PuroClean of San Juan Puerto Rico is born.

The PuroClean of San Juan franchise opened officially in Puerto Rico in September 2022, to position itself as the ideal partner for the island of enchantment and lead emergency services for families and businesses to overcome the devastating setbacks caused by water, fire, fungus, and other conditions that cause property damage.

The Caribbean region is one of the most prone areas to natural disasters such as storms, hurricanes, droughts, extreme temperatures, increased rainfall, and earthquakes. Unfortunately, climate change and its effects have exacerbated this situation in recent years. Puerto Rico is located in this zone, with an aging infrastructure that is clearly affected by environmental events and the above-mentioned natural disasters, which can cause flooding and other adversities.

PuroClean of San Juan has the experience, knowledge, and certifications necessary to address property damage emergencies that may affect the areas of San Juan, Isla Verde, Condado, Bayamón, Toa Baja, Dorado Vega Baja, Vega Alta, Manatí and Arecibo. In addition, the professional who leads the firm in Puerto Rico is a Puerto Rican businessman who has the conviction and desire to do more for his land. Since September, he has been prepared with an expert team to get to work on restoring properties damaged by Hurricane Fiona, with values that have distinguished him as a person and that, in turn, define PuroClean: integrity, honesty, and compassion. His goal is for the affected families and/or businesses to return to “routine” as stress-free as possible by offering the highest level of service in the industry.

Investment and economic development in Puerto Rico

PuroClean of San Juan Puerto Rico opened its headquarters in one of the metropolitan area’s largest and most complete business complexes, Metro Office Park in Guaynabo. From there they command the service to alleviate repairs and restorations that require it around the island.

PuroClean of San Juan Puerto Rico is committed to local talent and capabilities, so although it is a franchise whose business structure is supported by professionals located in the United States and Canada, its priority in the country is to contribute directly to the development and future of Puerto Rico through the hiring of Puerto Rican labor, while strengthening its reach and promoting the exchange of knowledge.

Our Team

Joseph Ortiz


Joined PuroClean in 2020

Visionary and entrepreneur who was born and raised in the city of Bayamón, Puerto Rico. Served in the United States Army, trained in aviation operations, and has worked in the Aircraft Maintenance industry as a technician for several different companies. Founded DC Jet Services, which currently has operations in three States and Puerto Rico.

Karina Jove

Director of Communications & Alliances

Joined PuroClean in June 2023

Certified marketing executive (CME) and licensed public relations professional with more than 20 years of experience in communications, marketing, and public relations. Passionate for creating and implementing integrated strategies that advance corporate goals, enhance brand reputation, and generate positive outcomes.

Carmelo Ramirez

Business Development Executive

Joined PuroClean in 2022

A versatile professional with more than 10 years of experience in the Insurance and Accountability Industry. At PuroClean of San Juan he manages commercial, residential and government clients.

Mitzi Sierra

Office Manager

Joined PuroClean in March 2023

Dynamic professional with phenomenal communication skills, with over 10 years of experience in customer service and administrative support. Brings exceptional managing office logistics while effectively communicating with employees, visitors, and vendors. Shapes the company culture by making the office a fun and welcoming workplace.


We have been honored to receive the following awards and certifications:

IICRC Certified

EPA Lead-Safe Certified

EPA Lead-Safe Certified

10,30,40-hour OSHA Training Certified

ProActive Safety Certified

Contractor Training Certified

Fire & Smoke Restoration Certified


RIA Association

Our list of continuing education courses for insurance agents offered across the country is constantly being updated. Make sure to sign up to get notified of new CEs, industry events and more.


Leave a Review

Responsables y tremendos haciendo su trabajo. Secaron la propiedad entera en horas y salvaron muchos de mis muebles. Son los mejores! Gracias Joe

Bayamon, PR

Joe and his crew did an amazing job with the mold removal and clean up. Best team in the island!


June 29th

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November 7th

PuroClean of San Juan Hosts Grand Opening Event