Water Damage Restoration in Hillsboro, Portland & Surrounding Areas

PuroClean of Portland, OR takes pride in the ability to respond rapidly to water damage issues and emergencies in Portland, OR and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Portland, OR is to avoid any further damage and avoid the risk of mold that could impact the structure of your home. Don’t wait to contact us anytime at (503) 820-5200.

Trust PuroClean of Portland, OR for your Water Damage Remediation

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The PuroClean of Portland, OR certified water damage professionals are there to ensure that the obvious and hidden water damaged areas of your property are restored – they do this while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Portland, OR strives to practice transparency so that everyone involved are fully informed and able to make crucial decisions. Throughout your water damage in Portland, OR repair experience, we ensure that you and your insurance provider are fully informed on all aspects of our work. We let you know what to expect and what you can and can’t do as we go along.

It is our mission to assist you with as much compassion and minimal interruption to your everyday routine, because we respect the trauma you are experiencing. PuroClean of Portland, OR can be trusted to respond to your Portland, OR water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your property.

The PuroClean certified techs accurately measure the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep you and your insurance provider appraised on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Portland, OR

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Portland, OR Emergency Water Extraction

We begin by strategically using specially designed water removal equipment in order to quickly rid your property of standing water.

• The first step calls for immediate water removal with our advanced water pumps. Once the water is removed, all damaged items and materials will be removed and stored or discarded.
• Once completed, our machines will be removed and the water will be disposed of off-site by PuroClean’s technicians.

Dehumidification & Drying

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

1. This procedure calls for all belongings to be relocated to thoroughly complete the water removal.
2. When ready, the PuroClean technician will place air moving machines around the affected premises. Remember that these machines are quite noisy. The air movers will be concentrated on parts of the house or business that contain moisture to displace any trapped water.
3. Next, the water will be pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean technician in another location.
4. Only after monitoring the humidity and confirming that the levels have returned to normal, your items and property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Portland, OR Water Damage Do’s and Don’ts

Mitigating and restoring water damage in Portland, OR is one of our primary goals. However, our top priority is the safety of all individuals involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What To Do:

• Turn Water Off: Shut down your home’s water source and call a plumber for repairs.
• Use Caution: Floors may be slippery so be sure to watch your step. Also, watch for any trip and fall hazards and for any exposed electrical wires.
• Water removal: Mop as much water as possible. In cooler weather, open windows to speed up drying and in hot weather, only if it’s safe to do so, turn on your A/C.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Manage Area Rugs and Obstacles: Remove any area rugs and pick up any items that are sitting on the floor.
• Dry Storage Containers: Any storage containers such as wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
• Protect Valuables: Relocate paintings and other artwork to a safe, dry place.
• Dry Wet Clothing: Quickly dry any wet garments. Hang leather goods and furs to dry at room temperature.
• Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs that are touching wet carpets. Open any drawers and cabinet doors to dry out interiors (but do not force them open).
• Contact PuroClean ASAP: Call PuroClean of Portland, OR. Experienced technicians highly trained in Portland, OR water damage are ready and waiting to come to you.

What You Should Not Do:

• DON’T VACUUM: You shouldn’t use a regular household vacuum cleaner. Only use a wet vac, the type that is specifically created to deal with water.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is plugged in.
• DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly tile or concrete floors.
• Don’t let it get too hot: Try to keep wet areas as cool as possible – hot, damp areas promote mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Portland, OR are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (503) 820-5200.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (503) 820-5200 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.