PuroClean is a Preferred Provider for Commercial Management Companies Nationwide

PuroClean is a trusted provider of restoration services for property managers in Oak Park, IL, and surrounding areas. Do you manage a property in Oak Park, River Forest, Elmwood Park, Forest Park, Berwyn, North Riverside, Riverside, Broadview, Westchester, Hillside, or La Grange Park? Whether you need water damage remediation, fire damage restoration, mold remediation, or biohazard cleanup, PuroClean of Oak Park is here to help. Call us today at (708) 665-6800 for fast, reliable service that keeps costs low and ensures satisfaction for both property owners and tenants.

PuroClean is backed by a North American network of over 475 offices, supported by a rigorous quality assurance and training organization. We deliver a personalized approach to property damage emergencies, helping property managers save time and money.

As “The Paramedics of Property Damage™,” PuroClean’s technicians are highly trained experts in emergency property restoration. We provide exceptional service with professionalism and empathy, understanding the challenges property managers, owners, and tenants face during difficult situations.

With just one call, our compassionate team acts quickly to stabilize the property, address the damage, and restore it to pre-loss condition. At PuroClean, we are committed to being your trusted partner in property restoration, delivering results that meet your needs and exceed expectations.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Restoration Services for Property Managers in Oak Park, IL: Emergency Management Process

Do you have an emergency plan for your properties? Property emergencies can happen at any time, and being unprepared can lead to costly delays and disruptions. With PuroClean’s Emergency Management Process (EMP), property managers in Oak Park, IL, can be ready to handle unexpected events with confidence and efficiency.

Benefits of the Emergency Management Process (EMP)

PuroClean’s EMP is designed to help property managers develop a proactive plan for handling emergencies. Here’s how it helps:

  • Detailed Emergency Preparation Plan: Create a plan for you and your employees to follow when unexpected damage occurs to any of your properties.
  • Reduced Liability Risks: We identify potential hazards that could lead to future damage and help address them or notify you as necessary.
  • Faster Recovery: Having a plan and documentation in place minimizes downtime, so you can get back to business sooner.
  • Increased Tenant and Property Owner Satisfaction: At the end of every restoration project, we conduct third-party customer evaluations to ensure the highest level of satisfaction.

Emergency Management Portfolio Features

When you partner with PuroClean of Oak Park for restoration services for property managers, you’ll gain access to a comprehensive portfolio that includes:

  • Emergency Action Checklist: A step-by-step guide to follow during a property emergency.
  • Preferred Response Partner Status: You become a priority client for faster response times.
  • Advanced Warning and Emergency Contact Sheet: Keep critical numbers and contacts handy.
  • Utility Shut-Off Locations: A detailed overview of power, water, gas, and other utility shut-off points for your properties.
  • Primary Contact Information: Includes insurance policies, essential numbers, and key personnel contacts.
  • Pre-Approved Work Authorization: Ensures no delays in addressing minor damages, as work can begin immediately with pre-set authorization and NTE (not-to-exceed) amounts.
  • Local Emergency Contacts: Includes fire department, insurance agents, nearest hospitals, security companies, power companies, and more.
  • Detailed Property Information: Includes pictures and other valuable details to streamline emergency response.

Why Partner with PuroClean?

PuroClean builds lasting relationships with property managers by delivering exceptional service and reliable restoration solutions. When you choose us for your restoration services in Oak Park, IL, you benefit from:

  • Comprehensive Emergency Planning: Be ready to respond effectively when emergencies happen.
  • Guaranteed Quality: We provide a one-year guarantee on our workmanship and materials to ensure your confidence and satisfaction.
  • Trusted Partnership: As your restoration partner, we are committed to helping you protect your properties and maintain tenant satisfaction.

Be Ready When It Counts

Don’t wait for a property emergency to happen—prepare with PuroClean’s Emergency Management Process. Call PuroClean of Oak Park today at (708) 665-6800 to learn more about how we can help property managers in Oak Park, IL, and surrounding areas stay one step ahead of emergencies.

Call (708) 665-6800

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings, and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

The first notice of loss comes into our National Call Center at (708) 665-6800, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified. They use state-of-the-art equipment and techniques to remediate property damage effectively. Our many years of experience working with industry leaders like you help us understand your needs and provide timely and detailed documentation so you can complete your files seamlessly.

Call (708) 665-6800

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the sector receive relevant and up-to-date hands-on training to assist their customers better.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House.” It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

 

PuroClean Academy Classroom