Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at (336)776-3630 or email [email protected]

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Chris and his team did an incredible job on our home. We bought an older home with a basement and Chris came right over after the close. He gave my wife and I an in depth easy to understand analysis on what molds we had to worry about and the potential harm. He told us what not to worry about as well. His team showed up right away and took care of everything. They were like Christmas elves. One day we had mold issues and damage and the next nothing. They were so professional and mindful of being in the house. They went above and beyond to make sure not to track any spores into house while cleaning. While I wish we hadn’t had any issues the experience we had with Chris and his team was incredible. They did an amazing job and made my wife feel so much at ease that it was taken care of. Thank you so much.
Ryan Harman
June 25, 2025
Dear Cleaning Crew, I hope this message finds you all well. I wanted to take a moment to personally express my deepest gratitude for the outstanding job your team did in cleaning my home. From the moment I walked in after your visit, I was absolutely blown away by the level of care, attention to detail, and professionalism that was evident throughout every corner of my house. It is clear that your team takes immense pride in their work, and that dedication truly shines through in the results. Every surface was spotless, every room felt refreshed, and the entire space seemed to come alive again. The time and effort you put into making sure everything was perfect did not go unnoticed, and it’s something I truly appreciate. What really stood out to me was how thorough the cleaning was. You didn’t just focus on the obvious areas but went above and beyond, addressing even the smallest details that others might overlook. The difference you’ve made in my home is remarkable, and I can’t thank you enough for the care and commitment you showed throughout the process. Beyond the incredible results, I also want to commend the professionalism and positive attitude of your team. Everyone was so polite, respectful, and efficient, making the entire experience seamless and stress-free. It’s rare to find a group of people who work so well together, and it was a pleasure to interact with such a dedicated team. Please know that your hard work has truly made a difference, and I am deeply grateful for the effort you all put into ensuring my home was cleaned to perfection. I’ll certainly be recommending your services to friends and family, and I look forward to working with your team again in the future. Once again, thank you for the incredible job you’ve done. You’ve certainly exceeded my expectations, and I couldn’t be happier with the results. Please extend my thanks to everyone involved, as each of you played an important role in making this happen. Wishing you all continued success and looking forward to staying in touch. Warm regards, Thomas Household
Alexis Thomas
May 29, 2025
Chris and his team did an incredible job on our home. We bought an older home with a basement and Chris came right over after the close. He gave my wife and I an in depth easy to understand analysis on what molds we had to worry about and the potential harm. He told us what not to worry about as well. His team showed up right away and took care of everything. They were like Christmas elves. One day we had mold issues and damage and the next nothing. They were so professional and mindful of being in the house. They went above and beyond to make sure not to track any spores into house while cleaning. While I wish we hadn’t had any issues the experience we had with Chris and his team was incredible. They did an amazing job and made my wife feel so much at ease that it was taken care of. Thank you so much.
Ryan Harman
June 25, 2025

FAQ

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

How can you determine water damage in a house?

You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may [...]

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]