24/7 Emergency Services For Water, Fire, Mold and Biohazard in Laurel Park
PuroClean of South Asheville — 309 Rockwood Road, Arden, NC 28704
Laurel Park began in the late 1800s as a summer resort on the lower slopes of Echo Mountain, its cottages, inns, and camps built around small lakes that drew visitors escaping the summer heat. By 1903, a rail line ran up Fifth Avenue in Hendersonville to Rainbow Lake, where day-trippers swam, boated, danced, and gambled at the Laurel Park Casino, whose guests reportedly included boxer Jack Dempsey, who trained here for a month in 1926 ahead of his title fight with Gene Tunney. A canal and second rail line later connected Rainbow Lake to Laurel Lake, known today as Rhododendron Lake, and a counter-balanced railway carried sightseers from Crystal Spring up to an observation tower with views of downtown Hendersonville and the surrounding mountains. The town incorporated on February 28, 1925, with just over 100 residents, becoming one of Henderson County’s five towns. That same year, developer Commodore J. Perry Stolz began an ambitious 15-story hotel atop Jump Off Mountain, building Laurel Park Highway to haul construction materials up the slope, but financial trouble halted the project within a year. Jump Off Rock itself carries an older story: the Davis family, who settled the mountain in the mid-1800s, built the access road by hand with dynamite and an oxen-pulled sled, completing it in 1907, and in 1925 W.D. and Nina McAdoo purchased the overlook and donated it to the newly formed town. After the 1929 stock market crash, Laurel Park shifted from summer resort to a year-round residential community, a character it has kept ever since. Rising to more than 2,700 feet in the town itself and over 3,000 feet near Jump Off Rock, Laurel Park is home today to about 2,250 residents across 2.8 square miles of steep, wooded terrain. Hurricane Helene tested that terrain directly in September 2024, and as of May 2025 the town still had more than 70 storm-related recovery projects awaiting FEMA and state reimbursement, a reflection of how seriously the mountainside was affected.
Water and fire damage calls our team handles across Laurel Park include:
PuroClean of South Asheville runs out of 309 Rockwood Road in Arden, and reaching Laurel Park means traveling south to Hendersonville and then climbing into the hills just west of downtown. Our trucks head south on I-26 toward Hendersonville, then take US 25 into the city before turning onto the roads that carry us up toward Echo Mountain and into Laurel Park itself, generally following the same corridor that has connected the town to Hendersonville since the original rail line ran up Fifth Avenue. Once in Laurel Park, the town’s winding, hillside streets mean a technician’s final approach to a specific home often takes a few extra minutes compared to a similar distance on flatter ground, especially for properties near Jump Off Rock at the town’s highest elevations. A technician typically reaches Laurel Park within thirty to thirty-five minutes of a call. Because so much of the town sits on steep, wooded slopes, our dispatchers stay alert to storm-related road conditions, including downed trees and drainage issues on hillside streets, particularly in the period since Hurricane Helene, when parts of the town’s infrastructure were still under repair. That local awareness helps us choose a working route rather than finding out about a closed road partway up the mountain.
Laurel Park’s risk profile is a direct product of its mountainside setting. The town was built on the slopes of Echo Mountain and Jump Off Mountain specifically for the views those slopes provide, but the same steep terrain that makes Laurel Park scenic also concentrates stormwater runoff onto retaining walls, hillside foundations, and driveways not always engineered for today’s rainfall intensity. Hurricane Helene made that risk unmistakable: the town suffered damage significant enough that, months after the storm, dozens of recovery projects remained unaddressed while awaiting federal and state reimbursement, a pattern consistent with the runoff, erosion, and slope-related damage that hits mountainside communities hardest during major storms. Away from any single storm event, Laurel Park’s dense tree cover, part of what has drawn visitors here since the resort era, means frequent damage from falling limbs and full trees during high winds, a risk that shows up as roof breaches and resulting water intrusion after nearly every significant windstorm. The town’s building stock adds its own layer of risk: many of Laurel Park’s homes trace back to the early 20th century, when the area was still transitioning from a summer cottage community to a year-round residential town, and these older structures often carry plumbing and foundation work from an earlier era that is more vulnerable to both winter freeze damage and slow leaks that go unnoticed until mold has developed. The small lakes that gave the town its start, Rainbow Lake and Rhododendron Lake among them, add localized flood and drainage considerations for the homes closest to their shorelines and spillways. Winter brings its own risk at Laurel Park’s elevation, which runs several hundred feet higher than downtown Hendersonville, meaning colder temperatures and a longer freeze season than nearby lower-elevation communities. Together, steep slopes, heavy tree cover, small lake shorelines, and a housing stock spanning more than a century make water and storm damage in Laurel Park closely tied to where on the mountainside a property sits.
Owned & Operated by Donald Slagle
309 Rockwood Road, Arden, NC, 28704
(828) 974-8408
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
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Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.
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Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.
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Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.
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When water gets into plenums, interstitial cavities, or shared building systems, the visible damage is rarely the full scope. PuroClean of South Asheville stabilizes commercial water events with systems-level assessment, rapid extraction, and documented drying milestones to support risk, compliance, and claims decisions. In commercial buildings, water migrates silently through ceiling plenums, HVAC ductwork, and shared wall assemblies before visible damage appears.
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For hotels, restaurants, and guest-facing businesses, the first decisions are about what can be restored vs. written off—and how each item is documented for the claim. PuroClean of South Asheville manages smoke/soot recovery alongside contents triage so you can plan phased re-opening with fewer surprises.
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In multi-tenant commercial buildings, a mold discovery quickly becomes a coordination problem—landlord notices, tenant questions, access scheduling, and separate insurance policies. PuroClean of South Asheville delivers source-driven remediation with containment controls and clearance-ready documentation so you can protect occupants, limit spread, and reopen with confidence.
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When an incident disrupts guest-facing operations, coverage questions and documentation timing matter as much as cleanup. PuroClean of South Asheville helps hospitality and commercial managers coordinate biohazard response with the records your insurer and adjuster need—from first entry to final clearance.
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Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
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Find answers to common questions about our services
It depends on the specific cause. Standard homeowner policies generally exclude earth movement, including landslides, but often do cover wind damage, fallen trees, and water damage that enters through a wind-created opening in the roof or walls. Because storm-related claims on steep terrain can involve more than one cause, we document the affected areas carefully, including how water entered the structure, so your claim reflects what your specific policy actually covers.
Yes. Homes built during the town’s early 20th-century cottage era often carry original or partially updated plumbing and foundation work from a different era of construction, which means water can travel and hide differently than in a modern home. We use moisture meters and thermal imaging to trace water through these older structures more carefully, and we document period materials so repairs and insurance claims reflect an accurate scope of work.
Yes. Water finding its way around or through a failing retaining wall, or pooling against a hillside foundation because of inadequate drainage, is a common issue on Laurel Park’s steep lots. We assess how the water is entering the structure, extract and dry any affected areas, and can point you toward next steps for addressing the underlying drainage or retaining wall issue so the problem doesn’t recur with the next heavy rain.
Wind and fallen-tree damage is common under Laurel Park’s heavy tree canopy, and it’s usually covered under the wind or falling-object provisions of a standard homeowner policy rather than treated as flood damage. We can tarp and secure the opening to stop further water intrusion, then document both the structural damage and any resulting water damage as related parts of the same claim for your adjuster.
A technician is typically on-site in Laurel Park within thirty to thirty-five minutes, traveling south on I-26 and into Hendersonville before climbing into the hillside streets west of downtown. We offer 24/7 emergency response because water spreads and mold risk builds fast, often within 24 to 48 hours of a water event starting, and our dispatchers stay current on any storm-related road conditions in the hills above Hendersonville to choose the fastest safe route in.
What Our Customers Say:
When you need water damage restoration services near you, call the experts at PuroClean. We are here day or night, 24/7, to help remove any standing water quickly and begin your water restoration service. We monitor the drying process so you can rest assured that your property is dried thoroughly. We offer commercial water restoration services for businesses and residential water damage restoration for homeowners.
PuroClean of South Asheville
(828) 974-8408
309 Rockwood Road, Arden, NC 28704
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