Sewage Cleanup & Sanitization in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC

24/7 Emergency Services in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC

When a sewer line is obstructed, the sewage that is thick and dark is dangerous to your health. This sewer waste is extremely unsanitary, containing contaminants like bacteria, viruses and pathogens. All of these contaminants can pose a serious health risk and lead to many illnesses if humans or animals are exposed. If it happens that you suffer a sewage backup on the property of your home or business, or a toilet backup in either location, repairing either one is of the highest priority. Having this filthy sewer waste in your home is not safe and should be removed immediately. Furthermore, to know what is causing the sewer obstruction may aid in stopping this potentially hazardous situation. To help you in managing sewage backups in your home or business, following is a list of things that can help:

Why Sewage Backup Occurs

  • Heavy Rainfall – Excess rains can overwhelm your town or city’s storm sewer system. If this happens, the waste can expand into the attached sewer lines putting your home or business in possible danger of water backflow. Rising rivers and streams, hurricanes and other similar events can cause flood and sewage waters to mix and present genuine health related dangers. You should be extremely cautious when walking in this sort of water, and even stay watchful after the water recedes and dries up. It’s possible for the organic matter to become aerosolized and able to be inhaled, meaning there’s a chance you could breathe it into your lungs. To protect from contact or risk of inhaling these contaminants, appropriate PPE should be worn at all times.
  • Roots from Trees – Trees can have strong roots that grow into water or sewer lines and crush or break them. Damage to pipes and a sewer backup can also be caused by tree roots that aren’t even on your land. Be acutely aware of any tree roots that can sprawl into your water and sewer lines that lead to the main sewer line or septic system.
  • Old/Aging Sewer Pipes – Older and aging sewage structures are susceptible to breaking down and cracking, causing sewer backups, sewer filled basements as well as entire home flooding. The older your area or home may raise the threat of this type of catastrophe occurring.
  • Clogged and Blocked Drain Pipes – If your home or business’s main sewer line or drain pipes become clogged, sewage may back up inside the dwelling. A good example is: if a single commode causes a sewage blockage, the lines connected to that toilet, or the main drain lines of more toilets, will also become backed up.
  • Old and/or Damaged Lines – Aging sewage systems have a propensity to suffer damage and crumble, leading to sewage backups and flooded homes or businesses full of sewage. If your home or area is older, the likelihood is greater that you’ll experience damaged sewer lines than newer ones.
  • Copious Rainfall – Heavy and sudden downpours can overwhelm your local storm sewer lines rapidly. If these public sewer mains can’t deal with excess rainfall, water can backup and flow into connected sewer lines. This can put your home or business at risk of backflow difficulties. Area flood waters from events like surging rivers and creeks, hurricanes, or any rainy weather events can cause clean water to blend with sewage water and other chemicals and harmful toxins that cause serious health difficulties. Use extreme caution when wading in this type of waste, but also stay cautious once it dries. The dried organic matter can turn aerosolized and turn respirable. Proper PPE needs to be utilized at all times to prevent contact and risk inhaling contaminated air.
  • Blocked/Clogged Sewer Lines – A fouled pipe or sewer line can cause sewage to back up into your dwelling or business. If only one commode becomes backed up, the sewer water backup can spread down the sewer lines and disturb all linked toilets on that line.
  • Tree Roots – Tree roots can be harmful to water and sewer lines. The roots from huge trees can grow into and around the lines and damage them tremendously. If the roots on your property are not the cause, roots from closely located trees can cross property lines and harm your sewer line, causing a sewage issue. Be extra aware of all tree roots close to your mainline sewer pipes and/or pipes that run to your septic tank.

Our Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC sewage cleanup and sanitation process

Our cleaning and remediation procedures for Category 3 water (which describes sewer and contaminated water backup) according to the standards put in place by the IICRC industry are:

1. Ensure all workers and occupants stay safe by restricting access to the site to remediation employees only in order to prevent any health-related issues.

2. Assessment of the jobsite and Health and Safety surveys.

3. Ensure proper personal protection equipment (PPE) is being utilized by all restoration personnel. This may include but is not limited to:

  • Full face respirator
  • Nitrile and cut resistant gloves
  • Rubber boots with steel toes and shank
  • Full body suit protection

4. Create engineering controls, firm barriers if needed to prevent cross-contamination.

5. Eliminating any and all lingering safety risks if possible.

6. Clearing the work area of all bulk water, soil, and contaminates.

7. Eradication and disposal of all contaminated porous and semi-porous material that is not restorable – which can include but is not limited to:

  • Carpet, rugs, pad, or underlayment
  • Gypsum board (Drywall)
  • Hardwood flooring
  • Vinyl flooring and underlayment
  • Padded and upholstered items

8. Implement cleaning procedures and use of EPA certified biocides and antimicrobials

9. Actual cleaning of all remaining structures

10. A third-party Certified Industrial Hygienist (CIH) is recommended to perform clearance testing, to ensure the building is returned to a pre-loss condition for health and safety.

11. All materials affected by excess waters are to be dried and returned to pre-loss dry condition

12. Post restoration cleaning of all tools and machinery used

13. All materials from demolition process removed completely

Call PuroClean for your Professional Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC Sewage Cleanup Needs!

PuroClean technicians utilize state-of-the-art equipment and cleaning procedures to effectively restore and clean the unsound building materials and items from your home or business. If a sewage drain pipe backup from blockage is your problem, call our professionals for sewage removal and cleaning services.

The high measure of our sewage eradication and cleaning services along with the timeliness in which we complete the work, and the absolute care we demonstrate throughout the process make us your complete damage restoration and remediation company. PuroClean pledges to do whatever it takes to rescue, clean and restore all properties that lie within our service regions.

*Not all PuroClean offices provide sewage cleanup and sanitation cleaning services.

Testimonials

What Our Customers Say:

From the beginning, the team was incredibly knowledgeable, patient, and willing to explain the process in a way that felt thorough without being overwhelming. Mold remediation can feel stressful and confusing, and I appreciated how much time they took to answer questions and help us understand what was happening and why. What stood out most was the level of care and effort they put into the job. They were detail-oriented, professional, and clearly took pride in doing things correctly rather than rushing through the process. It was obvious they had experience and a strong understanding of best practices, which gave us peace of mind during a situation that can otherwise feel unsettling. Communication was excellent throughout, and the team was respectful, hardworking, and responsive. I’m grateful for the time, knowledge, and attention they brought to the project and would absolutely recommend them to anyone needing mold remediation.
Emily Can
May 29, 2026
Chris is very knowledgeable and professional. His personal oversight of the business is the key to their success. I will use Puroclean from now on. I live in and work Lexington and will recommend them to everyone.
james muscatello
May 13, 2026
From the beginning, the team was incredibly knowledgeable, patient, and willing to explain the process in a way that felt thorough without being overwhelming. Mold remediation can feel stressful and confusing, and I appreciated how much time they took to answer questions and help us understand what was happening and why. What stood out most was the level of care and effort they put into the job. They were detail-oriented, professional, and clearly took pride in doing things correctly rather than rushing through the process. It was obvious they had experience and a strong understanding of best practices, which gave us peace of mind during a situation that can otherwise feel unsettling. Communication was excellent throughout, and the team was respectful, hardworking, and responsive. I’m grateful for the time, knowledge, and attention they brought to the project and would absolutely recommend them to anyone needing mold remediation.
Emily Can
May 29, 2026

Frequently Asked Questions

Find answers to common questions about our services

PuroClean Emergency Property Restoration offers a full suite of commercial restoration services, including water, fire, mold, biohazard, and storm damage recovery. We also provide emergency board-up, structural drying, and reconstruction services.

Our teams are equipped to manage both local and large-loss commercial projects with consistent quality, safety, and communication.

The cost of commercial restoration depends on factors like the extent of damage, size, and complexity of the property, and whether reconstruction or contents cleaning is required. The category of water (clean vs. contaminated) and response time also impact cost.

PuroClean Emergency Property Restoration provides transparent estimates, detailed scopes, and proactive communication if additional work becomes necessary.

PuroClean Emergency Property Restoration regularly collaborates with insurance carriers, TPAs, and risk management teams to manage commercial property restoration claims. We provide detailed drying logs, scope documentation, and photo/video reporting for every project in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC.

Our Certified Priority Response (CPR) Program ensures fast contact, on-site inspection within hours, and rapid reporting, meeting the timelines insurers and clients expect for large-scale commercial losses.

PuroClean Emergency Property Restoration handles nearly every commercial loss scenario, including commercial water damage restoration, fire and smoke damage, mold remediation, sewage cleanup, chemical spills, and biohazard decontamination.

We can also manage full reconstruction when structural repair is needed. Our national network allows us to scale from localized events to large-loss recovery, maintaining consistent quality and communication across every project.

Yes. Our commercial restoration services can be scheduled to accommodate any occupancy or business operation needs. Our top priority is always safety and excellent customer service, so you can count on PuroClean Emergency Property Restoration to work with your business to restore it to pre-loss conditions and help reduce business downtime.

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Commercial and Residential Services We Provide

Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.

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Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.

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Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.

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Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.

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In some cases, property damage requires repairs beyond cleanup and mitigation. Reconstruction services help restore damaged areas of the home after water, fire, or other incidents, supporting a smoother transition from damage to recovery.

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PuroClean provides 24/7 commercial property damage restoration services for businesses and facilities across the United States.

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PuroClean Emergency Property Restoration
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PuroClean Emergency Property Restoration

(336) 776-3630

2240 Wilson Rd., PO BOX 1026, Linwood, NC 27299

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