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If your Norman property needs water damage remediation, fire damage repair, or mold remediation, don’t hesitate to contact PuroClean of Norman. Our services are efficient and cost-effective. We want to ensure that the property managers and the tenants are satisfied.
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You never know when a property emergency will happen, but with PuroClean’s Emergency Management Process (EMP), you can be ready when it’s presented.
Be ready when it counts. This comprehensive plan will provide you with a detailed portfolio, including:
We build lasting relationships with our clients and provide a one-year guarantee on our craft and materials.
PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.
Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!
PuroClean utilizes Restoration Manager — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all of our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.
The first notice of loss comes into our National Call Center at (800) 775-7876, which is then entered into Restoration Manager and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using Restoration Manager to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. Restoration Manager can also easily be used for centralized billing for regional and national clients.
PuroClean of Norman will exceed your customers’ needs and resolve their issues quickly and comprehensively. We want to save you time and money by handling insurance claims throughout the process.
PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.
The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.