Hoarding usually starts off more or less harmless. We have all kept things for a rainy day, that one shirt our mom gave us, or that participation ribbon from sixth grade. A few odds and ends here and there is not a huge problem to anyone, but once it becomes a few odds and ends everywhere, the story changes.
Hoarding cleanup is needed when a home has too much clutter, and “spring cleaning” never happens, or donation bags sit empty. For families and individuals dealing with hoarding situations, it can be detrimental to their health, safety, and well-being. The more these situations build, the harder they become to manage alone.
Regardless of if hoarding has resulted from emotional attachment, trauma, anxiety, or other mental health challenges, the handling of those situations usually require compassionate and professional care.
For our community in North Carolina, Puroclean Emergency Property Restoration provides the discreet, patient, and compassionate hoarding cleanup service that these situations need.

What is Hoarding?
A hoarding disorder, in short, is the immense difficulty or inability to part with any possessions. This could present as holding onto a piece of paper or an old shoe that’s too small.
There is no innate problem with keeping sentimental items, but when keeping items can become a problem when they interfere with:
- Movement in the home or property
- Health and Hygiene
- Social Relationships
- Plumbing and other home systems
Hoarding doesn’t discriminate, and is usually a problem that grows over time
The 5 Levels of Hoarding
While each situation is different, professionals have developed 5 levels of hoarding that situations usually fall into.
Level one: Minimal
At stage 1, clutter is present in a home or property, but is manageable. The house or property is still function with level 1.
This could inlcude:
- Small cluttered areas
- Minimal odors
- Some pet concerns, if any
Level 1 rarely requires professional assistance. However, addressing this clutter on your own at level 1 can halt a hoarding problem from progressing.
Level 2: Moderate
Clutter is more noticeable in a house or property, and a slight decrease in home functionality may be happening
This could include:
- Multiple drawers or cabinets having to be forced open
- Blocked hallways
- Reduced mobility or access to rooms
- Moderate to strong odors
At level 2, most cases are still manageable without professional help, but may become increasingly overwhelming to the individual or family members

Level 3: Significant
There is hardly an area in the home without clutter, and health and safety risks have multiplied
This coould include:
- Unsafe/unusable bathroom conditions
- Heavy clutter in hallways
- Uncontrolled mold growth
- Pest infestations
Level 3 is often when a hoarding situation requires professional intervention. At Puroclean, we understand how overwhelming situations like these can be, and we are committed to helping. We can safely dispose of items, offer mold remediation services, and address all property concerns with you.
Level 4: Severe
At level 4, homes may become unfit to house individuals.
This could include
- Severe pest infestations
- Human or animal waste buildup
- Strong odors
- Structural damages
- Limited or no access to exits
Once a situation progresses to level 4, remediation teams will require proper personal protective equipment and biohazard remediation tools to safely restore an area.
Level 5: Extreme
A level 5 situation poses significant risks to occupants, fire responders, and anyone who may be involved with the building.
This could include:
- Major structural damage
- Severe biohazard concerns
- No fire escape access
- Unsafe air quality
- Loss of usable living conditions
In the most severe of cases, hoarding cleanup should not be attempted alone. If you or a loved one is experiencing level 5 hoarding, you need to call Puroclean today. Our technicians will provide you discreet remediation, giving you the patience and the safety you need.

Hoarding situations can be embarrassing, harmful, and overwhelming. Our IICRC certified technicians are here for you and your family, to solve this problem alongside you. Regardless of if you need decluttering support or biohazard and hoarding cleanup services, we are here to help our North Carolina community.