MEET OUR STAFF – OUR REPAIR COORDINATOR!

PuroClean of Springfield has a team of qualified and skilled people dedicated to help each customer during their time of crisis. In our opinion, we have the best staff in the Northern Virginia area. In this blog, we’d like to introduce our Repair Coordinator – Melissa Davis.

Melissa was born in Maryland, but her family moved to Northern Virginia not long afterward. She was raised in Nokesville along with her 2 younger siblings, and graduated from Liberty High School. As a “people person,” she began working in the customer service industry immediately after graduating. When Melissa is not working, she enjoys playing video games as well as being outside taking walks, hiking, and fishing. She also enjoys being a Scentsy Consultant.

As PuroClean’s Repair Coordinator, Melissa oversees the coordination and communication between the owner and the contractors on site. She receives calls for new jobs and losses, and inputs each job into our system. She sends out the job scopes to our contractors, and interfaces with the homeowners for selections and job work flow. Working alongside the repairs manager, she helps manage the budget within this department. Her diligence in communication along with her attention to detail helps ensure that each job runs smoothly and progresses forward.

Melissa has been with PuroClean for 2 years. Being brand new to this industry, she grasped the knowledge quickly and has excelled in this role. She has been a great addition to the company, enhancing the communication and organization in the repair department. Her love for helping people and her experience in the customer service field make her a great fit for PuroClean’s vision of helping those in times of need.

Melissa is just one of the many talented and professional staff we have working at PuroClean. When looking for an experienced restoration company, look for one that not only has a record of excellence and efficiency, but one that truly cares for their customers. PuroClean is that company! You can trust us to help bring your business or home back to its pre-loss condition while bringing you peace of mind. Call Puroclean of Springfield today!

Last edited on 28th of December 2021