24-hour emergency restoration services to Columbus, Upper Arlington, Grandview, Clintonville, Hilliard, New Albany, Gahanna, Reynoldsburg, Pataskala, Pickerington, Canal Winchester, Groveport, Grove City, Galloway, Hilliard, Dublin, Westerville, Worthington, London, Circleville, Chillicothe and the surrounding communities.
When we first get a call, we enter the caller’s information into our PuroMetrix system. There, we can log pictures, moisture readings, customer notes, and other necessary information. After the initial call, we assign a technician to arrive within 1-2 hours. When the technician arrives, he walks through the job with the customer, discusses the plan, explains what we will do, estimates the duration of the job, and plans next visits. On the last day of the job, we ask the client for their feedback and approval of the work we performed. After that visit, our estimates will be validated by insurance adjusters, if it is a claim, before the final invoice is sent to the client.
The whole Ohio-based PuroClean team understands that water, fire, mold and property damage presents an unexpected and stressful disruption to our daily lives.
Columbus customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (614) 309-5739 or email us at email@example.com and we usually respond within an hour or two.
Our excellent experience with PuroClean Water, Fire, and Mold Experts wasn’t just limited to the job they did in our home but included the incredible customer service with each and every contact [...]
Had PuroClean in my home to mitigate after my water heater burst and filled my finished basement with 3” of water. They did a great job. They were very professional, were a pleasure to work with [...]
The PuroClean team has been out twice to help me clean up water in my basement and bathroom. The team was on time, courteous, and really focused on making sure my home was dry and mold-free. PuroClean [...]
LIZ & CHRISTOPHER G.
Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors.
There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned
Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However,
Excess water can create a variety of effects. Personal property can be damaged and the structure of you home can
In some cases, possibly but we do not recommend it. PuroClean Water, Fire, and Mold Experts has the equipment, tools,