Rozane and Michael Keppner of PuroClean Certified Restoration Specialist in Metairie, Louisiana explain what to expect and the importance of properly remediating your home if it has water damage from flooding.
We service the Metairie area as well as the surrounding cities 24 hours a day, 7 days a week. Our average “on-site” time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (504)799-0400 to schedule a visit. Michael Keppner and his team at PuroClean Certified Restoration Specialist also service the New Orleans, Covington, Slidell, Kenner, Marrero communities, and even more Louisiana communities.
Metairie-Based PuroClean Uses Extensive Insurance Knowledge to Help Clients Navigate Mitigation and Restoration Needs
Our Metairie-based PuroClean team understands that water, fire, mold, and biohazard property damage stressfully and unexpectedly disrupts your life. We are a locally-owned and -operated business, with decades of experience in the property damage industry. Our owners, Michael and Rozane Keppner, are both lifelong residents of the Gulf Coast area; Michael is originally from the Gulfport, Mississippi area, and Rozane is a lifelong resident of Gretna, Louisiana on the Westbank. Michael is an Ole Miss Alumni, and Rozane graduated from LSU.
Our office gives back to the community we love and serve by volunteering with the Southeast Louisiana Chapter of the American Red Cross, as well as our local St. Vincent de Paul chapter. In addition, we also support the Animal Rescue of New Orleans. We have representative members of both the Jefferson and Orleans Chambers of Commerce, the Jefferson Parish Toastmasters, the Mid-City Business Association, and St. Catherine of Siena Men’s Club.
Here in the Metairie and New Orleans area, we are mostly known for our food, but that’s not all we have to offer; we also have a variety of family festivals such as the Crawfish and Creole Tomato Festivals, Mardi Gras, the New Orleans Jazz and Heritage Festival, daiquiris, the French Quarter, a rich French/Cajun cultural history, southern hospitality, king cakes, and fresh seafood; we live in a “sportsman’s paradise,” which is only a short drive to a variety of casinos and the Mississippi Gulf Coast, home to the longest man-made beach in the world.
Our area is the most special for its people. After Hurricane Katrina, everyone really banded together to make the city whole again. It was very inspiring to see how determined people were to get our city back. Our culture was certainly worthy of preservation. From the outside, you have a certain grasp of how resilient the people of New Orleans really are, but the Southeastern Louisiana area is really something to behold.
Like many people in New Orleans, Michael is a survivor of Hurricane Katrina and he processed countless insurance claims for property owners, both families and commercial businesses, in the aftermath of this epic natural disaster. PuroClean customers will clearly benefit from Michael’s extensive inside knowledge, education, training, and background in the insurance property damage claims handling process.
Michael graduated from the University of Mississippi in Oxford with a Bachelor’s of Business Administration. He also worked for over twenty-five years in a family restaurant business.
With his unique background that combines insurance property damage claims handling expertise, business education, and the restaurant industry, Michael distinguishes himself from all competitors not only because of his background, but also because he is truly an expert in customer service. Customers who choose PuroClean and Michael to remediate their property damage claims will obviously benefit from his skills, but probably even more so from his passion for customer service and “doing it right the first time.”
Simply put, Michael loves New Orleans (especially the Saints- Who Dat!) and is proud to work in a profession that helps maintain its property, businesses and homes. Michael attained the industry-wide respected IICRC certifications in both fire and water restoration and as a small local business owner, Michael and PuroClean are excited to service Louisiana residents and earn the trust of New Orleans one customer at a time. Michael resides in Metairie with his wife, Rozane, and their toddler son.
PuroClean Certified Restoration Specialist is proud to present the following achievements
Our team serves quickly, professionally, ethically, and with compassion.
See our work in the field here.
All of the employees were courteous and professional. I am meticulous about my home and am wary of letting anyone who I don't know in to do repairs. Michael's staff was HARD WORKING and TRUSTWORTHY [...]
Not only did Michael take the time to explain water damage cleanup and mold, he also explained how insurance comes into effect. After he left my home, I felt a lot more educated.