Stop the water if you can, stay safe, and call PuroClean of Waxahachie (945) 259-7876 right away. The faster the water is removed, the less damage it does.
Follow these steps in order:
- Make sure it is safe. Do not enter a building with structural damage. Do not walk through standing water if the electricity is still on.
- Stop the source. Shut off the main water valve for a burst pipe or leaking appliance. Most homes have one near the water meter or where the line enters the house.
- Turn off power to wet areas. Use the breaker panel, but only if you can reach it without standing in water.
- Call a restoration company. PuroClean of Waxahachie answers 24 hours a day at (945) 259-7876.
- Take photos and video. Record the damage before anything is moved. Your insurance company will want it.
- Protect what you can. Move furniture, rugs, electronics, and papers to a dry room. Put foil or wood blocks under furniture legs on wet carpet.
- Call your insurance company. Report the loss and ask about your coverage and deductible.
A few things to avoid:
- Do not use a household vacuum to pick up water.
- Do not turn on ceiling fans or lights if the ceiling is wet.
- Do not touch water from a toilet, drain, or outside flooding. It can carry bacteria.
- Do not wait to see if it dries by itself. Mold can begin growing within 24 to 48 hours.
Outside floodwater and sewage need special handling. Flood damage from rising water is usually covered by a separate flood policy, not standard homeowners insurance.
Our team extracts the water, dries the structure, and documents everything for your claim. Learn more about water damage restoration in Waxahachie, Midlothian, Red Oak, and Mansfield.
