Why Choose PuroClean Water Damage Restoration in San Antonio

PuroClean of San Antonio has a passion for the emergency restoration industry. We provide unmatched customer service to help you recover after floodings, such as those resulting from busted water heatersbroken pipes or toilets overflow.

Unlike any other water damage restoration company in San Antonio, we provide water damage restoration in San Antonio and surrounding areas with the PuroClean QuickDry System™. It’s a method we created that helps us dry properties in the shortest possible time. It also significantly lowers the costs of water damage restoration compared to using traditional drying systems. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

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PuroClean of San Antonio, TX prides itself on the ability to respond rapidly to water damage issues and emergencies in San Antonio, TX and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of San Antonio, TX is to avoid any further damage and avoid the risk of mold that could affect the structure of your home. Don’t wait to contact us anytime at (210) 610-5353.

Trust PuroClean of San Antonio, TX for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of San Antonio, TX‘s IICRC certified technicians strongly care for your property and belongings while making sure water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of San Antonio, TX strives to practice transparency so that all parties involved are fully informed and able to make important decisions. Throughout your water damage in San Antonio, TX repair process, we ensure that you and your insurance provider are fully informed on all steps of our work. We always let you know what to expect and what you can and can’t do as we go along.

Trust that PuroClean of San Antonio, TX will respond to your San Antonio, TX water damage report with urgency and sensitivity, 24 hours a day, 7 days a week, and to professionally salvage your home or property. We respect the trauma you and your family are going through, and we will help you with compassion, and minimal disruption to your daily life.

We keep you and your insurance agent informed about our progress during the whole process. Our certified techs will use advanced cleaning equipment to precisely measure the extent of the damage and will restore all areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in San Antonio, TX

The Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in San Antonio, TX

We begin by extracting any standing water present on your premises using specially designed equipment strategically placed to remove all water from the area.

  • The first step consists of immediate water removal using our advanced pumping machines. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
  • When the water is completely removed from the premises, the equipment will be removed, and the displaced water will be discarded at an environmentally safe location.

Dehumidification and Drying

Once all areas requiring this process have been identified, they are isolated and prepped for drying and dehumidification.

  1. Your belongings and upholstery need to be moved to ensure the process can be completely executed.
  2. Air moving machines will be placed strategically in the most appropriate locations. The areas that contain the majority of the water will be the focus to pull out trapped water. Remember, these machines are very loud.
  3. The water is extracted into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. Our technicians dispose of the water in a separate location.
  4. To ensure that everything is drying, a PuroClean technician will monitor moisture levels. Once moisture levels are back to normal, all removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean San Antonio, TX‘s Water Damage Dos and Don’ts

Water damage repair in San Antonio, TX is very important, but the safety of all parties is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, problem plumbing, leaky AC, or roof.

To Do:

  • Turn Water Off: Shut off the home’s water source and call a plumber for repairs.
  • Be very careful: Watch where you step as flooring may be wet and slick. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Deal with Area Rugs and Obstacles: Take out rugs and pick up all items that may be sitting on the floor.
  • Dry Storage Containers: Open wet suitcases or storage boxes; and, if possible, have them dry in the sunlight.
  • Protect Valuables: Move paintings and other artwork to a safe, dry place.
  • Dry Clothing: Quickly dry all articles of clothing. Hang fur and leather goods to dry at room temperature.
  • Protect Your Furniture: Put aluminum foil or plastic under furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of San Antonio, TX. Our certified technicians are highly skilled in San Antonio, TX water damage repair.

What You Should Not Do:

  • Don’t operate a vacuum cleaner: DO NOT USE your ordinary household vacuum cleaner. You can use a wet vac or wet/dry vac that is designed to handle water cleanup.
  • Don’t touch electrical outlets: Leave cords alone. If it’s plugged in, leave it and if isn’t plugged in, leave it. Don’t touch electrical cords at all.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet carpets or floors, particularly tile or concrete floors.
  • Don’t let it get too hot: Try to keep wet areas as cool as possible – hot, damp areas stimulate mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of San Antonio, TX are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (210) 610-5353.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (210) 610-5353 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

The PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science. It is a proven process that manages dehumidification and temperature to quicken drying and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

The system uses advanced restoration equipment:

  • High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.
  • A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

Additionally, we measure and log the moisture content of materials, and monitor and log progress. That helps us know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Fewer.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or fewer*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

This company is awesome and know exactly what there doing. The owner Ivan really goes out of his way for his customers and makes sure their satisfied. I went through many companies getting quotes and [...]

CHRISTIE GARZA

Couldn’t have asked for better service. My building had water soak through the walls and Ivan came out and fixed everything in a very timely manner. We got quotes from three different companies and [...]

RAYMOND NOCON

FAQ

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24/7 Emergency Response (210) 610-5353