24/7 Restoration Services Kenner Property Owners Trust for Water, Fire, Mold and Biohazard Damage.
24/7 Restoration Services Kenner Property Owners Trust for Water, Fire, Mold and Biohazard Damage.
PuroClean Certified Restoration Specialists
You just got home from Armstrong airport, opened the door, and heard water running somewhere it shouldn’t be. Or a summer cloudburst parked over north Kenner, the canal is brimming, and the carpet squishes under your feet. If you’re searching for restoration services Kenner neighbors actually recommend, you’re in the right spot. We’re the local crew for water, fire, mold, and biohazard losses all over the city.
We provide residential and commercial property restoration services throughout Kenner, including:
We also offer reconstruction services when drying and cleanup are only the first half of getting your building back.
Kenner started in 1855, when Minor Kenner laid out a town on the old Oakland, Belle Grove, and Pasture plantation lands along the Mississippi River. Back then, nearly everything north of what’s now Airline Highway was swamp. That river-end town survives as Rivertown, home to Kenner Heritage Park and other civic spots near the foot of Williams Boulevard. From the late 1950s, developers drained and filled the northern swamp, and I-10 plus Veterans Memorial Boulevard turned Kenner into the parish’s largest city, stretching up to Laketown and the Pontchartrain Center on the lakefront.
That history shapes the calls we get. North Kenner sits on reclaimed, low ground that leans on canals and pumps, so heavy rain can push outdoor water toward slab homes fast. On those slabs, a failed supply line can run under tile for hours before anyone notices. Older Rivertown buildings have their own quirks from the river-end town, and businesses around the airport and Veterans Memorial Boulevard can’t afford a week of downtime after a loss.
We’re PuroClean Certified Restoration Specialists, owned and operated by Michael and Rozane Keppner just down the road in Metairie, with IICRC and Lead-Safe credentials behind every Kenner water, fire, and mold job. Call Now for Fast Service at (504) 799-0400.
We handle:
Kenner sits right next door to our Metairie base, so a Kenner call isn’t a cross-town trip. We roll out from west Metairie with extraction gear, dehumidifiers, and air movers already loaded on the response truck.
For south Kenner, Rivertown, and blocks near the Mississippi River levee, we usually head west on Airline Drive (US 61), then south on Williams Boulevard toward the river. Williams is Kenner’s main north–south road and connects almost every neighborhood we serve.
North Kenner calls, from University City and the streets along Loyola Drive and Tulane Drive up toward Laketown and the Pontchartrain Center, usually mean I-10 west. We exit at Power, Williams, or Loyola depending on your side of town, then run north. Veterans Memorial Boulevard is our fallback when the interstate backs up, and it reaches the shopping strip including the Esplanade area.
Businesses near Louis Armstrong New Orleans International Airport sit just south of I-10, so Airline Drive or the Williams Boulevard exit keeps those runs short. If storm flooding closes Williams, as it did during Francine, we reroute through Power or Loyola.
Because we live and work on the East Bank, the restoration services Kenner callers get come from a crew next door. Need us in Kenner today? Call Now for Fast Service at (504) 799-0400.
Kenner is boxed in by water. Lake Pontchartrain forms the northern edge and the Mississippi River the southern one, and the city’s official elevation is about seven feet below sea level. Every drop of rain inside that levee ring has to be pumped out. Jefferson Parish’s East Bank system is designed for roughly an inch of rain in the first hour and half an inch each hour after that. When a storm drops more, streets fill first, then the lowest doorways.
Hurricane Francine made that clear in September 2024. The airport recorded a record 7.33 inches of rain. Two of six pumps at North Kenner’s Duncan Pump Station went down, and the airport lost three of four pumps. Canals overtopped, cars stalled on Williams Boulevard, and University City took the worst of it. Officials counted 264 flooded homes, many in areas that had never flooded before.
There’s a second, quieter problem. During heavy rain, groundwater seeps into aging sewer lines, and the parish has asked residents to hold off on laundry and dishwashing to prevent backups. That’s Category 3 water—soaked porous materials usually need removal, cleaning, and metered drying, not just a wet vac.
Gulf humidity keeps drywall, carpet pad, and cabinet bases from drying on their own, so mold can show up within a few days of a leak. Slab homes in north Kenner hide water under flooring, and it often turns up later as a musty smell or soft baseboard.
Wind and fire round out the list. Tropical storms lift shingles and drive rain into attics, and the restaurant and hotel corridor along Williams and Veterans sees kitchen fires and smoke odor that linger in soft goods and drapes.
We follow IICRC standards: pull the water, sort it by Category, dry to measured targets, and keep moisture logs your adjuster can use. When you need restoration services Kenner owners can rely on after a storm or leak, Call Now for Fast Service at (504) 799-0400.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.
Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.
Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.
In some cases, property damage requires repairs beyond cleanup and mitigation. Reconstruction services help restore damaged areas of the home after water, fire, or other incidents, supporting a smoother transition from damage to recovery.
PuroClean provides 24/7 commercial property damage restoration services for businesses and facilities across the United States.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
Plain answers for Kenner homeowners, renters, and business owners
It’s fair to plan for it. Francine flooded parts of Kenner that hadn’t taken water in decades, partly because pumps at Duncan Pump Station and the airport went down while 7 to 9 inches of rain fell. Pump reliability can change from storm to storm, and canals can overtop again. Keep valuables off the floor, photograph rooms before hurricane season, and review your NFIP or private flood policy. If water comes in, we’ll extract it, treat it as Category 3, and start drying the same day.
Sometimes, but usually only with a specific endorsement. Many standard homeowners policies exclude sewer and drain backup unless you’ve added that coverage, and flood policies treat outside water differently. Since sewer lines can overload in heavy rain, call your agent before the next storm. If it happens, don’t run the washer or dishwasher, stay away from the water, and call us right away. We document with photos, moisture readings, and an Xactimate estimate so your adjuster can see what happened and why.
In most cases, yes. Hotels, offices, and shops around Louis Armstrong International Airport and the Veterans corridor need to stay open when they can. We’ll contain the wet or smoky area, set drying gear where it won’t block customers, and work after hours when that helps your schedule. We’ll keep your manager in the loop with photos and moisture readings so you can decide what can reopen and when. Call Now for Fast Service at (504) 799-0400 and we’ll map a plan around your hours.
Faster than most people expect. In Kenner’s humid air, mold can start on wet drywall, carpet pad, or cabinet backs within 24 to 48 hours. In apartments and condos, water from an upstairs unit can travel inside walls and ceilings where you can’t see it. If you notice a stain, soft drywall, or a musty smell, tell your landlord or HOA and call us. We’ll use moisture meters to find wet areas, contain mold if it’s there, and dry the space so it doesn’t come back.
We don’t just toss everything. After a fire or water loss, we inventory and photograph your contents, then sort what can be cleaned from what can’t. Hard items like dishes and many furniture pieces can often be saved with the right cleaning. Soft goods soaked in Category 3 flood water usually can’t. Your adjuster will want that inventory, especially for replacement cost value (RCV) claims, and we keep the notes clear enough for the claim file to use. Call us at (504) 799-0400 to start that process.
What Our Customers Say:
When you need water damage restoration services near you, call the experts at PuroClean. We are here day or night, 24/7, to help remove any standing water quickly and begin your water restoration service. We monitor the drying process so you can rest assured that your property is dried thoroughly. We offer commercial water restoration services for businesses and residential water damage restoration for homeowners.
Contact Us for 24/7 Emergency Response
(504) 799-0400
Contact UsPuroClean Certified Restoration Specialists
(504) 799-0400
201 Trefny Ave, Metairie, LA 70003