Yes. PuroClean of Waxahachie answers emergency calls 24 hours a day, 365 days a year, including weekends and holidays. Call (945) 259-7876.
Property damage does not keep business hours. Pipes burst overnight. Water heaters fail on holiday weekends. Storms move through Ellis County in the middle of the night. We stay available because the first hours matter most.
Here is what waiting can cost:
- Water keeps spreading into drywall, flooring, and cabinets for as long as it sits.
- Mold can begin to grow within 24 to 48 hours in damp materials.
- Soot from a fire is acidic and can permanently stain or corrode surfaces if it is left in place.
- Sewage and floodwater become a greater health risk the longer they remain.
When you call, we will ask what happened, whether everyone is safe, and whether the water or power has been shut off. Then we arrange to get a team to your property to inspect the damage and begin emergency work.
While you wait, a few steps help if they are safe to do:
- Shut off the water at the main valve if a pipe or appliance is leaking.
- Turn off electricity to wet areas at the breaker.
- Move valuables, electronics, and rugs out of the wet area.
- Take photos of the damage for your insurance claim.
- Stay out of rooms with sagging ceilings or standing water near outlets.
We respond to homes and businesses in Waxahachie, Midlothian, Red Oak, Mansfield, Ferris, Ovilla, and the rest of Ellis County. See our full list of service areas.