24/7 Emergency Services For Water, Fire, Mold and Biohazard in Skyland
PuroClean of South Asheville — 309 Rockwood Road, Arden, NC 28704
Skyland began with Otis Alonso Miller’s outsized ambitions for a community just south of Asheville. After moving to the area, Miller platted the land in 1887 and set out to build a resort town with a racetrack, a lake, elegant hotels, and its own train depot, all anchored by 20 natural springs whose mineral water was said to cure liver and kidney troubles, water so celebrated locally that people reportedly gained an average of 22 pounds in a month drinking it. Miller built his own home, which he called Bonnie Crest, and named the streets of Skyland after family members. His Skyland Springs Hotel opened in July 1888 on the site now occupied by the Rosscraggon Business Park. The community grew up around institutions that lasted generations: C.O. Case’s store served residents for years, Valley Springs School opened in 1947 with a small cannery added to its campus in 1937, and the Forrest Amphitheater followed in 1952. Much of this history stayed largely unknown until 2017, when a volunteer with the Old Buncombe County Genealogical Society purchased a handwritten journal on eBay, penned by Miller himself from June through December of 1921, sparking the research that became local historian Sandy Samz’s book, Skyland and Its Founder. Skyland sits on US 25, right where NC 146 begins, just east of Interstate 26, positioned between Royal Pines to the south and Biltmore Forest to the north as part of the urbanized corridor south of Asheville. Valley Springs Middle School still serves the area today, and the Rosscraggon Business Park and the businesses lining Hendersonville Road give Skyland a genuine commercial base alongside its residential neighborhoods. That layered history, springs, a planned resort that never fully materialized as imagined, and more than a century of residential infill, gives Skyland a property profile shaped by both its unusual groundwater history and its position along one of South Asheville’s busiest corridors.
Water and fire damage calls our team handles across Skyland include:
PuroClean of South Asheville is based at 309 Rockwood Road in Arden, and Skyland sits just up US 25 (Hendersonville Road) from our office, making it one of the shortest trips in our service area. Our trucks travel north on Hendersonville Road, passing through Royal Pines before reaching Skyland at the point where NC 146 begins, a route we drive routinely regardless of which community we’re headed to next. For businesses at Rosscraggon Business Park or along the Hendersonville Road commercial corridor, that same direct route gives us fast access without any detours. For homes on Skyland’s residential side streets, many of them named for Otis Miller’s family more than a century ago, the drive from the highway to a specific address typically adds only a minute or two. A technician usually reaches Skyland within ten to fifteen minutes of a call, among the fastest response times anywhere we serve, reflecting just how close this community sits to our Arden base. Because Skyland’s terrain includes natural low spots tied to its historic springs, our technicians are familiar with which parts of the community tend to hold groundwater longer after a heavy rain, which helps us anticipate what we’ll find on arrival even before assessing the property in person.
Skyland’s water risk starts with the very feature that built the community: its 20 natural springs. Land with that much groundwater activity close to the surface tends to have slower-draining soil and a higher water table than surrounding areas, which means basements and crawl spaces on certain Skyland properties can take on moisture even without a major storm, simply because the ground beneath them stays wetter longer than typical Buncombe County soil. That legacy groundwater pattern combines with Skyland’s rolling terrain, which sends stormwater downhill toward the same low points that once fed Otis Miller’s springs, concentrating runoff in predictable spots during heavy rain. The community’s age adds another layer of risk: portions of Skyland date back to the original 1887 plat and the decades of development that followed, and homes from these earlier eras often carry plumbing, roofing, and foundation work suited to standards from long before modern building codes, making them more vulnerable to both winter freeze damage and slow leaks that go unnoticed until mold has developed behind older wall materials. Skyland’s mature tree canopy, grown up over more than a century since Miller first planned his resort town, brings a further risk common to established Buncombe County neighborhoods: frequent storm damage from falling limbs and full trees during high winds, opening roofs to water intrusion that wouldn’t occur on a more recently cleared lot. The commercial development at Rosscraggon Business Park and along Hendersonville Road introduces its own considerations, including larger roof systems and buildings that need to stay operational for the businesses inside them. Winter freeze-thaw cycles, typical for this part of Buncombe County, add further strain to older pipe runs throughout the community. Together, historic groundwater, sloped terrain, a housing stock spanning well over a century, and a real commercial corridor make water damage in Skyland closely tied to both where a property sits and when it was built.
Owned & Operated by Donald Slagle
309 Rockwood Road, Arden, NC, 28704
(828) 974-8408
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
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Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.
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Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.
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Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.
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When water gets into plenums, interstitial cavities, or shared building systems, the visible damage is rarely the full scope. PuroClean of South Asheville stabilizes commercial water events with systems-level assessment, rapid extraction, and documented drying milestones to support risk, compliance, and claims decisions. In commercial buildings, water migrates silently through ceiling plenums, HVAC ductwork, and shared wall assemblies before visible damage appears.
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For hotels, restaurants, and guest-facing businesses, the first decisions are about what can be restored vs. written off—and how each item is documented for the claim. PuroClean of South Asheville manages smoke/soot recovery alongside contents triage so you can plan phased re-opening with fewer surprises.
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In multi-tenant commercial buildings, a mold discovery quickly becomes a coordination problem—landlord notices, tenant questions, access scheduling, and separate insurance policies. PuroClean of South Asheville delivers source-driven remediation with containment controls and clearance-ready documentation so you can protect occupants, limit spread, and reopen with confidence.
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When an incident disrupts guest-facing operations, coverage questions and documentation timing matter as much as cleanup. PuroClean of South Asheville helps hospitality and commercial managers coordinate biohazard response with the records your insurer and adjuster need—from first entry to final clearance.
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Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
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Find answers to common questions about our services
It’s possible. Skyland was built around 20 natural springs, and properties near that historic groundwater activity can have a higher water table and slower-draining soil than typical for the area, which sometimes causes ongoing basement or crawl space moisture even between storms. We can assess whether groundwater, a foundation issue, or something else is the source, and help you understand the best long-term fix rather than just addressing the symptom.
Yes. Homes from Skyland’s earlier development era often carry original or partially updated plumbing and foundation work that predates modern building codes, which means water can travel and hide differently than in newer construction. We use moisture meters and thermal imaging to check these homes more carefully for hidden water, and we document any pre-existing wear separately from new storm or leak damage for your insurance claim.
Yes. The businesses along Skyland’s commercial corridor face water risks from roof leaks, plumbing failures, and equipment or inventory that cannot tolerate standing water. We scope commercial losses with the same moisture mapping and Xactimate-based documentation we use for homes, and we coordinate with your property insurance to help you reopen with as little downtime as possible.
Wind and fallen-tree damage is common under Skyland’s mature tree canopy, and it’s usually covered under the wind or falling-object provisions of a standard homeowner policy rather than treated as flood damage. We can tarp and secure the opening to stop further water intrusion, then document both the structural damage and any resulting water damage as related parts of the same claim for your adjuster.
A technician typically reaches Skyland within ten to fifteen minutes, traveling north on US 25 (Hendersonville Road) through Royal Pines to the point where NC 146 begins. We offer 24/7 emergency response because water spreads and mold risk builds fast, often within 24 to 48 hours of a water event starting, and Skyland’s proximity to our office means we can usually respond here faster than almost anywhere else in our service area.
What Our Customers Say:
When you need water damage restoration services near you, call the experts at PuroClean. We are here day or night, 24/7, to help remove any standing water quickly and begin your water restoration service. We monitor the drying process so you can rest assured that your property is dried thoroughly. We offer commercial water restoration services for businesses and residential water damage restoration for homeowners.
PuroClean of South Asheville
(828) 974-8408
309 Rockwood Road, Arden, NC 28704
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