I have nothing but amazing things to say about working with PuroClean Scottsdale. The entire team has made a really tough situation easier to digest. The team came in and assured us that we were going to get the help we needed to move and remediate. Connor has been on time, courteous and knowledgeable for all our remediation needs. We experienced extreme flooding in our condo from the insane rains at the end of September. Roseanna and her entire team (Angel, Ashley, Ethan, Marcos & Isaiah) came in and helped packing and moving all of our complex belongings into their storage and our temporary housing. Her team was courteous, on time, efficient, kind and even loving to our children during a very stressful few days. Ethan even came back late one night to put our bed together after we found the missing parts. Everything was done beyond our expectations. Truly appreciate PuroClean, it is evident the energy given to customers is coming from the company as a whole
julie porter
November 4, 2025
I recently experienced a water leak and had to act quickly. I didn’t want to go with a large, heavily advertised company, but instead chose a locally owned business with solid reviews — and I’m very glad I called PuroClean.
Jake arrived within 30 minutes of my call and immediately got to work. He brought a vacuum and promptly removed the water, followed by setting up dehumidifiers and air movers. Throughout the process, I was understandably concerned about costs, but Maya from their office was excellent — transparent, informative, and patient. She clearly explained what to expect and offered helpful suggestions for addressing the issue.
Even though this was a stressful situation, the professionalism, responsiveness, and care shown by the PuroClean team made all the difference. I’m very happy with their service and highly recommend them to anyone facing a similar emergency.
Roberto Arce
October 23, 2025