Why Choose PuroClean Emergency Property Restoration

PuroClean answers your call and immediately moves into action 24/7. After a fire is extinguished timing is critical. Fire damage repairs must begin quickly to maximize effectiveness.

Quick and Responsive

After a fire is extinguished, damage continues for days; quick response can be the difference between recovery and permanent damage.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do to overcome the loss.

Fully Trained & Certified

As a leader in the restoration industry with over 20 years of disaster recovery experience, PuroClean is exceptionally qualified to remediate property damage.

State-of-the-art Equipment

Our state-of-the-art techniques and cleaning solutions can dramatically increase the likelihood of saving property without needing to replace it.

Trust PuroClean Emergency Property Restoration for your Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC Fire Damage Restoration needs

Damage from fire in your Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC home or business needs to be addressed right away. The full extent of your damage will be examined by PuroClean Emergency Property Restoration immediately upon mobilization. Following this, we will perform all fire damage restoration services required, such as board-ups and structural repairs and support. PuroClean Emergency Property Restoration will work fervently to clean and deodorize your premises. Our technicians are trained to pack your belongings with care and respect and to listen to your questions.

Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC Fire Damage Restoration

Our trained team will begin by assessing the damage, then we will remove items from the premises, selecting and cleaning those that are salvageable. We will remove soot and any pollutants from the air and all surfaces.

Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC Deodorization and Smoke Odor Removal

PuroClean will use special equipment and deodorizing products needed for smoke odor removal. Our objective is to improve indoor air quality; this is very important regarding smoke odor removal jobs. We use air filtration devices (AFD’s) with HEPA and charcoal filters to reduce airborne particles and odors from air to help improve the indoor air quality. The net effect is to produce the cleanest air possible. In addition, our trained technicians will ensure that no remaining odors are detected after the job is complete so that your property is left clean and fresh.

Temporary Protection

To protect your property from further damage by intruders or rain, we provide roof-tarping and board-ups.

Fast and Responsive

Once a fire is put out, damage continues for days; fast response can make the difference between restoration and permanent damage.

PuroClean Emergency Property Restoration can be trusted to react in a speedy manner to your fire damage restoration needs. We understand the devastation you’re experiencing caused by the damage to your business or home. Therefore we will be very careful while handling your personal belongings. PuroClean Emergency Property Restoration will then use their state-of-the-art technology to get rid of smoke odors from all areas.

PuroClean Emergency Property Restoration Fire Mitigation Services in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC Include:

  • Fire & Smoke Damage Restoration
  • Odor Removal and Professional Smoke Deodorization
  • Fire Restoration and Cleaning Services
  • Contents Cleaning & Pack-Outs
  • The packed-out items will be inventoried, cleaned, deodorized, repacked, stored, and delivered back to your home. In certain circumstances, PuroClean will pack out, restore and clean these items off-site depending on how much space is available at the job site.

    Temporary Protection/Board-Up*

    It’s not uncommon for a fire and smoke to damage your windows, doors, and roof. To protect your home from curious onlookers or vandals that may attempt to enter a damaged building, [business_name] will board up doors and windows. We will also tarp any affected roof that could have been damaged or destroyed in a fire, rain, or wind.

    *This service is not provided by all PuroClean franchises.

    Pad and Carpet Removal

    Carpet damaged in a fire or during the process of putting out a fire may be restored to its pre-loss condition. The PuroClean cleaning procedures are designed to return your carpet’s appearance to its pre-loss condition (if possible) without damaging the fibers. If this is not possible, the certified technicians will remove the carpet and padding and dispose of it properly.

    Puffback Cleanup

    A puff back occurs when your oil burner backfires and shoots smoke and soot into your home or business. However, puff backs can occur in oil or gas furnaces, boilers, or water heaters, sometimes causing soot and debris to accumulate in vents and on ceilings, baseboards, or carpets. PuroClean technicians will scope the job and get you to pre-loss condition as fast as possible.

    Fire and Smoke Damage Restoration Reconstruction

    Fire and smoke remediation often result in structural damage that needs to be addressed by a construction team. PuroClean’s construction staff will provide the required repairs and rebuilds, making sure the project runs smoothly.

    What to do and not to do after a fire

    Do:

    Get in touch with PuroClean Emergency Property Restoration right away!

    Don’t:

    • Try to wipe or clean the residue by yourself
    • Turn on any electrical appliances such as the TV until the risk has been examined
    • Use carpet or furniture affected by the fire
    • Eat food that may have been exposed to the heat, soot, or smoke. This includes non-perishables!

    Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC Fire Damage Restoration Frequently Asked Questions

    Below are the questions typically asked by our PuroClean customers:

    What do I do if I have a fire late at night and need help?

    PuroClean Emergency Property Restoration is open 24 hours a day, seven days a week, and will respond to your call for fire damage restoration any day at any time. We always have your best interests at heart, and helping to restore your property correctly, the first time, is our top priority. Call us now at (336) 776-3630!

    Can I get a free estimate or how much does it cost?

    Call us now at (336) 776-3630 for a free estimate of our fire damage restoration services in Salisbury, Winston Salem, Lexington, Mocksville, & Asheboro, NC.

    Is a home fire covered by my insurance?

    It depends on your policy. If it is covered, the insurance company will cover all invoices up to the limit on your policy, and you’re responsible for the deductible. Contact your agent to find out if this loss is covered.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

PuroClean provides Fire & Smoke Clean Up

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Chris and his team did an incredible job on our home. We bought an older home with a basement and Chris came right over after the close. He gave my wife and I an in depth easy to understand analysis on what molds we had to worry about and the potential harm. He told us what not to worry about as well. His team showed up right away and took care of everything. They were like Christmas elves. One day we had mold issues and damage and the next nothing. They were so professional and mindful of being in the house. They went above and beyond to make sure not to track any spores into house while cleaning. While I wish we hadn’t had any issues the experience we had with Chris and his team was incredible. They did an amazing job and made my wife feel so much at ease that it was taken care of. Thank you so much.
Ryan Harman
June 25, 2025
Dear Cleaning Crew, I hope this message finds you all well. I wanted to take a moment to personally express my deepest gratitude for the outstanding job your team did in cleaning my home. From the moment I walked in after your visit, I was absolutely blown away by the level of care, attention to detail, and professionalism that was evident throughout every corner of my house. It is clear that your team takes immense pride in their work, and that dedication truly shines through in the results. Every surface was spotless, every room felt refreshed, and the entire space seemed to come alive again. The time and effort you put into making sure everything was perfect did not go unnoticed, and it’s something I truly appreciate. What really stood out to me was how thorough the cleaning was. You didn’t just focus on the obvious areas but went above and beyond, addressing even the smallest details that others might overlook. The difference you’ve made in my home is remarkable, and I can’t thank you enough for the care and commitment you showed throughout the process. Beyond the incredible results, I also want to commend the professionalism and positive attitude of your team. Everyone was so polite, respectful, and efficient, making the entire experience seamless and stress-free. It’s rare to find a group of people who work so well together, and it was a pleasure to interact with such a dedicated team. Please know that your hard work has truly made a difference, and I am deeply grateful for the effort you all put into ensuring my home was cleaned to perfection. I’ll certainly be recommending your services to friends and family, and I look forward to working with your team again in the future. Once again, thank you for the incredible job you’ve done. You’ve certainly exceeded my expectations, and I couldn’t be happier with the results. Please extend my thanks to everyone involved, as each of you played an important role in making this happen. Wishing you all continued success and looking forward to staying in touch. Warm regards, Thomas Household
Alexis Thomas
May 29, 2025
Chris and his team did an incredible job on our home. We bought an older home with a basement and Chris came right over after the close. He gave my wife and I an in depth easy to understand analysis on what molds we had to worry about and the potential harm. He told us what not to worry about as well. His team showed up right away and took care of everything. They were like Christmas elves. One day we had mold issues and damage and the next nothing. They were so professional and mindful of being in the house. They went above and beyond to make sure not to track any spores into house while cleaning. While I wish we hadn’t had any issues the experience we had with Chris and his team was incredible. They did an amazing job and made my wife feel so much at ease that it was taken care of. Thank you so much.
Ryan Harman
June 25, 2025

FAQ

What should I do with all the water that was used to put out the fire?

Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration procedure. [...]

What types of fires are not extinguishable by water?

[VIDEO] Flammable liquids and gases, electrical fires, combustible metals, and kitchen fires involving cooking oils and fats.    [...]

What is a policy limit?

Your policy limit is the amount of money available to cover your claim.   [...]

How do you put out fires without an extinguisher?

You can use sand or dirt to put out small fires. Never use water on an oil fire because water will evaporate and carry burning grease particles. Never use water [...]

Am I responsible for my deductible?

[VIDEO] Yes, you will be responsible for your deductible. If the loss is a covered claim, your insurance will pay any covered invoices up to your policy limit minus your [...]