Providing Water Damage Restoration After a Basement Flood in Nyack

Working at home during the COVID-19 pandemic is challenging for most people. Many individuals who are working from home have had to convert basements into temporary offices.

Unfortunately for a therapist living in Nyack, NY, a terrible incident happened in his home. His water heater had flooded the finished basement, for reasons unknown. The therapist was using this area to see patients remotely.

That’s when PuroClean Emergency Restoration Specialists comes in. We were contacted to provide water damage restoration to his flooded home. As he needed to get back to work immediately, we were tasked to finish the job with lightning speed. Here’s how we successfully handled the water damage problem.

Providing water damage restoration in Nyack for the therapist’s basement

First of all, we worked closely with the insurance company. They helped get the owner temporarily relocated while we restored the area. Doing so helped the owner avoid interruption in his scheduled appointments.

Once the homeowner was at a remote location, we could begin the water damage restoration in the Nyack home. We:

• Extracted all visible water from the area.
• Removed damaged structures, such as baseboards, walls, and flooring.
• Used equipment, like dehumidifiers and air movers, to greatly speed up the drying.
• Addressed any mold that had time to grow.
• Sanitized the affected surfaces to provide a healthier environment.
• Monitored the humidity levels constantly.

The whole procedure took a few days, just in time for the customer to resume his work from his home. The customer’s comment was, “Thank you for being reliable, knowledgeable, and thoughtful during this trying time. Stay safe.”

For flood damage repair in Nyack, NY, contact the PuroClean mitigation experts

Water damage that’s not addressed immediately and quickly can lead to mold and other damage. So, if flooding happens to you, don’t wait. Contact a team of restoration professionals, such as PuroClean Emergency Restoration Specialists.

We will restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (845) 570-5060 for water damage restoration in Nyack and nearby areas.