24/7 Emergency Response (718)360-5741

Our New York-based Team:

Our office services all of New York City’s five boroughs, along with Long Island. Our average “on-site” time is 60 minutes, and we work directly with your local insurance provider. Call now at (718)360-5741 to schedule a visit.

We provides state-of-the art services locally, responding rapidly to your call for water, fire and mold related crisis. Our goal is to contain the damage to the “wounded” property and facilitate the healing process with less stress, disruption and financial hardship.

We are proudly licensed Mold Remediation contractors by NYSDOH, an EPA LEAD-Safe Certified Firm, and certified by the IICRC in WRT, FRST, ASD, AMRT, and OCT.    

Our office knows that caring and sympathizing is probably the most needed virtue in this industry, because it translates into excellent customer service. Communication is extremely important, as property damage disrupts your life. We make sure customers understand the process to recovery, and we make ourselves very available to any questions and concerns 24/7. We like to take our time to calm a potential customer by briefly explaining the recovery process and ensuring them that they have found the right team that cares and will bring them to pre-loss conditions.

Prior to becoming independent restoration specialists, Alexandra worked for another restoration franchise, where she was involved in estimating using Xactimate and office operations. David worked briefly at this restoration franchise as well, where he was involved in field operations during water or fire damage emergencies.

New York City’s large demographics offer a chance to work in lots of different multi-cultured environments, as well as a chance to learn from these cultures, which enriches our lives and helps to develop our personal growth. New York City’s melting pot brings the best in people coming from all over the World. Being part of a minority group, Alexandra and David are very happy to be able to be entrepreneurs in the World’s greatest and, for a lot of people, “dream” city. We are proud members of the BNI Dream Team chapter in Queens, New York.

Our Team

Alexandra Fajardo & David Acosta -

Owner & Operations Manager

We are a business that has been in New York City for over eight years. Our Owner, Alexandra Fajardo and Operations Manager David Acosta, have become an excellent team. Both originally from Colombia, they came to the United States seeking the American Dream. Alexandra and David are very eager to serve home and business owners who face difficult times during property damage.

Achievements

We have been honored to receive the following awards and certifications...

IICRC Certified

EPA Lead Safe Certified

May 10th

Electrical Generator Safety Rules

May 3rd

How to Prepare for Hurricane Season