Trusted Property Restoration Partner for Insurance Agents in DFW

PuroClean is the property emergency company of choice for insurance professionals, claims adjusters, and insurance agents who need a reliable 24/7 partner for full-service property insurance restoration. Backed by a North American network of over 260 offices, we offer national reach with local DFW technicians trained to IICRC standards.

We’re proud to be the longest-standing PuroClean franchise owner in North Texas, trusted by claims teams who need fast response, consistent communication, and clean, accurate documentation. We take a personalized approach to every loss—saving you time, reducing claim costs, and helping you take better care of your customers every single day.

Through our Certified Priority Response® (CPR) program, insurance agents and adjusters receive priority dispatch, detailed reporting, and consistent communication from day one. We also offer continuing education for insurance agents to keep your team informed on the latest in property restoration, claims coordination, and risk management. With PuroClean’s Paramedics of Property Damage™ on your side, you can count on fast, expert service that supports your policyholders and strengthens your reputation

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Why DFW Insurance Agents Trust PuroClean for Property Damage Restoration

Partnering with PuroClean helps your claims department lower loss costs and keep policyholders satisfied. Our local DFW technicians are IICRC-certified and deliver fast, high-quality property restoration that saves time and money.

We’re the longest-standing PuroClean franchise owner in North Texas—with a track record you can trust.

Call our Business Development team today to set up your national account and get the support you need.

 

Call: (469) 656-7000 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

We Have Trained Over 20k Experts

THROUGH THE PUROCLEAN FRANCHISE NETWORK

Did you know that at PuroClean we love to help insurance agents stay current with their certifications? That’s one of the many benefits you’ll find while working with PuroClean. We are experts in restoration and offer continuing education courses for insurance agent so you can stay current. Over the years, we have trained thousands of agents like you, and now more PuroClean locations than ever are offering CEs.

Learn more about CE courses available in Frisco and the surrounding DFW area

Get the Inside Scoop

Sign up to be notified of new CEs, industry events and more

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (469) 656-7000 to speak to a business development specialist or email us at [email protected]

FAQ

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood, or other catastrophic events. [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]