24/7 Emergency Response (718)360-5741

Why Choose PuroClean Restoration Services

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Call the experts at PuroClean of Queens, NY if your home floods or experiences other water damage. We are available 24/7. Floods will often result in water damage to properties, which may appear on the surface as a minor loss, but can quickly escalate into needless, extensive damage to both health and property. Timing is critical to reducing additional damage. PuroClean’s licensed and trained techs work compassionately, professionally and quickly to contain the water first. Call us today at (718)360-5741!

Trust PuroClean of Queens, NY for your Water Damage Remediation

In order to restore as much of your water damaged property as possible, we use our PuroClean QuickDry System™ – which is an applied psychrometric science. This proven process that properly manages dehumidification and temperature to effectively facilitate the drying process.

The Water Removal Process: The PuroClean of Queens, NY has technicians that are IICRC certified that will ensure the water damage that is both visible and invisible is restored, while making sure to care for your property and belongings.

Mold & Odor Removal: Mold damage is an issue that bleach cannot fix. Our certified water and mold technicians will disinfect the mold-infected structure, and through the use of our HEPA Air Filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.

The odors caused by mold damage in Queens, NY can stay in an area and be challenging to remove. Thanks to our state-of-the-science equipment, we can return your home or business to a pre-loss state.

Ongoing Communication: PuroClean will work with you and your insurance provider throughout the Queens, NY water damage repair process, to ensure you both know what is transpiring, what you can expect and what you can do. At PuroClean of Queens, NY, we are always transparent to ensure that all parties know what’s happening and can make confident decisions.

Here at PuroClean of Queens, NY, you can trust us to respond to Queens, NY water damage emergencies with urgency and sensitivity 24/7. We always conduct ourselves professionally and thoughtfully when salvaging your property. We always strive to be here for you with as much compassion and as little disruption to your daily life. We understand this is a traumatic experience.

Our IICRC certified technicians accurately measure the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Every step of the way we will keep both you and your insurance broker appraised on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Queens, NY

Our Water Removal Process:

  • The initial thing our techs will do is remove the damaged materials that will either be restored or thrown out. These materials may include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more.
  • Next, specialized tools like dehumidifiers and air movers are typically used during the drying process. When the damaged belongings and structure are removed, we start drying and sanitizing the water affected property.
  • The areas with mold damage are addressed next and are disinfected and restored in a timely manner to stop the mold from spreading.

Emergency Extraction of Water in Queens, NY

Our technicians will commence by removing all standing water from your property. We strategically locate commercial grade water removal equipment to remove the water as quickly as possible.

  • Once the water has been removed, any affected areas and belongings are relocated to be stored or thrown away. This first step takes place immediately and is carried out using our commercial pumps. Puroclean will begin water removal immediately using our high tech commercial water pumping equipment. Upon the finishing of the water removal procedure, PuroClean will remove all affected structures and/or belongings whether they are to be stored or discarded.
  • Upon completion, the equipment will be removed and the water is discarded elsewhere by PuroClean’s employees.

Dehumidification & Drying

Once all areas requiring this process have been identified, the areas are marked off and prepped for drying and dehumidification.

  1. This procedure calls for all belongings to be relocated to thoroughly complete the water removal.
  2. When ready, the PuroClean professional will place air moving machines around the isolated area. Keep in mind that these machines are loud. The fans will be focusing on areas of the house or business that contain moisture to pull out any trapped water.
  3. These powerful fans pull the water into the air and out of your property. The water removed is disposed of by our technicians at a different location.
  4. To ensure that everything is drying, a PuroClean technician will closely monitor moisture levels. Once moisture levels are normal, all removed property will be placed back to their original locations.

Carpet Restoration

Water damaged carpet is treated by Puroclean and returned to the original state during our carpet restoration process.

  1. Our first step is to find the source of the water damage as this will help determine whether or not your carpet is salvageable.
  2. Any remaining water is removed from the carpet through water extraction. This will occur if we feel the carpet is salvageable.
  3. Commercial grade air movers (fans) will then be used to remove the leftover moisture and prevent mold from growing.
  4. During this drying process, PuroClean of Queens, NY’s technicians will keep all parties updated on the progress.
  5. As soon as the carpet is fully dry, furniture and belongings are placed back to their previous location. All equipment will be removed by PuroClean technicians.

Carpet Cleaning, Deodorization & Spot Removal

Any carpet that has been affected by water damage is subject to mildew being formed, and this can cause a bad odor to spread to all areas of your home. These odors can be eliminated from your carpet with our proper cleaning, deodorizing, and spot removal.

  • Our technicians will begin with a complete inspection and vacuuming of your carpet.
  • To restore the damaged carpet, where needed, your furniture will be removed.
  • If necessary, a pet odor and spot removal will be performed at this time.
  • Additionally, a fiber or textile protectant is available that will protect your carpet and prolong its value.

Mold Removal

Contacting Puroclean and having a professional assess your water affected areas as quickly as possible can help us understand the damage and get ahead on mold removal. The full restoration of your property and full removal of mold is our main focus. Following is a summary of the strict process we follow.

  • We start by carefully inspecting the whole water damaged area for all signs of mold. Your property will then undergo a full sitewide mold removal in the affected areas.
  • Deodorizing is the next step of our process. After all mold is cleared out, all structures, fixtures and content are cleaned, sanitized and deodorized.
  • We then use HEPA air filtration and vacuuming equipment to evaporate water and eliminate moisture.

Queens, NY Water Damage Do’s and Don’ts

Mitigating or restoring water damage in Queens, NY is one of our primary goals. However, our top priority is the safety of all individuals involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

To Do:

  • Shut Off Water: Shut off the home’s water source and call a plumber for repairs.
  • Use Caution: Due to wet floors, make sure to watch your step. Also, watch for trip and fall hazards and for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your A/C.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Deal with Area Rugs and Obstacles: Remove any area rugs and pick up all items that may be sitting on the floor.
  • Dry Storage Containers: Open wet suitcases and storage boxes; and, if possible, dry them in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any damp garments. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs touching wet carpets. Open cabinet doors and drawers to dry out interiors (but do not force them open).
  • Contact PuroClean ASAP: Call PuroClean of Queens, NY. Experienced technicians highly trained in Queens, NY water damage are ready and waiting to come to you.

What You Should Not Do:

  • DO NOT VACUUM: You shouldn’t use a regular everyday vacuum cleaner. Only use a wet vac, the type specifically made to deal with water.
  • Don’t Touch Outlets or Plugs: DON’T PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • Don’t use any devices or appliances: DO NOT touch or operate any electrical appliances, such as: TVs, computers, radios, fans, or anything that is or may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Do not turn on your heat: The cooler you can keep your affected area, the better. Warmer areas encourage mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Queens, NY are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (718)360-5741.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (718)360-5741 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty. [...]

Read more

Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

Read more

Does homeowner’s insurance cover water damage?

Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

Read more

¿Cómo puedo identificar danos por agua en los pisos de azulejo?

La manera más fácil de determinar danos en sus pisos de azulejos es revisando si algún azulejo está más oscuro que los demás. [...]

Read more

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

Read more