Water Damage Restoration in Queens, NY

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Your local PuroClean in Queens, NY is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Our trained technicians will take care of your home or business. It’s important to avoid the risk of mold damage. Our goal is to avoid additional damage. Call us anytime at (718) 360-5741 – Don’t wait!

Trust PuroClean in Queens, NY for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The PuroClean in Queens, NY certified water damage professionals are there to ensure that the obvious and hidden water damaged areas of your home and property are restored – they do this while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to practice transparency so that all parties impacted are fully informed and able to make important decisions. Throughout your water damage in Queens, NY repair experience, we ensure that you and your insurance provider are fully informed on all areas of our work. We let you know what to expect and what you can and can’t do as we go along.

Here at PuroClean in Queens, NY, you can count on us to respond to Queens, NY water damage emergencies with urgency and sensitivity 24 hours a day, 7 days a week. We always perform our work professionally and carefully when salvaging your property. We always strive to serve you with as much compassion and as little disruption to your daily life. We respect and understand that this is a difficult situation to be in.

Our IICRC certified technicians accurately determine the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Every step of the way we will keep you and your insurance provider in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Queens, NY

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Queens, NY

We begin by extracting any standing water present on your premises using specially designed equipment strategically placed to extract all water from the premises.

• When the water has been removed, any affected structures and property are relocated to be stored or discarded. This first step takes place immediately and is performed using our commercial pumps. PuroClean will begin water removal immediately using our high tech commercial water pumping equipment. Upon the finishing of the water removal process, PuroClean will remove all affected structures and/or belongings whether they are to be stored or discarded.
• Upon completion, the equipment will be removed and the water is discarded elsewhere by PuroClean’s technicians.

Dehumidification and Drying

Once all areas requiring this process have been identified, the areas are marked off and prepped for drying and dehumidification.

1. Your belongings and upholstery need to be moved to ensure the process can be completely executed.
2. Our professionals will place powerful air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These machines are very loud.
3. During this dehumidification process, the moisture is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water that was removed in a separate location.
4. Only after monitoring humidity levels and confirming the levels have returned to normal, your property will be returned to the original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Queens, NY

Although the repair of water damage in Queens, NY is a high priority, the safety of our customers and technicians is our most important goal. The following tips will help lower risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

To Do:

• Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
• Be extra careful: Watch where you step as floors may be slippery and wet. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
• Water removal: Mop as much water as possible. In cool weather, open windows to help speed up drying and in hot weather, only if it’s safe to do so, switch on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Remove obstacles – Remove all rugs: Pick up any wet rugs and remove all items that are sitting on the floor and could pose a treat when walking.
• Dry Storage Containers: Open any wet suitcases or storage bins; and, if possible, have them dry in the sunlight.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
• Dry Wet Clothing: Quickly dry all damp clothes. Hang leather goods and furs to dry at room temperature.
• Protect Your Furniture: Put tinfoil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out interiors.
• Contact PuroClean ASAP: Call PuroClean in Queens, NY. Experienced technicians highly trained in Queens, NY water damage are ready and waiting to come to you.

What You Should Not Do:

• DON’T VACUUM: You shouldn’t use a traditional household vacuum cleaner. Only use a wet vac, the type that is specifically designed to deal with water.
• Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it alone. Do not touch electrical cords at all.
• Don’t Operate Any Electrical Appliances: DON’T USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on damp carpets or floors, particularly concrete or tile floors.
• Don’t let it get too hot: Try to keep wet areas as cool as possible because hot, moist areas promote mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean in Queens, NY are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (718) 360-5741.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (718) 360-5741 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.