24/7 Emergency Response (504)799-0400

Why Choose PuroClean Certified Restoration Specialist

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Metairie takes pride in the ability to respond quickly to water damage issues and emergencies in Metairie and surrounding areas. We understand that water damage can be caused by all sorts of issues ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Metairie is to avoid any further problems and avoid risk of mold that could affect the structure of your property. Don’t hesitate to contact us anytime at (504)799-0400.

Trust PuroClean of Metairie for your Water Damage Remediation

Our Proven Process of the PuroClean QuickDry System™: Using advanced applied psychrometric science we are able to effectively and efficiently manage the temperature while removing moisture in order to promote proper drying that will ensure as much of your water damaged property as possible is restored.

During our Process of Water Removal: The Metairie certified water damage professionals are there to make sure that the obvious and hidden water damaged areas of your property are restored – they do this while giving special care to all of your belongings and property.

Mold & Odor Removal: Unfortunately, bleach does not fix mold damage. Our certified water and mold technicians will disinfect the mold-infected structure, and by using our HELP Air Filters and HELP vacuums, we will remove contaminants that are at risk of becoming airborne. This will ensure your property is as clean and safe as possible.

With our state-of-the-science equipment we can get rid of the odors and restore your affected areas, which is important as odors from mold damage in Metairie can be absorbed by surroundings and make removal of the odor extremely difficult.

Ongoing Communication: During the Metairie water damage repair process we will work with you and your insurance company to keep you both in the loop on what’s happening, what to expect and what to do. It is our goal here at PuroClean of Metairie to be transparent, to ensure everyone impacted stay fully aware of what is taking place and are able to make decisions confidently.

It is our mission to support you with as much kindness and little disruption to your everyday routine, because we understand the trauma you are experiencing. PuroClean of Metairie can be counted on to respond to your Metairie water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and care to restore your home or property.

Our certified technicians use advanced equipment to precisely measure the extent of the water damage and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will continue to keep you and your insurance company updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in Metairie

Removing Water From Your Property:

  • Firstly, our technicians will remove damaged materials. This includes, in part: drywall, fragile wood, carpet, carpet padding, upholstery, furniture, insulation baseboards and much more.
  • Once all water damaged items are clear, we begin the drying process followed by the disinfecting of the water damaged area. Puroclean professionals use specialized equipment such as air movers and dehumidifiers to aid in this process.
  • Next, during the restoration process, Puroclean professionals will address mold damage. All mold affected areas are sanitized and restored ASAP to eliminate spreading possibilities.

Emergency Extraction of Water in Metairie

We start out by strategically placing high grade water removal equipment to quickly rid your property of standing water.

  • Our advanced pumping machines will be used to remove all standing water immediately upon arrival. Your damaged belongings will be removed to be stored or discarded.
  • Once completed, our machines will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Drying & Dehumidification

Afterwards, our goal is to identify, isolate and prep all areas that need drying and dehumidification.

  1. Removal of belongings and upholstery are required to ensure that the process can be finished completely.
  2. Puroclean technicians will place powerful fans, focusing on the most affected areas. The most highly affected areas will be the focus and hidden moisture will be removed by the machines. These powerful fans are very loud.
  3. During the dehumidification process, the water is pulled into the air by the fans. Puroclean technicians dispose of all the excess water in a different location.
  4. PuroClean techs will put back any relocated property to their original location once moisture levels are normal. Our technicians monitor the humidity levels closely during the process of drying to make sure that proper drying is happening.

Carpet Damage Restoration

Water damaged carpet is fixed by Puroclean and returned to the original state during our carpet restoration process.

  1. Locating the water damaged areas and determining whether your carpet is salvageable is the first step in our carpet restoration process.
  2. Additional water is removed from the carpet that is found to be salvageable.
  3. Industrial air movers (fans) will then be used to eliminate the leftover moisture and prevent mold growth.
  4. Puroclean technicians, during this process, will make sure to keep you and your insurance agent fully aware of the progress.
  5. All belongings will be placed back into their original location and Puroclean of Metairie will remove all of the equipment once the carpet is completely dry.

Cleaning, Deodorizing and Spot Removal of Carpet

It is possible that any water damaged carpet can have mildew form on it, which can cause a bad odor to spread to all areas of your home. These odors can be eliminated from your carpet with our proper cleaning, deodorizing, and/or spot removal.

  • This process begins by our technicians performing a thorough inspection and carpet vacuuming.
  • To restore the affected carpet, where needed, your furniture will be removed.
  • If it’s necessary, a spot and pet odor treatment is done.
  • To protect your carpet and prolong it’s value, PuroClean offers a fiber or textile protector.

Our Mold Removal Process

Contacting Puroclean and getting a professional to your water affected areas as soon as possible can help us measure the damage and get ahead on mold removal. The full restoration of your property and full removal of mold is our main focus. Following is a summary of the rigid process we follow.

  • Once we have carefully inspected your property for all signs of mold, we carefully and thoroughly execute a full mold removal on your property and belongings.
  • After the mold is completely removed, we start the deodorization process. After all signs of mold are gone, the cleaning, disinfecting and deodorization is done on all affected areas.
  • To be sure all water is removed from your premises and belongings, Our techs use advanced equipment such as HEPA air filters and vacuums.

PuroClean’s Dos and Don’ts of Water Damage in Metairie

Repairing water damage in Metairie is very important, but the safety of everyone involved is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaking AC, or roof.

To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Be Cautious: Due to wet floors, make sure to watch your step. Also, watch for trip and fall hazards as well as for exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, switch on your Air Conditioning.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Deal with Area Rugs and Obstacles: Take out any area rugs and pick up any items that are sitting on the floor.
  • Dry Storage Containers: Any storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Valuables: Relocate any paintings and other art to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
  • Furniture Protection: Put tin foil or some sort of plastic under all furniture legs that are touching wet carpets. Open cabinet doors and drawers to dry out interiors (but don’t force them open).
  • Call PuroClean Immediately: Call PuroClean of Metairie. Our trained techs are highly skilled in Metairie water damage repair.

Do Not Do:

  • Do not Use a Vacuum Cleaner: You can only use a wet-vac, which is equipped to handle water. DO NOT USE your normal household vacuum.
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • Don’t use electrical devices or appliances: DO NOT touch or run any electrical appliances, such as: TVs, computers, radios, fans, or anything that may be plugged into electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Do not let it get too warm: Try to keep wet areas as cool as possible as hot, moist areas stimulate mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Metairie are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (504)799-0400.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (504)799-0400 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Will my homeowners insurance cover water damage?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

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Can you make a house flood proof?

It’s impossible to make your home flood proof, but you can take several measures to prevent flood damage. [...]

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Can you salvage a flooded house?

There are many variables that determine whether a flooded home can be saved: the amount of water is one, even more important is the amount of time the water was [...]

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Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

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