Expert Water Damage Remediation for your Property in Nassau County

On Long Island water damage can come from external conditions like Nor’easters, hurricanes, spring storms, and heavy rains. However, a leaky faucet, overflowing dishwasher, or burst pipe can also cause significant damage. Whatever the cause, PuroClean of Massapequa is prepared to provide an immediate response to remove standing water and moisture from your property. Our team is IICRC certified and will take care of your home or business in Seaford, Wantagh, Hicksville, Levittown, Bethpage, Old Bethpage, Plainedge and Massapequa. Our goal is to prevent further damage and avoid the risk that mold will affect the structure or your belongings. Don’t hesitate to call us anytime, at (516)604-1200.

Our QuickDry System™

ThePuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and to help ensure that your water damaged property is restored.

Southeastern Nassau County Water Removal Process:

With respect and compassion, PuroClean of Massapequa’s trained technicians care for your property and belongings while ensuring water damage, both visible and invisible, is restored.

Mold/Odor Removal

Mold damage is an issue that bleach cannot solve. Our technicians will sanitize the mold-infected structure, and through the use of our HEPA air filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.
The odor resulting from mold damage can permeate an area and be difficult to remove. Fortunately, with our state-of-the-science equipment, we will restore your home or business to its pre-loss condition.

Mold/Odor Removal Process

We want to truly understand your needs and help to alleviate the stress you feel because of the water damage incident. We will respond to your inquiry and questions in a timely manner, getting you on the road to recovery quickly.

Water damage is often caused by something minor, like a leaky faucet or something major, like frozen and burst pipes. Your local PuroClean of Massapequa, NY is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Our trained technicians will take care of your home or business. Our goal is to prevent further damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us anytime, at (516) 604-1200.

Trust PuroClean of Massapequa, NY for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The Massapequa, NY IIRCRC certified water damage restoration technicians are there to ensure that the obvious and hidden water damaged areas of your property are restored – while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Massapequa, NY strives to practice transparency so that everyone involved are fully informed and able to make crucial decisions. Throughout your water damage in Massapequa, NY repair experience, we ensure that you and your insurance provider are fully informed on all aspects of our work. We let you know what to expect and what you can and can’t do as we go along.

We respect the impact this has on you and your loved ones and will assist you with both compassion and minimal disruption to daily life. PuroClean of Massapequa, NY can be trusted to quickly and carefully respond to your Massapequa, NY water damage emergency 24/7 and to salvage your property as professionally as possible.

The PuroClean certified techs accurately determine the extent of the water damage using the best and latest equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep you and your insurance company appraised on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Massapequa, NY

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Massapequa, NY

Our technicians will start by removing all standing water from your property. We strategically place commercial grade water removal machines to remove the water as quickly as possible.

  • Our advanced pumping machines will be immediately used to remove all standing water immediately upon arrival. Your damaged belongings will be removed to be stored or discarded.
  • Once completed, the equipment will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Drying & Dehumidification

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. To ensure this step can be completely performed, relocating items and upholstery will be necessary.
  2. Air moving machines will be placed strategically in the most affected areas. The areas that contain the majority of the water will be the focus to pull out trapped water. Keep in mind, these machines are very loud.
  3. The water is sucked into the air by these powerful air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. Our technicians will make sure the water is disposed of in another location.
  4. Once the moisture levels return to normal, your PuroClean technicians will bring back relocated property and items to their original location. These humidity levels are monitored closely by our technicians to ensure that things can get back to normal as soon as possible.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Massapequa, NY

Although the repair of water damage in Massapequa, NY is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help reduce risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What To Do:

  • Turn Water Off: Shut down the home’s water source and call a plumber for repairs.
  • Be extra careful: Watch where you step as floors may be slippery and wet. Keep a lookout for obstacles and any exposed electrical wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cool weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, switch on your A/C.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Manage Area Rugs and Obstacles: Remove any area rugs and pick up all items that are sitting on the floor.
  • Dry Storage Containers: Open any wet suitcases and storage bins; and, if at all possible, dry them in the sunlight.
  • Protect Valuables: Move any paintings and other artwork to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all damp clothes. Hang leather goods and furs to dry at room temperature.
  • Protect Furniture: Place tinfoil or plastic wrap under furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of Massapequa, NY. Our experienced technicians are highly skilled in Massapequa, NY water damage repair.

What You Should Not Do:

  • Don’t Use a Vacuum Cleaner: You can only use a wet-vac, which is designed to handle water. DO NOT USE your normal household vacuum cleaner.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that’s already plugged in.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet floors or carpets, particularly tile or concrete floors.
  • Don’t let it get too warm: Try to keep wet areas as cool as possible as hot, moist areas increase mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Massapequa, NY are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (516) 604-1200.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (516) 604-1200 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

"We had a very stressful situation with a sewage pipe break in my Mother's basement. We Couldn't have been more satisfied with the prompt response we received. PuroClean put our minds at ease with [...]

JOANNE T. BELLMORE, NY

"Sal of PuroClean of Massapequa did a wonderful job removing a mold problem that we had. His company is professional, reliable, neat & clean. I highly recommend them. We were very impressed [...]

ED J. AMITYVILLE, NY

FAQ

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]