This is a wonderful company! We had a massive water leak , a week before Christmas. But PuroClean came out the very next morning and put my mind at ease (as much as it could be), and helped me get everything taken care of! The empathy they had for me meant so much to me! Communication is always the best policy and they always told me everything, step by step! I never had to wait and wait for their call, they were always on top of my case! I even got a beautiful bouquet of flowers from them, because they could see how stressed and worried I was. Truly believe that my family made new friends! Also, after they were done with my home, I had....yet another water problem!! With the hard freeze, a pipe busted in our greenhouse! My husband was out of town for work, and I couldn't think of anyone else who could help me, but Ivan from Puro Clean! He helped me find a plumber!! Then everything, again, got taken care of! Will never call anyone else!!! Thank you Puro Clean!!!!