After the fire department has put the fire out and cleared the scene, call PuroClean of Waxahachie (945) 259-7876.
A helpful order:
- 911. Always first, even for a small fire that seems to be out. Firefighters check for hidden hot spots.
- Your insurance company. Report the loss as soon as you can. Ask about your coverage, your deductible, and whether your policy pays for temporary housing.
- A fire restoration company. PuroClean of Waxahachie answers 24 hours a day at (945) 259-7876. Emergency work such as boarding up windows, tarping the roof, and removing water can begin right away.
- Family and close contacts. Let people know you are safe and where you are staying.
- Your landlord or mortgage company. They need to know about the damage.
- Utility companies. Do not turn gas, water, or electricity back on yourself. Ask the provider or the fire department when it is safe.
If you need a place to stay or basic supplies that night, the American Red Cross helps families after home fires.
Ask the fire department how to get a copy of the fire report. Your insurance company may ask for it.
Why call a restoration company so soon? Soot is acidic and begins to discolor and corrode surfaces within hours. Water from fire hoses soaks into floors and walls. An open roof or broken window leaves the building exposed to weather and theft. Fast action limits all three and supports your insurance claim.
Our team can walk you through the first steps and document the damage for your adjuster. Learn more about fire damage restoration in Waxahachie, Midlothian, and across Ellis County.
