Water Damage Restoration in San Rafael, CA

We know that dealing with emergency property damage can be frustrating, so we want you to feel at ease throughout the process and experience minimal disruption to your daily life.

Our technicians use the latest equipment to accurately measure the extent of the water damage and thoroughly restore your property while keeping you and your insurance agent updated at each step.

PuroClean of San Rafael will respond to your water damage emergencies with professionalism and courtesy 24 hours a day, seven days a week.

The Water Removal Process:

1. Our technicians will initially remove damaged materials that we will either restore or discard. These materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more. 
2. We dry and disinfect the affected areas after removing the damaged items. We typically use specialized tools such as air movers and dehumidifiers in drying.
3. Our technicians will then handle mold damage in the restoration process. We will quickly disinfect and restore mold-infected surfaces to prevent the spread of mold.

Emergency Water Extraction

We begin by extracting any standing water in your home or business using high-grade equipment strategically placed to remove all the water from the area.

1. The first step requires immediate water removal through our advanced pumping machines. After extracting the water, we will remove and either store or discard all affected belongings and structures.
2. Once PuroClean of San Rafael‘s technicians complete the process, they will remove the equipment and dispose of the water elsewhere. 

Drying & Dehumidification

We identify all areas requiring this process, isolate them, and prepare them for drying and dehumidification. 

1. We must remove belongings and upholstery to ensure the thorough completion of the drying and dehumidification process.
2. Your local PuroClean of San Rafael technician will place air-moving machines around the isolated area when ready. Keep in mind that these machines are loud. The fans will focus on areas of the house or business that contain moisture to extract any trapped water. 
3. Next, dehumidification will pull the water into the air and through the fans. All of the water pulled out will be disposed of by the PuroClean technician in another location.
4. PuroClean of San Rafael technicians will monitor moisture levels to ensure a proper drying process. Once moisture levels return to normal, we will place removed items in their original locations.

Carpet Restoration

Carpet restoration is PuroClean of San Rafael‘s process to restore your damaged carpet to its pre-loss condition.

1. The first step is to find the source of the water damage, as this determines whether or not your carpet is salvageable. 
2. If the findings in step one indicate that the carpet is salvageable, we will remove any remaining water through water extraction. 
3. Then, high-grade air-moving fans will remove moisture from the carpet to prevent mold growth. 
4. PuroClean of San Rafael‘s technicians will update you and your insurance agent during drying. 
5. Once the carpet is dry, we will remove all equipment from the area and put all belongings back into place. 

Carpet Cleaning, Deodorization, & Spot Removal

Any carpet affected by water damage is subject to mildew formation, which can cause an odor to spread not only in the affected room but throughout the entire home or office. Proper cleaning, deodorization, or spot removal can remove odors from your carpet.

1. Our technician will begin with a complete inspection and vacuuming of your carpet. 
2. Next, we will remove your furniture to repair your carpet.
3. We will perform spot and pet odor treatment if necessary.
4. Fiber or textile protection is also available, which will protect and prolong the value of your carpet.