Water Damage Restoration in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC

Call the experts at PuroClean in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC if your home floods or experiences other water damage. We’re available 24/7. Floods often result in water damage to homes, which may appear on the surface as a minor problem, but can quickly turn into needless, extensive damage to both property and health. Timing is critical to reducing additional damage. PuroClean’s licensed and trained techs work compassionately, professionally and as quickly as possible to contain the water first. Call us today at (336) 776-3630!

Trust PuroClean in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC water damage restoration technicians ensure that the water damage to your property – both visible and invisible is restored, all while caring for your property and belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We will work closely with you and your insurance company throughout the Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC water damage repair process, to ensure you both know what is transpiring, what you can expect and what you can do. At PuroClean in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC, we are always transparent to ensure that all parties know what’s happening and can make confident decisions.

You can trust PuroClean in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC to respond to your Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC water damage report with urgency and sensitivity, 24 hours a day, 7 days a week, and to professionally restore your home or property. We respect the trauma you and your family are going through, and we will assist you with compassion, and minimal disruption to your daily life.

Our IICRC certified technicians accurately measure the extent of the water damage using the best and latest equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Every step of the way we will keep you and your insurance broker in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC Emergency Water Extraction

Qualified specialists will start by removing all unwanted water from your premises. We strategically place commercial grade water removal equipment to remove unwanted water as quickly as possible.

• The first step consists of immediate water removal using our advanced pumping machines. Once the water is removed, all affected belongings and structures will be removed and stored or discarded.
• Once completed, the equipment will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Dehumidification & Drying

Once all areas requiring this process have been identified, the areas are marked off and prepped for drying and dehumidification.

1. This procedure calls for all belongings to be removed to thoroughly complete the water removal.
2. A PuroClean technician will assess the marked off premises and choose locations for air moving machines. Areas of the home or business that have the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these air movers are quite loud.
3. These air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water removed is disposed of by technicians at a separate location.
4. Once moisture levels return to normal, your PuroClean technicians will bring back moved items and property to their original location. The humidity levels are monitored closely by PuroClean technicians to make sure that things can get back to normal as soon as possible.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC

Repairing water damage in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC is very important, but the safety of everyone involved is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaky AC, or roof.

To Do:

• Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
• Be very careful: Watch your step as flooring may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
• Remove Water: Mop up as much water as possible. In colder weather, open windows to speed drying; in hot weather, if safe, turn on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Deal with Area Rugs and Obstacles: Remove any area rugs and pick up all items that may be sitting on the floor.
• Dry Storage Containers: Open wet suitcases or storage boxes; and, if at all possible, have them dry in the sun.
• Protect Valuables: Move any paintings and other art to a safe, dry place.
• Dry Wet Clothing: Quickly dry all wet clothes. Hang leather goods and furs to dry at room temperature.
• Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs that are touching wet carpets. Open drawers and cabinet doors to dry out interiors (but do not force them open).
• Contact PuroClean ASAP: Call PuroClean in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC. Experienced technicians highly trained in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC water damage are ready to come to you.

Do Not Do:

• Don’t operate a vacuum cleaner: DON’T USE your ordinary household vacuum cleaner. You can use a wet vac or wet/dry vac that is created to handle water cleanup.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is plugged in.
• Don’t use any appliances: DO NOT touch or operate any electrical appliances, such as televisions, computers, radios, fans, or anything that is or may be plugged into electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
• Don’t let it get too warm: Try to keep wet areas as cool as possible because hot, moist areas promote mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (336) 776-3630.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (336) 776-3630 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.