24/7 Emergency Response (210) 610-5353

Why Choose PuroClean Water Damage Restoration in San Antonio

PuroClean of San Antonio has a passion for the emergency restoration industry. We provide unmatched customer service to help you recover after floodings, such as those resulting from busted water heatersbroken pipes or toilets overflow.

Unlike any other water damage restoration company in San Antonio, we provide water damage restoration in San Antonio and surrounding areas with the PuroClean QuickDry System™. It’s a method we created that helps us dry properties in the shortest possible time. It also significantly lowers the costs of water damage repair compared to using traditional drying systems. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

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Call the experts at PuroClean of San Antonio NorthWest for water damage restoration in San Antonio and surrounding areas. We are always available.

Water damage can be anything from a flooded basement, a faucet left running while you were on vacation, or frozen pipes. We will extract and remove any standing water, remove any structure that was damaged, and take all precautions to prevent mold growth in the aftermath.

Moreover, floods often result in water damage to homes, which may appear on the surface as a minor loss. But, it can quickly escalate into needless, extensive damage to both property and health. Therefore, timing is critical to reducing further damage. PuroClean’s licensed and certified technicians work compassionately, professionally and quickly to contain the water.

Trust PuroClean of San Antonio for your Water Damage Remediation

Our PuroClean QuickDry System™: In order to make sure that we are able to dry and restore as much of your water damaged property as possible, we use advanced applied psychrometric science that enables us to quickly and properly handle the temperatures and dehumidification process.

During our Process of Water Removal: The PuroClean of San Antonio properly certified technicians are there to make sure that the obvious and hidden water damaged areas of your property are restored – while giving special care to all of your belongings and property.

Mold & Odor Removal: Mold damage is a problem that bleach cannot solve. Our certified techs will disinfect the mold-infected structure, and by using our HEPA Air Filters and HEPA vacuums, we will get rid of contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.

Mold damage in San Antonio can cause odors that will permeate the surrounding area and prove challenging to remove. PuroClean’s state-of-the-art equipment fortunately has the power and ability to return your affected home to a nice, pre-damaged condition.

Ongoing Communication: PuroClean of San Antonio strives to be transparent in all its work to ensure all parties are fully aware and confident in making decisions. Throughout the San Antonio water damage repair process, PuroClean will make sure that you and your insurance provider understand what is happening, what to expect, and what you can do.

It’s our mission to help you with as much compassion and minimal disruption to your daily life, because we understand the trauma you are experiencing. PuroClean of San Antonio can be trusted to respond to your San Antonio water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to restore your property.

We keep you and your insurance provider informed about our progress throughout the whole process. PuroClean’s IICRC certified technicians will use advanced equipment to precisely measure the extent of your damage and will restore areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in San Antonio

Removing Water From Your Property:

  • Our technicians will first remove damaged material, whether it will be discarded or restored. Materials included are drywall, fragile wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more.
  • After all the items are removed, we begin drying out the water and sanitizing the damaged areas. Specialized equipment like air movers and dehumidifiers are typically used in the process of drying the material.
  • The areas with mold damage are then focused on and are disinfected and restored in a timely manner to stop the mold from spreading.

Emergency Extraction of Water in San Antonio

We start out by strategically using commercial water removal equipment to quickly rid your property of standing water.

  • Our specialized pumping equipment will be immediately used to remove all standing water immediately upon arrival. Your affected property will be removed to be stored or discarded.
  • Once completed, our machines will be removed and the water will be discarded elsewhere by PuroClean’s professionals.

Dehumidification and Drying

Once all areas requiring this process have been identified, they are isolated and prepped for drying and dehumidification.

  • 1. This process requires all belongings to be removed to thoroughly complete the water removal.
  • 2. A PuroClean technician will assess the marked off premises and choose locations for the powerful fans. Areas of the home or business that are affected with the most moisture and trapped water will be the key focus, to pull out trapped water. Remember, these industrial fans are quite loud.
  • 3. During this dehumidification process, the moisture is pulled into the air by fans. PuroClean technicians dispose of the water that was removed in a different location.
  • 4. Once the moisture levels return to normal, our technicians will replace removed items to their original location. The humidity levels are monitored closely by PuroClean technicians to ensure that things can get back to normal as quickly as possible.

Carpet Damage Restoration

Restoring your damaged carpet and returning it to the original state is PuroClean of San Antonio’s carpet restoration process.

  • 1. The process starts by finding the source of the damage as this helps to determine if your carpet is salvageable.
  • 2. Water is extracted from the carpet that is found to be salvageable.
  • 3. Then, high-grade air-moving fans are used to remove the moisture from the carpet and prevent mold growth.
  • 4. Our technicians will keep you and your insurance agent in the loop during this drying process.
  • 5. Once the carpet is fully dry, your furniture and belongings are moved back to their previous location. All equipment will be removed by PuroClean technicians.

Carpet Cleaning, Deodorization & Spot Removal

Water damaged carpets often form mildew, and the mildew often creates odors that spread throughout the affected area and into your home or office. The PuroClean technicians can properly remove the odors through our proven process of cleaning, deodorizing and spot removal where needed.

  • The carpet cleaning process begins with a complete inspection and vacuuming of the area by a PuroClean technician.
  • A technician will then take out the furniture required to work on the carpets.
  • Pet odor and spot removal, if needed, is then completed on your carpet.
  • Also, a textile and fiber protectant is available that will protect your carpet and prolong its value.

Mold Removal

Please keep in mind that getting a PuroClean professional on-site quickly to gauge the water damage is imperative for the mold prevention process. We will look after your mold damage and ensure your property is properly restored. We follow this strict process for San Antonio water and mold removal.

  • We’ll start by performing a mold assessment, delicately inspecting your property for signs of mold. Then we will complete our full mold removal, this is where we thoroughly remove the mold from the site.
  • Deodorizing is the next phase of our work. Once all mold is cleared out, all structures, fixtures and content are cleaned, sanitized and deodorized.
  • Our HEPA Vacuums and Air Filtration units are used for completely removing water and eliminating all moisture.

PuroClean’s Dos and Don’ts of Water Damage in San Antonio

Although the repair of water damage in San Antonio is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help reduce risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

To Do:

  • Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Be Cautious: Due to wet floors, make sure to watch your step. Also, watch for trip and fall hazards and for any exposed electrical wires.
  • Water removal: Mop as much water as possible. In cool weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, switch on your A/C.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Deal with Area Rugs and Obstacles: Take out rugs and pick up any items that are sitting on the floor.
  • Dry Storage Containers: Any storage containers like wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang leather and fur goods to dry at room temperature.
  • Furniture Protection: Put tin foil or some sort of plastic under all furniture legs touching wet carpets. Open any drawers and cabinet doors to dry out interiors (but don’t force them open).

What Not To Do:

  • Do not operate a vacuum cleaner: DO NOT USE your regular household vacuum cleaner. You may use a wet vac or wet/dry vac that is created to handle water.
  • Don’t Touch Plugs or Outlets: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any electrical appliances while standing on damp carpets or floors, particularly concrete or tile floors.
  • Do not let it get too warm: Try to keep wet areas as cool as possible as hot, damp areas increase mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of San Antonio are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (210) 610-5353.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (210) 610-5353 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

The PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science. It is a proven process that manages dehumidification and temperature to quicken drying and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

The system uses advanced restoration equipment:

  • High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.
  • A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

Additionally, we measure and log the moisture content of materials, and monitor and log progress. That helps us know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Fewer.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or fewer*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Our insurance company, Nationwide, referred us to PuroClean when we received water damage from a roof leak. I was amazed that Ivan came from San Antonio to Round Rock, TX, late at night, to be sure [...]

NANCY C.
Round Rock, TX

This is a wonderful company! We had a massive water leak , a week before Christmas. But PuroClean came out the very next morning and put my mind at ease (as much as it could be), and helped me get [...]

RHONDA RAMIREZ-REHR
Seguin, TX

FAQ

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

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Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

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How do you correctly repair water-damaged subfloor?

First you have to remove the damaged floor material, add the framing as needed, then measure, cut, and fasten new plywood. [...]

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How do you identify water damage on tile floor?

An easy way to tell if your tile floors are water-damaged is by checking to see if any tiles are darker in color than the other tiles. [...]

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What should I do after a flood or sewage or water leak?

Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. [...]

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