PuroClean of Jacksonville Southbank mitigates and restores properties in Northeast Florida.

Owner Russell Benes opened his first PuroClean office in 2014. Since late 2019, he’s been providing 24-hour restoration services in all of Jacksonville with his new office, PuroClean of Jacksonville Southbank.

Russell prides himself on operating his two franchisees with the help of a highly competent, well trained, and professional team behind him. Most importantly, because of his background as an emergency first responder, Russell has a deep understanding and compassion for those whose homes have been damaged or even destroyed. Also, he is always patient when helping them through the process of rebuilding their lives.

Russell’s work ethic and drive have contributed greatly to his professional and financial success. Yet, he never loses sight of what matters most – helping others. This is why PuroClean of Jacksonville Southbank provides daily 24-hour and restoration services for water, smoke, fire, mold and biohazard emergencies. With an on-site average of 60 minutes, our office will work directly with your local insurance provider.

Give us a call at (904) 428-0002 to schedule a visit.

Our Team

Russell Benes

Owner

Russell Benes has spent his entire career helping others who have been impacted by crisis, tragedy, and disaster, so it is no surprise that his most recent endeavor is owning a Puroclean franchise.  Russell’s service to others began when he enlisted in the United States Navy many years ago. Following eight years in the military, Russell became an emergency first responder, Firefighter/ Paramedic, and served his community for more than 20 years.

Melissa Rowe

Community Relations and Business Development

Joined PuroClean in 2017

Melissa Rowe is the Business Development & Community Relations Director for PuroClean of Jacksonville Southbank. She serves as a client advocate to ensure that all departments understand the client's needs and respond with the right quality of service.

Jared

Operations Manager

Joined PuroClean in 2015

Jared was the first full-time employee hired by Russell Benes in 2015, and now serves as the Operations Manager. He studied before moving to Jacksonville. Jared is responsible for overseeing emergency water and fire jobs, estimates, mold remediation, rebuilds, and biohazard jobs. Jared has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Jamie

Office Manager

Joined PuroClean in 2018

Jamie is the Office Manager with PuroClean of Jacksonville Southbank. She has over seven years in the customer service industry so customer concerns are her top priority. She's ready to take your call at 904-482-0002 and answer any questions or concerns you have.

Tim

Crew Chief

Joined PuroClean in 2017

Tim is a Crew Chief and Certified IICRC Technician. He oversees water, fire, mold, and biohazard jobs of all sizes and complexity. Tim has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Wayne

Restoration Technician

Joined PuroClean in 2018

Wayne is a Crew Chief and Certified IICRC Technician. He oversees water, fire, mold, and biohazard jobs of all sizes and complexity. Wayne has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Nate

Restoration Technician

Joined PuroClean in 2018

Nate is a Certified IICRC Technician for water, fire, mold, and biohazard jobs. As with all Puroclean Jacksonville Southbank employees, he continues growing professionally by attending in-house training and continues his personal and professional development by attending continuing education classes on a regular basis. 

Ian

Restoration Technician

Joined PuroClean in 2019

Ian is a Technician for water, fire, mold, and biohazard jobs of all sizes. As with all Puroclean Jacksonville Southbank employees, he continues growing professionally by attending in-house training and will be taking the IICRC certification in the near future. 

Andy

Crew Chief

Joined PuroClean in 2016

Andy is the Crew Chief and is a Certified IICRC Technician. He oversees water, fire, mold, and biohazard jobs of all sizes and complexity. Andy has numerous IICRC Certifications and continues his personal and professional development by attending continuing education classes on a regular basis. 

Achievements

We are proud to share certifications, awards, and recognition we have received.

IICRC Certification

IICRC Certification

EPA Lead-Safe Certified

EPA Lead-Safe Certified

I cannot say enough about this company. it is devastating to wake up to a flooded house because of a pipe breaking. I am a nurse and I am used to being calm cool and collected in emergency situations. [...]

KATHY K.
Jacksonville, FL

Leave a Review

Had a great experience with PuroClean. The secretary was very nice and informative. They were able to get two technicians out within an hour of the call. The technicians were very professional, [...]

LIZ R.
Jacksonville, FL

Company is very professional, clean and knowledgeable. I would highly recommend them as the first call if you are needing any water repairs.

LANCE R.
Jacksonville, FL

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