Stay out until fire officials say it is safe, then call PuroClean of Waxahachie (945) 259-7876.
Do
- Wait for the fire department to clear the building before going inside.
- Make sure everyone, including pets, is accounted for and has a safe place to stay.
- Call your insurance company to report the fire.
- Call PuroClean of Waxahachie (945) 259-7876. to secure the property and begin emergency work.
- Take photos and video of every room before anything is moved or thrown away.
- Make a list of damaged items as you go. Save receipts for hotel stays, meals, and clothing.
- Gather important papers, medications, and valuables if it is safe to retrieve them.
Do not
- Do not turn utilities back on yourself.
- Do not eat or drink anything that was exposed to heat, smoke, or soot.
- Do not wipe or scrub walls, ceilings, or furniture. Soot smears easily, and the wrong cleaning method can set the stain.
- Do not use electronics or appliances that were near the fire until they are checked.
- Do not wash smoke-damaged clothing in a regular washer. It can set the odor.
- Do not throw damaged items away before your adjuster has seen them or you have photos.
The first days matter. Soot is acidic and keeps damaging surfaces. Water from firefighting soaks into the structure and can lead to mold. Openings in the roof and walls let in rain.
A restoration company handles board-up, roof tarping, water removal, soot cleanup, and odor removal, and documents the loss for your insurance provider.
PuroClean of Waxahachie responds to fires in homes and businesses across Ellis County. Call (945) 259-7876 any time, or read about our fire damage restoration process.
