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Water damage FAQs

Frequently Asked Questions

Sudden broken pipe, appliance malfunction (dishwasher, water, heaters, washing machines, etc.). Depending on your policy, the coverage may include structure only with a separate limit for contents; structure and contents up to policy limit; and structure only, no coverage for contents.
[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should call in a water mitigation company, such as PuroClean, to take care of the damage.   https://youtu.be/0vLkkQNBUkA  
[VIDEO] Yes. Water can cause swelling, warping, delamination, and joint line separation, but it is best to contact an emergency restoration specialist to make the final determination before assuming that the laminate is damaged.  
Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it's soft and spongy, that's an indication of moisture damage. Then, take the smell test. If the wall smells musty, like rotted leaves, it is a telltale sign of water damage.
Contact your insurance agent and/or adjuster and they will tell you everything you need to have ready to ensure the claims process is smooth.
The bathroom is a prime area for water damage, since almost everything you do in there involve water use. To prevent water damage, you can replace torn shower curtains, dry the floor and drain water from the tub after use, check for leaking pipes, and ensure that the grout and caulking are in good condition.
Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow.
Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry the floors completely.
It's impossible to make your home flood proof, but you can take several measures to prevent flood damage.
If the damage is more than half the market value of the house, you may not be able to salvage it. Your insurance company will decide how to proceed, depending on the extent of the damage.
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